Hotel near Bath City Center,Bath100% of visitors choose this area
NNEM_2026.04.15
The room is really clean. Love the shower. Bed was super comfy. Breakfast has a lot of options and my partner enjoyed the waffles. Has luggage storage for free before check in and after check out. overall we really enjoyed the stay.
We had a delightful stay at The George Hotel. The staff were exceptionally kind, helpful, and went above and beyond to ensure we felt welcome. While the rooms are a little dated, they were warm, comfortable, and equipped with everything we needed. The breakfast was delicious, served hot, and offered a great selection—even our fussy son found something to enjoy! We would be more than happy to stay here again.
One rather expects that a stay at a Hilton, a brand one has long held in considerable esteem, would meet a certain standard of hospitality. Regrettably, this particular establishment fell woefully, almost impressively, short.
Upon retiring to our room after a long day, we discovered, far too late in the evening to make alternative arrangements, that we had been allocated a room adapted for disabled guests, a fact that necessitated all manner of inconvenient provisions simply to make the facilities usable. One does wonder why such rooms are assigned without so much as a courteous forewarning.
To compound matters further, the washbasin drained at a pace one can only describe as glacial, leaving the bathroom floor in a thoroughly disagreeable state. Not wishing to cause a scene at such an ungodly hour, we soldiered on, which, in hindsight, was far more grace than this establishment deserved.
Seeking the modest comfort of a pair of slippers, hardly an extravagant request in a hotel of this supposed calibre, I contacted housekeeping, only to be informed, with the practised efficiency of someone reciting a well-worn script, that they had none available. The response came without apology, without sincerity, and without a single alternative offered.
What truly sealed this review, however, was the checkout. Upon raising these entirely legitimate grievances with the receptionist, we were met with the sort of detached, performative *”sorry”* that one might extend to a stranger one had lightly bumped into in a corridor, utterly hollow and entirely unbefitting of the occasion. She carried on with her business quite unruffled, as though the comfort of her guests were a minor inconvenience to her morning.
In short: the location is agreeable, that much I shall concede, but the standards are simply not commensurate with what one pays, nor what the Hilton name implies. One ought not to have to interrogate the front desk simply to ascertain whether one's room is fit for purpose. That is not a burden a paying guest should bear.
We shall be reconsidering future bookings, and I would strongly counsel prospective guests to enquire rather thoroughly before committing. Standards here, I'm afraid, are not quite what they ought to be.
Hotel near Bath City Center,Bath100% of visitors choose this area
AAmeitongxue2026.03.23
Facilities: Perfect! The shower is spacious with great water pressure, and I was pleasantly surprised to find a heated towel rail in the bathroom, which was a lifesaver for drying clothes. The room also has a mini-fridge with complimentary drinks and biscuits, and a capsule coffee machine (though I don't drink coffee). Overall, it far exceeded my expectations.
Cleanliness: Excellent, spotless.
Ambiance: British-themed, with truly beautiful decor. From the common areas to the room and the restaurant, every detail is aesthetically pleasing and a delight to the eye.
Service: Flawless. I couldn't find the main entrance, and the front desk staff actually came out to meet me. They were thoughtful, enthusiastic, and incredibly accommodating!
I would recommend this to anyone visiting Bath.
I have stayed in 100s of Hotels. I now try to avoid the chrome & glass gin palace type. I use budget hotels for a one night stay. However this was a 5 day break to celebrate my partners 60th birthday. The Hotel was wonderful, historic building but maintained well. Lovely staff who made us feel very welcome. A lovely cooked to order breakfast and the evening meal was cooked to perfection and our waiting staff were better than most restaurants. The room was perfect, cleaned when we required and the location is perfect. There is a bus to town every 15mins which is just 3 stops away. If you are visiting Bath this is the best hotel to stay in.
Hotel near Bath City Center,Bath100% of visitors choose this area
TTheju C A2025.02.21
The place was extremely cozy and pretty too. Had little expectations when booking a guesthouse, but the place exceeded my expectations. The location was convenient too, to hangout at Bath. The bed was cozy. The staff were exceptionally friendly. Loved the stay overall and would definitely visit them again if I come back to Bath.
Hotel near Bath City Center,Bath100% of visitors choose this area
JJoclao2026.01.24
All the hotel staff were friendly and helpful. the location is very convenient , shops, restaurants and public transport within walking distance.
Hotel Rooms were comfy and clean. Hotel restaurant food is good and they provide in room dining.
special mention to duty manager tony and kylie. food department Felix.
will surely come to stay again for the next trip to Bath
Our family of three stayed here with breakfast included. The room was lovely and unique, and our son enjoyed the exciting extra pet, which had a hidden room. There were also games available. My husband and I had a double bed.
For breakfast, we chose eggs Benedict, poached eggs, fried eggs, or an omelet, and all were delicious.
The front desk staff were also very friendly and attentive.
Be sure to visit Henrietta Park, located just outside the hotel. If you're lucky, you might see a squirrel. Enjoying a forest bath is a great way to relieve your travel fatigue!
The food is delicious, the room is not air-conditioned, but the British countryside, the temperature is OK in the morning and evening, the scenery is very good, you can go to the surrounding area for a good dinner, experience the British countryside scenery
Very Good
101 reviews
8.2/10
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8.7/10
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GGuest UserThe hotel all in all is very good. Clean, polite staff and location is perfect.
Parking will have to be in the public parking around the corner which is about £20 for a day.
Online it said the hotel offers halal food but once we got there they said they aren't sure they do it.
The staff also informed us that we wouldn't be able to eat at the restaurant that day because they were booked for a function, but we feel this should've been communicated beforehand by email etc.
Other than this I think this hotel is the best in the area and is very classy and welcoming.
AangsumanbhanjdeoOne rather expects that a stay at a Hilton, a brand one has long held in considerable esteem, would meet a certain standard of hospitality. Regrettably, this particular establishment fell woefully, almost impressively, short.
Upon retiring to our room after a long day, we discovered, far too late in the evening to make alternative arrangements, that we had been allocated a room adapted for disabled guests, a fact that necessitated all manner of inconvenient provisions simply to make the facilities usable. One does wonder why such rooms are assigned without so much as a courteous forewarning.
To compound matters further, the washbasin drained at a pace one can only describe as glacial, leaving the bathroom floor in a thoroughly disagreeable state. Not wishing to cause a scene at such an ungodly hour, we soldiered on, which, in hindsight, was far more grace than this establishment deserved.
Seeking the modest comfort of a pair of slippers, hardly an extravagant request in a hotel of this supposed calibre, I contacted housekeeping, only to be informed, with the practised efficiency of someone reciting a well-worn script, that they had none available. The response came without apology, without sincerity, and without a single alternative offered.
What truly sealed this review, however, was the checkout. Upon raising these entirely legitimate grievances with the receptionist, we were met with the sort of detached, performative *”sorry”* that one might extend to a stranger one had lightly bumped into in a corridor, utterly hollow and entirely unbefitting of the occasion. She carried on with her business quite unruffled, as though the comfort of her guests were a minor inconvenience to her morning.
In short: the location is agreeable, that much I shall concede, but the standards are simply not commensurate with what one pays, nor what the Hilton name implies. One ought not to have to interrogate the front desk simply to ascertain whether one's room is fit for purpose. That is not a burden a paying guest should bear.
We shall be reconsidering future bookings, and I would strongly counsel prospective guests to enquire rather thoroughly before committing. Standards here, I'm afraid, are not quite what they ought to be.
LLord RoweI have stayed in 100s of Hotels. I now try to avoid the chrome & glass gin palace type. I use budget hotels for a one night stay. However this was a 5 day break to celebrate my partners 60th birthday. The Hotel was wonderful, historic building but maintained well. Lovely staff who made us feel very welcome. A lovely cooked to order breakfast and the evening meal was cooked to perfection and our waiting staff were better than most restaurants. The room was perfect, cleaned when we required and the location is perfect. There is a bus to town every 15mins which is just 3 stops away. If you are visiting Bath this is the best hotel to stay in.
NNEM_The room is really clean. Love the shower. Bed was super comfy. Breakfast has a lot of options and my partner enjoyed the waffles. Has luggage storage for free before check in and after check out. overall we really enjoyed the stay.
RRosie CawthorneI love Charlton house, it was really quirky. The way it has been styled is really unusual. It makes you feel like you're in a bit of a fantasy world with the little corridors and quirky little nooks and crannies. For me it fit the bill, it did the job that I needed but I understand for those people that do not get it on an offer and pay a lot of money to stay there I understand how they might say that it's a bit dirty a bit tired a bit grubby and needs a bit of TLC. There seemed to be one very sweet man that was running around doing pretty much everything and the rest of the staff were hidden behind doors or just not there. I'm not sure. There were staff present in the spa and they were lovely and helpful and kind. My little room was gorgeous and cute and cozy, and clean enough although tatty in places. For me I really had a nice day and I would definitely come back. The breakfast was extremely basic but I didn't have extremely high expectations, and I'm not really a breakfast person, so again it may not make the tick box for others but it did the job for me. Thank you Charlton house.
JJoclaoAll the hotel staff were friendly and helpful. the location is very convenient , shops, restaurants and public transport within walking distance.
Hotel Rooms were comfy and clean. Hotel restaurant food is good and they provide in room dining.
special mention to duty manager tony and kylie. food department Felix.
will surely come to stay again for the next trip to Bath
GGuest UserThe hotel is attractive and full of charm, with a pleasant aspect facing the church, however, the surrounding area of Bridgwater is rather run down. Staff were very efficient and checked us in quickly and efficiently. Unfortunately, we didn't get to try the restaurant as it was closed due to it being Father's Day. Our room was ok, and had a large bathroom with both shower and separate bath. There was plenty of hot water available, but aware that it was almost scalding when allowed to run without cold added. The bed was comfortable and the room well equipped with tea facilities, ironing board and iron and hair dryer. Due to the age of the building, there was a lot of noise from residents walking around in the rooms above ours, but it wasn't too obtrusive. Breakfast was very good with a choice of full English or continental and my gluten allergy was catered for. If you need to stay in Bridgwater, then I would recommend The Old Vicarage, but we would probably look in the villages further out of the town in future.
GGuest UserI booked a deluxe double room for just one night. We were very happy with our room, which was spacious, clean and well appointed. The bed was very comfortable as were the pillows.
The welcome from Reception was warm and friendly.
There is parking at the hotel but this is run by NCP and costs just under £10 for a 24 hour stay. Payment is via an APP so I suggest installing that on your phone before you arrive. There is not the option to pay by cash or card at the machine.
The hotel itself is very charming, with individually decorated bedrooms and a host of period features and furniture in the public rooms. We were meeting my son for dinner in a nearby restaurant for dinner so cannot comment on the Dining Room and we opted out of breakfast as we had an early lunch arranged. We did enjoy some cocktails in Brazz, where the service and quality of the drinks were appreciated.
Lladyshire22First stay here and will definitely return. 3rd stay at a Mercure brand hotel and cannot fault any!
Bridgewater is a pleasant town with plenty of places to enjoy and pass the time. The hotel is spotlessly clean, rooms are very nice with excellent air conditioning if you need it! Comfortable beds, all mod cons including Samsung TV, USB sockets by the beds, ambient lighting, storage well thought out, small fridge, room service, fabulous bathrooms with waterfall shower and lovely extras such as decent shower wash and hair wash, make up/shaving mirror with lighting. Very secure hotel with 24 hour reception and lift only operable with key cards.
Didn't try the hotel restaurant but judging by the volume of people eating there I'd assume very good!
Nothing to fault!
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