5-Star Hotels in Alajuela, Costa Rica

location location location! right next to the volcano with a great view of it from the shower! Beautiful rooms with a lovely hot tub and outdoor seating area although watch out for the slippery wood floor. Big shout out to Marolin for her assistance before during and after our stay, she was great! The staff was super and always happy to help, offering to show us around or assist with anything we needed. Golf carts take you whenever needed and arrive quickly. Offsite experiences were really fantastic with great guides and we enjoyed the Sloth tour, boat safari and hanging bridges. Thank you to Gabriel and Wilson who were so helpful checking in and out. Carmen was very sweet helping us with our last dinner. The menus were a bit lacking but overall food was good portions were healthy and service was great.

What can I say, this is the best hotel we have ever stayed in and we have been to Four Seasons and Belmont hotels before and this beats them hands down. The quality of everything is top notch. We stayed in a rainforest villa with plunge pool and the room was massive, double showers inside and out, queen bed and plenty of storage space, we were completely unoverlooked. But what really makes this hotel special is the staff. The attitude of every member of staff we encountered was most definitely “can do”. They were all so courteous and cheerful which was so nice to see. Everybody told us their names although we can’t remember them. We cannot praise this hotel highly enough. Would we return? It’s a resounding yes from us. They you to everybody who made this a very special stay for us.

We had an absolutely unforgettable stay at The Springs Resort in August 2024. If you’re considering whether to stay here, don’t hesitate – this resort is a true paradise. Surrounded by stunning natural beauty, relaxing hot springs pools, and breathtaking views of the volcano, everything was simply perfect. The staff were exceptionally friendly and accommodating, enhancing our experience. The breakfast area offered spectacular views, and the service at the main pool bar was excellent. One of the highlights of our stay was the horseback riding experience at their Activities Center. It was truly magical! Our guide led us through enchanting paths where we encountered various animals and birds we had never seen before. Costa Rican nature is truly magnificent, and The Springs is the perfect place to explore and enjoy it.

We had a fantastic 9 night stay at Nayara tented camp. The suite itself is STUNNING and great value with stellar views of the Arenal mountain and thermal pool in your very own private pool! Can't get better than this. Food at the restaurants is delicious! Chicken curry and rice from room service was our favorite! Breakfast is great, they spoil you with the selection of fruits and juices etc. Asian restaurant service, comfy vibe and food was very good. Spa services were ExCELLENT and well priced. Highly recommend Yaduri and Pamela for the thai massage as well as the Nayara Package for 2. The Spa Manager, I believe her name is Arlene, was very sweet and hospital, and caring. A few shoutouts: Jairo the Manager - phenomenal customer service. Thank you. You had a HUGE hand in transforming our stay when we brought a few matters to your attention the first day. Your entire team helped with this, so thank you all. All the shuttle staff were excellent - I dont know all their names. Reception - Carlos and Michael were the ones who came down to chat with us most, so didnt have a chance to meet the others. Michael sent me a guava plate with salt and spices when we told him that it was our fave. Bartender at the hot springs (roberto or rodrigo, cant recall his name) was outstanding in his service. Had great conversations with Roberto the golf cart driver as well as John Carlo I believe was his name? All cart drivers exhibit such immense gratitude for their jobs and joy to be working here - it was very evident they are all very happy with management. Hospitality here is beyond measure. The staff genuinely care about you and your stay. Suggestion to owners to include a gentle door bell as the 3 knocks + screaming out your name outside your door is *extremely* chaotic for those who are in a bubble of peace inside the villa :) Another suggestion is for cart drivers to use that doorbell (outside villa) and wait for us there. They have been trained to come knock, shout your name, and then WAIT OUTSIDE your door until you come out and then follow you to the cart. That's a bit too much in our space, its better if they can wait outside for 2-3 minutes until we get to the cart. Also, to have more privacy in villas by filling up the GAPS with planters. We can easily see parts of the pool of other villas, and they can see into ours so we would love some privacy next time. WILL BE BACK. CANT WAIT TO BE BACK. THANK YOU ALL.

location location location! right next to the volcano with a great view of it from the shower! Beautiful rooms with a lovely hot tub and outdoor seating area although watch out for the slippery wood floor. Big shout out to Marolin for her assistance before during and after our stay, she was great! The staff was super and always happy to help, offering to show us around or assist with anything we needed. Golf carts take you whenever needed and arrive quickly. Offsite experiences were really fantastic with great guides and we enjoyed the Sloth tour, boat safari and hanging bridges. Thank you to Gabriel and Wilson who were so helpful checking in and out. Carmen was very sweet helping us with our last dinner. The menus were a bit lacking but overall food was good portions were healthy and service was great.

What can I say, this is the best hotel we have ever stayed in and we have been to Four Seasons and Belmont hotels before and this beats them hands down. The quality of everything is top notch. We stayed in a rainforest villa with plunge pool and the room was massive, double showers inside and out, queen bed and plenty of storage space, we were completely unoverlooked. But what really makes this hotel special is the staff. The attitude of every member of staff we encountered was most definitely “can do”. They were all so courteous and cheerful which was so nice to see. Everybody told us their names although we can’t remember them. We cannot praise this hotel highly enough. Would we return? It’s a resounding yes from us. They you to everybody who made this a very special stay for us.

We had an absolutely unforgettable stay at The Springs Resort in August 2024. If you’re considering whether to stay here, don’t hesitate – this resort is a true paradise. Surrounded by stunning natural beauty, relaxing hot springs pools, and breathtaking views of the volcano, everything was simply perfect. The staff were exceptionally friendly and accommodating, enhancing our experience. The breakfast area offered spectacular views, and the service at the main pool bar was excellent. One of the highlights of our stay was the horseback riding experience at their Activities Center. It was truly magical! Our guide led us through enchanting paths where we encountered various animals and birds we had never seen before. Costa Rican nature is truly magnificent, and The Springs is the perfect place to explore and enjoy it.

We had a fantastic 9 night stay at Nayara tented camp. The suite itself is STUNNING and great value with stellar views of the Arenal mountain and thermal pool in your very own private pool! Can't get better than this. Food at the restaurants is delicious! Chicken curry and rice from room service was our favorite! Breakfast is great, they spoil you with the selection of fruits and juices etc. Asian restaurant service, comfy vibe and food was very good. Spa services were ExCELLENT and well priced. Highly recommend Yaduri and Pamela for the thai massage as well as the Nayara Package for 2. The Spa Manager, I believe her name is Arlene, was very sweet and hospital, and caring. A few shoutouts: Jairo the Manager - phenomenal customer service. Thank you. You had a HUGE hand in transforming our stay when we brought a few matters to your attention the first day. Your entire team helped with this, so thank you all. All the shuttle staff were excellent - I dont know all their names. Reception - Carlos and Michael were the ones who came down to chat with us most, so didnt have a chance to meet the others. Michael sent me a guava plate with salt and spices when we told him that it was our fave. Bartender at the hot springs (roberto or rodrigo, cant recall his name) was outstanding in his service. Had great conversations with Roberto the golf cart driver as well as John Carlo I believe was his name? All cart drivers exhibit such immense gratitude for their jobs and joy to be working here - it was very evident they are all very happy with management. Hospitality here is beyond measure. The staff genuinely care about you and your stay. Suggestion to owners to include a gentle door bell as the 3 knocks + screaming out your name outside your door is *extremely* chaotic for those who are in a bubble of peace inside the villa :) Another suggestion is for cart drivers to use that doorbell (outside villa) and wait for us there. They have been trained to come knock, shout your name, and then WAIT OUTSIDE your door until you come out and then follow you to the cart. That's a bit too much in our space, its better if they can wait outside for 2-3 minutes until we get to the cart. Also, to have more privacy in villas by filling up the GAPS with planters. We can easily see parts of the pool of other villas, and they can see into ours so we would love some privacy next time. WILL BE BACK. CANT WAIT TO BE BACK. THANK YOU ALL.

location location location! right next to the volcano with a great view of it from the shower! Beautiful rooms with a lovely hot tub and outdoor seating area although watch out for the slippery wood floor. Big shout out to Marolin for her assistance before during and after our stay, she was great! The staff was super and always happy to help, offering to show us around or assist with anything we needed. Golf carts take you whenever needed and arrive quickly. Offsite experiences were really fantastic with great guides and we enjoyed the Sloth tour, boat safari and hanging bridges. Thank you to Gabriel and Wilson who were so helpful checking in and out. Carmen was very sweet helping us with our last dinner. The menus were a bit lacking but overall food was good portions were healthy and service was great.

What can I say, this is the best hotel we have ever stayed in and we have been to Four Seasons and Belmont hotels before and this beats them hands down. The quality of everything is top notch. We stayed in a rainforest villa with plunge pool and the room was massive, double showers inside and out, queen bed and plenty of storage space, we were completely unoverlooked. But what really makes this hotel special is the staff. The attitude of every member of staff we encountered was most definitely “can do”. They were all so courteous and cheerful which was so nice to see. Everybody told us their names although we can’t remember them. We cannot praise this hotel highly enough. Would we return? It’s a resounding yes from us. They you to everybody who made this a very special stay for us.

We had a fantastic 9 night stay at Nayara tented camp. The suite itself is STUNNING and great value with stellar views of the Arenal mountain and thermal pool in your very own private pool! Can't get better than this. Food at the restaurants is delicious! Chicken curry and rice from room service was our favorite! Breakfast is great, they spoil you with the selection of fruits and juices etc. Asian restaurant service, comfy vibe and food was very good. Spa services were ExCELLENT and well priced. Highly recommend Yaduri and Pamela for the thai massage as well as the Nayara Package for 2. The Spa Manager, I believe her name is Arlene, was very sweet and hospital, and caring. A few shoutouts: Jairo the Manager - phenomenal customer service. Thank you. You had a HUGE hand in transforming our stay when we brought a few matters to your attention the first day. Your entire team helped with this, so thank you all. All the shuttle staff were excellent - I dont know all their names. Reception - Carlos and Michael were the ones who came down to chat with us most, so didnt have a chance to meet the others. Michael sent me a guava plate with salt and spices when we told him that it was our fave. Bartender at the hot springs (roberto or rodrigo, cant recall his name) was outstanding in his service. Had great conversations with Roberto the golf cart driver as well as John Carlo I believe was his name? All cart drivers exhibit such immense gratitude for their jobs and joy to be working here - it was very evident they are all very happy with management. Hospitality here is beyond measure. The staff genuinely care about you and your stay. Suggestion to owners to include a gentle door bell as the 3 knocks + screaming out your name outside your door is *extremely* chaotic for those who are in a bubble of peace inside the villa :) Another suggestion is for cart drivers to use that doorbell (outside villa) and wait for us there. They have been trained to come knock, shout your name, and then WAIT OUTSIDE your door until you come out and then follow you to the cart. That's a bit too much in our space, its better if they can wait outside for 2-3 minutes until we get to the cart. Also, to have more privacy in villas by filling up the GAPS with planters. We can easily see parts of the pool of other villas, and they can see into ours so we would love some privacy next time. WILL BE BACK. CANT WAIT TO BE BACK. THANK YOU ALL.