5-Star Hotels in Otago, New Zealand

Great stay! Love the service provided by the concierge staff upon our arrival, did not manage to catch his name but he was fantastic! He was detail oriented and sincere with his service. Especially after a long drive up to Dunedin, he made sure we were well taken care of :) Room booked was quite tiny, so not recommended to book this room type if you are travelling with big luggage. Room was also quite perfumed - which would've been better if it was much more subtle.

Facilities: The resort has complete facilities, a good environment, and a large golf course. The hotel rooms are average, American style. Hygiene: The hygiene of New Zealand hotels is good. Environment: Really good! There are also many foreigners staying here, all of whom come to play golf on vacation. Service: Not bad!

Very design hotel, good location, across the street is the mall, the only view of the hotel is the hotel interior, parking fee is 30 a night, charging is 45, it is slow charging, superior room is similar to ordinary room, executive privileges and so on confirmed but nothing, the hotel front desk told me that the breakfast restaurant is very delicious, I tried it, it only looks good, no meat, the room is spacious and bright with design, all of which are the best hotel I stayed in this trip except Auckland InterContinental, but it is more expensive than Auckland InterContinental

Swiss Belsuites was our favourite accommodation across the 9 accommodations we stayed during our holiday in New Zealand! We absolutely love how spacious the place is. Huge cooking space with a comfortable living room with a large L-shaped sofa made for many nights in to cook our own dinner, which was made even easier with the provision of two dishwashing machines and almost every cooking equipment/cutleries you may need. It is also the only accommodation where we got to enjoy using a smart TV where we could easily use our own subscription accounts (via scanning QR codes) to stream videos during our dinners. The bedroom is also really comfortable and the toilet was very clean as well. We also had our washing machine and dryer, which was really useful as we were in New Zealand for two weeks. The best part of our stay was the view of Lake Wakitipu which we could enjoy from our living room. Was such a great stay that we were so sad to check out at the end. Highly recommended!!

Very Very beautiful view from the room and the hotel restaurant（see below pics）!!! Close to the Queenstown city. The room is very tidy and big with some mix up tools for cocktails. It’s my first time travel alone. I was stressed, nervous and had a few questions to most of things. The service is soooooo good. Specially I would like to appreciate Kim and the reception staffs for helping me during my stay. Thanks for giving me a wonderful journey with QT Queenstown🥰 I will definitely come back again to QT Queenstown with my parents and friends shortly♥️♥️♥️

I rarely give hotels bad reviews, and first, I must commend the hotel staff; their service, attitude, and professionalism were outstanding. However, on the very first night of our stay, we encountered several issues: 1. The bathroom exhaust fan was broken. It took until the third day to get it fixed after we reported it. Queenstown gets very cold in winter, so having to leave the bathroom door open for ventilation was truly unpleasant and significantly impacted our experience. 2. The shower pressure was extremely low, and it came with a very loud, high-pitched noise. Taking a shower became a genuinely frustrating experience. 3. The back of the air conditioning unit emitted a green light, positioned right above the head of the bed. This kept me awake all night. It only improved after staff taped it over the next day. 4. Additionally, there were stains on the sofa. On the positive side, the scenery was excellent, and the complimentary parking was very convenient. However, be aware that if your room is below the 3rd floor, the view will be obstructed (this is important to note). The Airbnb we moved to afterwards offered even better views at a lower price, and even had basic cooking facilities like a stovetop and microwave, allowing us to prepare our own meals. Overall, this experience was absolutely not worth the price. The hotel offered no compensation, and the room was quite small. I definitely wouldn't recommend staying here.

The hotel is located in a area called ” Kevin Heights' which is near the airport but opposite to the Queenstown city. However, the hotel is built as it own resort, it is very pleasant to be away from those tourist spot full of hotels and accommodations. If you look for a holidays like a retreat and quiet time, this hotel is your choice. The hotel is full of facilities like indoors swimming pool, restaurant and bar with lake view, lot of self-service parking spaces (you need to pay for $4 NZD per hour or $16NZD for a day parking). The breakfast at the restaurant with the lake view that really give you a fresh start of a day before you are heading off to your adventures. By the lake side you can go for a walk anytime you want is a very pleasant activities or you can order your water taxi from the front desk that will take you to the downtown of Queenstown. It is also treat yourself as a cruise trip on the Wakatipu lake.

270-degree viewing terrace, large living room, fully equipped kitchen (with two dishwashers), separate laundry room, super convenient. There are 2-3 supermarkets 200-300 meters away, and Four Square can meet all our needs. There are Chinese and Asian restaurants next to it, and 100-200 meters away is the commercial center, where you can eat and shop. Across the road is the lake, with a children's playground and cycling and walking trails. The intercity bus stops at the square next to the children's playground (next to the toilet). The location is unique. The staff is very good and enthusiastic. All our needs can be met, very nice. I will definitely stay there again in the future (Wanaka is not my favorite place in New Zealand, but this hotel is my favorite one in New Zealand, no doubt about it.)

The staff are online and the hotel is a small boutique hotel. The breakfast is good and the location is very convenient. But there are two issues that cannot be avoided. First, the evening drinks and appetizers are only suitable for Europeans and Americans. They are a simple social time, and we think the happy hour in the executive lounge is two different concepts, so don’t have any expectations; second, the rooms are on the roadside. It's indeed noisy.

The location of the hotel is very close to the Skyline station, and just a few minutes walking to the very famous burger shop in Queenstown. In The room is clean and with a lovely view to see the mountains. The staff are very friendly and helpful. Thanks for providing such a beautiful place for us to stay in Queenstown.