4-Star Hotels in South Sumatra, Indonesia

As good as it's claimed. Excellent facilities compared with it's competitors. Has a lot of food variety on breakfast with traditional specialties.

A good and strategic hotel that provides rooms with 3 beds. Around the hotel area there are several delicious restaurants, one of which is Hainan Chicken. walking a little from the hotel there is an MRT station and in front of the hotel there is a bus stop. The Bugis area can also be reached by walking around 20 minutes from the hotel.

Hotelnya bagus di tengah kota, dkt dgn mall jadi gampang kemana mana, fasilitas lengkap, worth it to buy deh, next time bakalan staycation disini lagi🥰🥰🥰

I stayed with my wife and 2 children (2 rooms) at the hotel. The hotel service seemed unprepared to handle the large number of guests. The breakfast room was very small and unable to accommodate guests, as well as the limited food options. We had to wait 15 minutes in front of the reception with other guests to get a seat for breakfast. Towels at the swimming pool were also unavailable. The parking area was quite spacious behind the building, but there was a lot of trash and construction debris. Otherwise, it was standard for a 4-star hotel.

comfortable and clean hotel comfortable enough to stay during business trip recommended because the price is also affordable

Good and cozy place to stay

Novotel Palembang is easily one of the best 5-star hotels in Palembang! Its prime central location makes it a perfect base for exploring the city, with easy access to attractions and business districts. The spacious rooms are modern and comfortable, ensuring a relaxing stay. Food lovers will be delighted—the dining options here are delicious, offering a mix of local and international flavors. While the price point is slightly on the higher side, the quality of service, amenities, and overall experience makes it worth every penny. Highly recommended, and I’d definitely choose Novotel again on my next trip to Palembang! Novotel Palembang adalah salah satu hotel bintang 5 terbaik di Palembang! Lokasinya strategis di pusat kota, dekat dengan tempat wisata dan pusat bisnis. Kamarnya luas dan nyaman, cocok untuk relaksasi. Makanannya juga lezat, dengan pilihan hidangan lokal maupun internasional. Meski harganya sedikit premium, pelayanan dan fasilitasnya sepadan dengan kualitasnya. Sangat direkomendasikan—pasti akan menginap lagi di sini kalau ke Palembang!

I stayed with my children. Even though it is an old hotel, everything is still very well maintained. All staff are very friendly with greetings when meeting guests. Unfortunately the bathroom toilet does not have a bidet. And the lighting in the bathroom is very minimal. But overall I was satisfied spending the night at this hotel.

New hotel, very strategic location. Unfortunately the hotel towels are stained and of poor quality. The breakfast menu is varied but the taste is so-so.

Booked from Trip is cheaper than booking directly from hotel. We got problems initially but the management solved it quickly. Staff are friendly, particularly Mr Febri and few staff from the housekeeping. Room was clean. Amenities are standard. There is no hairdryer, you need to request it. It’s previously named Grand Zuri. However, it’s still well maintained. Even though some moulds are seen in the bathroom. Breakfast is standard, nothing fancy. Perhaps eat local foods are cheaper and nicer. Bought hot Americano and Cappuccino, they were good!!