4-Star Hotels in Trabzon Province, Türkiye

As always, everything was great. We had mentioned a few things we wanted for breakfast and voiced our complaints. Today, when we looked at the breakfast, we saw that they had taken our complaints into consideration and changed the breakfast for us. Thank you, Mr. Sabri and his team.

I was very very disappointed with the hotel. It is my second time, my first time I was extremely happy with everything and decided to book again , but this time I was completely annoyed. Unfortunately, I found the hotel in a very unpleasant situation but a big plus for its staff and their efficiency specially the reception guys . A big thank you to them. Let us state the positive points, check in and out was quick and efficient. location is good. The employees are very attentive and efficient. Breakfast is great. Cleaning is done on daily basis. There is a spa and pool down but this time I didn’t use it so can’t say much. The view from the balcony is fabulous. The location of the hotel is excellent. Now lets talk about the room. Everything is old and not maintained well. Bedsheets, bedcover, pillows and pillow cases all are old and all have spots on them. On my arrival my bedsheets, bedcover & pillows had different spots on them . I immediately called the receptionist and everything was changed. Ac doesn’t work well. The toilet flush is broken & doesn’t work well. The carpets are old . I can’t say anything about towels for I never use hotel’s towels. I love this hotel but I was very disappointed with the situation that I saw when I stayed 4 days this time. Overall its ok & passable.

Unfortunately, there was blatant exploitation of our need for accommodation. We were denied access to the unit we booked under the pretext that we had two adult sons, and therefore had to switch to a two-bedroom apartment that wasn't beachfront. We were forced to pay an additional $450, bringing the total for a 9-night stay to $2100. This was an exorbitant amount, indicative of clear exploitation. To this day, the hotel management refuses to provide us with an invoice for the amounts paid, and we don't know why. We hope you will consider our review and investigate what happened, otherwise, we will regrettably be forced to escalate this matter to the General Authority for Tourism in the Kingdom for clarification, especially since you acted as the intermediary and agent for booking the accommodation. You are responsible for your customer's satisfaction.

Great place to stay, it was the best stay l had in turkey. The staff were friendly, helpful and can speak English. The view is mesmerizing, the location with its surroundings makes you forget that you are near the city. Once you enter the place you feel like you are in a secluded paradise with its beautiful landscape, architecture, views, hiking trails and much more. Also the idea that the restaurant is down stairs directly on the sea is amazing. Breakfast was great, one of the most enjoyable meals I had in a while. Last but not least ,I booked a duplex room and they upgrade us to a private cottage. Thank you for everything, we will be back for sure.

The hotel has good rooms with partial sea views. The reception staff are friendly and welcoming. It is close to the city center in Yomra. However, the hotel is located on a high hill, making parking difficult. The dining room at the entrance and the terrace are designated for smoking, and have an unpleasant odor.

I had a fantastic stay at the newly built Garden House Hotel. The room was amazing, equipped with everything you could need, including a little fridge. It was also wonderfully warm, which is perfect if you’re staying during the colder months. Mahmut was amazing — very helpful and friendly, a lovely person. The only issue I encountered was the lack of signage indicating it’s the Garden House. Arriving on a rainy day made it harder since the internet wasn’t working and I had to knock on a few houses and ask for help to find the place. The streets are tiny and all houses are next to each other, making it tricky to locate. I’d recommend providing precise location details on the listing or advising guests to contact the host for exact directions, especially if they arrive at night or in bad weather. Aside from that, it was a really nice stay and I’d definitely come back!

Overall, my stay was quite pleasant. The hotel's location is close to the airport, and getting to the city center (the main square) by taxi is very quick; moreover, taxi fares are quite reasonable. If you want to walk, it takes about an hour, which is a perfectly manageable distance. My room was clean and had a very nice view; they even kindly upgraded my room type. However, I need to mention one point: Although most of the staff were friendly, one employee targeted me with unnecessary questions simply because of my appearance, making me quite uncomfortable. I think this attitude was wrong, and honestly, it made me feel uneasy and tense every time I went to the lobby. In short, apart from this unpleasant experience, my stay was quite good, and the hotel's location is a great advantage.

Everything about the hotel was wonderful. The cleanliness was excellent, the facilities were great, and the staff were very friendly and helpful. The location of the hotel is absolutely perfect — everything you need is nearby. It’s especially convenient if you’re planning day trips to northern Trabzon areas such as Rize and Uzungöl, or even Batumi, Georgia. You can easily coordinate with local tour companies for pickup right across the street from cevehar  Mall, which is just a one-minute walk from the hotel. The only downside was the breakfast during the last two days of my stay — there was no buffet breakfast, and instead, they served set plates. I believe this was because there were not enough guests in the hotel at that time. Overall, it was an excellent stay and I would definitely recommend this hotel

Very good hotel clean and The staff are very helpful. I recommend staying there; it's in a good location.

Останавливались в отеле North Star Hotel в Трабзоне на одну ночь, так как нужен был хороший и качественный отель рядом с аэропортом. В целом остались очень довольны. Брали номер с двуспальной кроватью — кровать оказалась очень большой и просторной, спать было комфортно. Номер без посторонних запахов. Вся мебель в номере новая, большой телевизор со Smart TV. Санузел и сантехника в отличном состоянии. Был кондиционер с режимом обогрева, что оказалось особенно удобно. В номере также имелись чайный набор, кофе и вода. Чистые полотенца и свежее постельное бельё. Отель оставил очень приятное впечатление — с удовольствием вернёмся снова и будем рекомендовать друзьям.