5-Star Hotels in Florida, United States

I must share this experience with everyone, be vigilant! ⚠️ Brand is considered top-notch in Hyatt, but the service we receive has never been worse! 1) Arrive at the airport first. When booking a hotel, I chose a hotel close to the airport. When I called the hotel, I said arrogantly: We don’t have a shuttle bus. You can take Uber yourself. Because I haven’t downloaded Uber yet, I went to call one, and the black driver charged us 25 for the 10-dollar journey; 2) When I went to the front desk, I seemed to be very enthusiastic. I asked for a credit card guarantee. I thought it was just a record, and I didn’t notify us. I just swiped $200/no receipt, and I only saw it when I turned on my phone when I got to the room. Complain to Ctrip, saying that it may be a guarantee, and wait until the last day to check out; 3) There are people excitedly calling friends in the corridor at 2-3 o'clock in the middle of the night. I have never encountered it in China/Europe. scrap paper); 4) We had breakfast the next morning, which obviously included meals, and we had to sign a bill (from now on every day) and explained that the waiter only said to keep a record, and signed the bill in duplicate/tips, we only signed one, The second one is taken away (reference) and no tip is given; (the waiter gave us the same feeling, too high-profile, too much emphasis on his own existence, giving the guests a sense of oppression (we like that no one disturbs) they always like to behave Enthusiasm, in fact, is not necessary; 5) (Because I receive reminders to debit the money from my mobile phone every day) Go to the front desk to confirm the breakfast-included question, but the little girl doesn’t know anything; 6) Complain to Ctrip customer service, Ctrip finds a local agent, Ctrip reminds me every day, the agent has not responded, and the attitude is particularly neglectful; 7). On the day of check-out, the front desk reconfirmed the issue of breakfast included, saying that if breakfast is included, a local fee will be deducted / there is a receipt, and when I check my phone at the airport, I will deduct a few hundred dollars (without any explanation / Receipt; 🤔️ At that time, I was annoyed. Hyatt deceits too much! ! ! If the agent doesn't reply, it doesn't matter, just go to the bank directly and freeze all deductions. On the day the bank froze, Ctrip notified that the agent replied that there were several debits that were wrong. 🤑 Therefore, don't be afraid of the big shop bullying customers! Find a more authoritative one (this is the only way to deal with Americans, whoever insists on talking!) In the follow-up, I chatted with my friends and said that Hyatt is like this! So, lesson learned! Suggestion, if you can not choose Hyatt, don't choose Hyatt! ! ! 👎

The price-performance ratio is not high. The hotel is not big. There are many internet celebrities. Although the room is clean, it is not perfect. The handle of the hair dryer is dirty and has foreign objects stuck on it. The hotel is characterized by providing branded toiletries, but I personally don't like the smell and don't think it is easy to use. There is no bus to Disney World, so you can only take a taxi. The room was cleaned without changing slippers. In short, the hotel is small, the reception is not very enthusiastic, and the overall consumption is high. If you don't consider the price, it is a good choice.

This was my third stay at Eden Roc, fantastic hotel – However, my third stay has shifted my thoughts. The bedsheets had a stain on them and my room was left open by housekeeping (thankfully nothing was taken, I guess no-one entered but this is a huge concern) – I was told to take this up with management and that I’d be offered compensation for a future stay (although when calling the front desk / eden roc number it says they’re not available and only connects you with off-site staff…) Very disappointed as the previous stays were fantastic.

Very good five star hotel. Good location, surrounded by high-rise apartments and glass office buildings. If you need to drive in and out of the parking lot multiple times by car, it is recommended to use the hotel's Valet, which costs slightly more than US $ 48 a day, but unlimited access, only need to call 10 minutes before the car. If you only need to go in and out once, you can self-park. There are only a few street parkings around the hotel. The room is large and the facilities are fully functional. The toilet is separated from the wet and dry, which is very user-friendly. The pool area service is in place, you do n’t need to worry about it during the whole process, just enjoy it ~ the food is very delicious, I ordered three dishes, everything was delicious

Very good. I actually saw free mineral water in the hotel. It was also very quiet. There is a shopping mall downstairs. The price is also very affordable.

There are so many white people coming to the disco. There is no independent elevator for the guests. The room is a premium version for the whole family

My review is a little late but My husband and I with our 2 kids, stayed at the W and we had a great experience. We were there the last week of July. We stayed for 8 days. The hotel is beautiful, very upscale. Lots of amenities. From when we checked in, everyone was super nice. We had a great view of the beach from our Balcony. We stayed on the 21st floor and our floor was very quiet. Our room was very clean, always smelled good as soon as you would walk out of the elevator into the hallways. Hotel was very clean. Our room was always serviced. The room was super nice. Great access to the beach. Valet service was great, everyone was super nice. We did not eat at the hotel though because it was pretty pricey. Overall we had a great experience and definitely would return back to the W in the future.

We also used the private beach! Please note that service to both the pool and beach ends at 5pm. It was great that there were refillable bottles in the room and water could be refilled anywhere in the hotel! It's more eco-friendly than plastic bottles. We upgraded to a spacious junior suite, which was a great choice! Our family of four had plenty of room to spare. The bathroom was spacious, with a separate shower and chair. The amenities also had a nice scent. It was easily accessible from the airport, and we arrived in about 15 minutes by Uber for about 3,500 yen! From our room, we could see the neighboring tower apartment building and the beach.

I paid the full price of 13580 as soon as I made the order. When I was about to leave, the price was reduced to 13100. I asked Ctrip to refund the price difference of more than 400, but there was nothing. Other platforms included 13113 with double breakfast and a 100 US dollar consumer coupon. The difference was almost 1700 RMB. How much did Ctrip earn? I tried so hard to find a theory with Ctrip, but to no avail. The hotel reservations all have the lowest price protection agreement! Get my money back!

Great hotel. Above 5 star standard. Walking distance to Marketplace & grocery shops. Great location.