5-Star Hotels in Western Cape, South Africa

I love 5 star hotels and have been to many and this one is one of the best especially the concierge was really helpful and helped me arrange all activities on my trip. It was a pleasure and breakfast was really good as well…

The Westin, Cape Town, is an old hotel, but it continues to maintain its presence, quality, and some high standard in Cape Town. We stayed here for 8 days, during a friend's 60th birthday celebration event in Cape Town. We occupied an executive room and were also given access to the executive club on the 19th floor. The room was very nice, with good linen, bed of high standard. That said, we had to lodge a complaint on the hurried nature of how our room was cleaned on our second day of stay. The bed was not made properly, the carpet floor wasn't clean, and the bathroom was half cleaned. It's not good for a 5-star hotel. After complaining, the housekeeper made amends, and the cleaning standard was raised to the highest standard for the duration of our stay. We also ordered food from room service and half of what we ordered were not brought - they gave us something else, but after waiting for 45 mins for the original order to be brought to us we reluctabtly accepted the wrong order, ate the food and then lodged our complaints later. The breakfast buffet was alright, but there weren't great selections of cold meats in the cold meat section. They really need to improve on this. Lastly, the overall service delivery by some of the staff really need serious improvement. Some of the staff in the restaurant are way too loud when talking to each other, and some of them even give out bad unwelcoming and nonchalant attitude/vibe to their customers. It is like they feel that they're doing us, their clients, a favour by serving us. Not good enough for a hotel of this standard, abd some of those staff need to be retrained. Overall, we enjoyed our stay at The Westin and we will definitely come back there when next we visit Cape Town.

One of the best hotel i satyed and i recommend it 👌👌

It feels that this hotel is the best in one of the few international hotel chains in Cape Town. The room I chose to open the balcony door is the vast Atlantic Ocean. There is no obstruction and the view is very good. Sitting on the balcony when the sun goes down and imagining the dense crowds of distant ships in the past is also a beautiful experience. The hotel's hardware facilities belong to Radisson's normal level. Many of the concierges will have a sentence or two in Chinese, and some of them will be quite a few. The hotel's facilities are quite complete, there is a small indoor swimming pool, the water temperature is quite suitable, and there is not a big gym. The hotel's breakfast can be ordered with some South African specialties, which is still very good. In addition, the hotel is close to the Victoria Harbor leisure area, and the parking time is 10 minutes, which is very convenient. There are many entertainment, shopping and dining in the leisure area, and there is a lot of choice. In addition, the hotel is very close to Green Point Stadium, and it is also very convenient to get to Signal Mountain Table Mountain.

This hotel is in the centre of the CBD. It’s closer to many local amenities and long street. The hotel staff are very friendly and helpful. Breakfast has a variety of options and the restaurant is open until very late at night and has local and international cuisines like Korean short rib and Vietnamese spring roll. The rooms are very clean and spacious. They have The Grotto Spa within the hotel which I highly recommend. I definitely would suggest you check it out if you plan to visit Cape Town.

Wonderful hotel, like oasis in the city. Beautiful territory with turtles. Comfortable swimming pool. Super personnel, who help us every day. Especially, wish to say thanks for manager within breakfast time, Wilmo hear every special wishes, for example, not usual way to prepare eggs, which prefer my husband. Such guys make feelings and impressions from hotel wonderful, you feel that people happy to make your vacation time better.