4-Star Hotels in Somerset, United Kingdom

The hotel lobby and breakfast were both very nice. However, we experienced some issues with our room. The double bed was quite small, and the room we were initially assigned did not match the photos shown when booking. When we raised our concerns, the staff did their best to accommodate us, which we appreciated. Unfortunately, the process took quite a long time and involved multiple room changes. The final room we were assigned was much better and met our expectations. Had we been given that room from the beginning, our overall experience would have been significantly more positive. It seemed that some rooms have been renovated and are much newer, while others are older and less reflective of the images advertised online.

The building is old, and there's a lot of noise from the wood and stairs. You can also hear the TV next door and conversations from the street, so there's no soundproofing. I had trouble with this on the first night, but the night staff member (Samuel) was very attentive and changed my room. Overall, it's good value for money.

Excellent location for exploring Bath. It's about a 10-minute walk into the centre of Bath, although the walk back up the hill does take its toll on your legs after a few days! That said, it's perfectly manageable, and we chose to walk rather than take transport. There is also a bus, which costs around £4 per person, or an Uber is approximately £7.90. The room was clean and a good size. We chose a room with a patio, which was perfect on a hot day as you could open the doors and let some fresh air in. I would recommend trying to include breakfast when booking, as otherwise it's an extra £20 per person. The breakfast was very enjoyable. We had the full English and Eggs Royale, with the option to help yourself to toast, yoghurt, fruit and other items. The croissant was amazing! The young waitress who served us was also very polite, friendly and attentive, which made the experience even more enjoyable. Parking was £15 per night, which we thought was very reasonable for Bath. I would recommend arriving early to make sure you get a space, as parking is limited. We arrived at around 1pm and there were plenty of spaces available. We were also able to leave our car there from arrival and then check in later that evening at around 8pm, which was really convenient. The receptionist was very welcoming and friendly both on arrival and when we checked out, which made us feel well looked after throughout our stay. Overall, we were very happy with our stay and would definitely recommend this hotel. It's a great base for exploring Bath, with friendly staff, comfortable rooms and good value parking.

The location was amazing and easy by walking in town, meet the hotel standards on cleanliness, service and location. staff is very friendly with smile especially on the breakfast time, they are really helpful. However I have booked for 2 nights with the city view queen bed room, but It’s no city view at all. Also, this room is on the upper ground floor and nearby the storage cleaning room is not the good idea for customer especially on the early morning time. The problem is the room always has a terrible noise all the time which make me terrible and can’t sleep well when I am being on the room. I have requested the room which away from elevators and good view before booking but not get anything at all.

The room got upgraded to a bigger room. There was both a bath and a shower. There was a fridge too. There was hardly any noise from the road outside. The bedroom doors opening and closing were very noisy. The gym was standard for a hotel. The pool was open until 10, with a need to reserve a slot - no issues found with this. The steam room was undergoing renovation, but the sauna was available. The TV worked fine, but it's not one where you can cast to it. The air con worked fine.

I love Charlton house, it was really quirky. The way it has been styled is really unusual. It makes you feel like you're in a bit of a fantasy world with the little corridors and quirky little nooks and crannies. For me it fit the bill, it did the job that I needed but I understand for those people that do not get it on an offer and pay a lot of money to stay there I understand how they might say that it's a bit dirty a bit tired a bit grubby and needs a bit of TLC. There seemed to be one very sweet man that was running around doing pretty much everything and the rest of the staff were hidden behind doors or just not there. I'm not sure. There were staff present in the spa and they were lovely and helpful and kind. My little room was gorgeous and cute and cozy, and clean enough although tatty in places. For me I really had a nice day and I would definitely come back. The breakfast was extremely basic but I didn't have extremely high expectations, and I'm not really a breakfast person, so again it may not make the tick box for others but it did the job for me. Thank you Charlton house.

The hotel is attractive and full of charm, with a pleasant aspect facing the church, however, the surrounding area of Bridgwater is rather run down.  Staff were very efficient and checked us in quickly and efficiently. Unfortunately, we didn't get to try the restaurant as it was closed due to it being Father's Day. Our room was ok, and had a large bathroom with both shower and separate bath. There was plenty of hot water available, but aware that it was almost scalding when allowed to run without cold added. The bed was comfortable and the room well equipped with tea facilities, ironing board and iron and hair dryer. Due to the age of the building, there was a lot of noise from residents walking around in the rooms above ours, but it wasn't too obtrusive. Breakfast was very good with a choice of full English or continental and my gluten allergy was catered for.  If you  need to stay in Bridgwater, then I would recommend The Old Vicarage, but we would probably look in the villages further out of the town in future.

Perfect spot for exploring Bath, very central and easy to walk to the station, shops and attractions. The apartment was spotlessly clean with everything we needed, and felt secure in the lovely courtyard. We extended our stay as we felt so at home there. There looked to be a secure left luggage store which we may have used if we’d seen it earlier. Would be useful to have info about this in the apartment info pack. There is some noise from the street for apartment 7, partly from early deliveries to Thermae Spa which is directly opposite, and also from people wandering through the echoey passageways at night. We got used to it by the end of our stay, but light sleepers might prefer one of the inward facing apartments.

Located on a hill top outside the Bath city, the hotel provides what we needed for one night's stay. The only shirtcoming is we had to drive into the city for dinner as we wanted something different from what the hotel restaurant provided. Apart from the location, we were happy with our stay.

Absolutely excellent! My English isn't great, but the check-in process was incredibly smooth and welcoming. The front desk staff patiently explained the hotel, how to use the bar, how to enter, the breakfast, the room facilities, and so on. They were so helpful! The hotel was extremely clean. I booked a twin room, which was well-laid out and spacious. The beds were very comfortable, and the bathroom was spotless. It's about a 12-minute walk from the city center and attractions—not too far, not too close—and public transportation is very convenient. The breakfast is a standard English breakfast, but you can also choose other options. The surrounding environment is beautiful; it's only about a 5-minute walk to the park, which is a must-see!