Featured facilities: Private beach area, Pool, Spa
Very Good
51 reviews
8.6/10
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8.4/10
Very Good
GGuest UserWe had such a positive experience at this hotel that we decided to book it again for our last night in the Dominican Republic. The resort is peaceful, featuring saltwater pools, private sea access via a ladder, and crystal-clear waters. A special thanks to Elisabeth, who made us feel right at home and handled our requests with great flexibility and positivity. Breakfast is not a buffet but à la carte, with excellent quality. Amazing sunsets! The location is strategic for visiting Dominicus and Bayahibe. We would definitely return if given the opportunity.
GGuest UserMy stay was overall great, the room looked good and comfortably accommodated 3 persons with the bed, sofa bed area, the nice kitchen with a big fridge and appliances, and the bathroom was big and looked great.
The staff were great and very accommodating, very friendly and helpful in every way.
My only complaint would be the lack of insect control. I believe it’s due to the high door that insects can easily crawl under and get inside. Numerous small insects, mosquitoes and even a small lizard at one point were found in the room (compliments to the male front desk worker who came and tried helping to remove the lizard that night). Also cobwebs and dust (minimal) in the ceiling and on the surfaces of high appliances respectively. Seems as though the room I got hadn’t been used in awhile.
But overall a wonderful stay.
HHerreraThe hotel does not look like the pictures. When I got yo my room, on the first night my room smelled of urine, as if person who was belied me peed and the hotel doesn’t clean it. It was unbearable, I had to ask reception to come and sort it out because I wasnt going to be able to sleep with that smell. The housekeeper came and she swiped the floor and it was much better.
The toilet handle was broken despite the water flushing.
The room smelled out humidity.
Not very sure of they changed the sheets needles I got there or even after.
The food was all artificial food, nothing organic. All drinks were from those sachets. Even the sprite tasted different :/
On NYE the food was much better, there were good choices, but still artificial.
Overall, it wasn’t that bad, a lot of people seemed to be okay with it. I am very picky so I notice everything.
MMsGoforitThe hotel was fabulous in that it was clean, spacious, modern, and had a calm business vibe. It is set outside of the main Madrid attractions, which is nice for business travelers. If you are traveling to see the sites, you will need to take an Uber/ taxi, which is about 15-20 minutes per traffic and time of day. It's not bad, but not ideal if you want to walk out from your hotel and be in the action. Apart from location, the front desk staff are super friendly and helpful, the hotel has a modern vibe, and has some cool restaurants located around its vicinity. Im a huge fan of AC hotels now because of this beauty we stayed at in Madrid! Although its kinda far from the attractions, I'd still return and stay at this location again and refer it to future travelers!
GGuest UserConvenient if you drive car. Very close to highway so you can easily drive to the most popular locations in North-Eastern Dominicana.
There’s nice territory near hotel’s swimming pool where you can chill and enjoy the birds singing. The breakfast is good. Stuff very friendly and helpful
GGuest UserI had a good overall experience during my 3-night stay. The sea-view room was lovely, providing a relaxing atmosphere. Breakfast was excellent, and the rooftop sushi restaurant as well. The staff were always friendly and helpful, even when there were occasional language barriers. However, there were a couple of drawbacks: the street in front of the hotel flooded after rain, making it challenging to walk outside, and the humidity in the room was higher than expected. Despite these minor issues, it was an enjoyable and memorable stay
GGuest UserWhat an amazing place. My room was spacious, clean, and beautifully decorated. The friendly staff made my check in pleasant. Shout out to señor Francisco from the Mexican restaurant. He and his team were awesome. The food was delicious. The buffet restaurant is packed with goodies. Anything you want you can eat. Justin was super nice. Best waiter ever. The resort is clean, well maintained, and the landscaping is beautiful. Overall, had an excellent time. Would definitely recommend.
GGuest UserOverall experience was good, and would return again. The only unfortunate part that there was a lot sea**** on the beach in which you could not enjoy.
AAlex EdwardBathrooms need some renovation. After taking a shower, the whole bathroom gets wet.
Also,breakfast options should be made more foreigner friendly as well as employing people who can speak English.
Overall, it’s a comfortable place to lodge with big comfortable beds and nice swimming pool.