5-Star Hotels in Bogota, Colombia

Hotel was in the perfect location close to all big shopping centres and another plus was it was very clean. Room service was always top standard and consistent however it was big let down that the hotel didn’t communicate the spa/pool pictured was not available during the whole of my stay. If I’m not mistaken it should be clearly communicated to guests prior to accepting bookings if the included amenities are unavailable especially if for long periods. In addition, if the spa is unavailable the lift and level to the spa should be unavailable for guests to swipe to that level.. I went to inspect it (not knowing it’s being renovated) and got stuck on the level as there are no buttons to go back up.. Highly recommended however, it would be nice if the hotel was a bit more mindful with regarding the communicating to guests about renovation of spa and how long it’s being fixed + not allow access down to that level if there is no way back up

This is an impressive hotel in Latin America, especially in Colombia. Good location, quiet and convenient. The room is very spacious and the facilities are very new. The afternoon tea at 5:30 pm every day on the 13th floor is also very rich and high quality. The swimming pool is spacious and bright, and the gym is fully equipped. Not to mention in Colombia, it is also an excellent hotel in the United States. I give it 6 points out of 5. I will only stay here in the future.

The hardware of the hotel itself is completely fine, in line with W's usual temperament. The room is large, the breakfast is good, the gym is also large, and the facilities are complete. I didn't expect a lot of things to happen when I checked out. I didn't expect to have breakfast. Pay tax, you need to pay tax if you don’t eat breakfast, and the tax they said is 60 dollars a night, no one told us about this problem when we checked in, and it didn’t solve it after more than an hour at the front desk The problem, it feels like a black shop, what kind of tax is charged when you check out when you stay in a hotel for the first time

I booked the hotel for my sister and her son, it was my nephew’s birthday… the service, food, room, location and place was AWESOME. The staff new about my nephew’s 4year birthday and they brought a cake and they treat him as a king.

Great hotel and staff and it’s amenities. When I was checking in trip.com customer service really helped me. Reception staff of the hotel I notice was surprised to see a man of color staying at the hotel.

I am bias with this place. I did an intership in this hotel 28 years ago and I absolutely love Hotel Hacienda Santa Barbara. It is still quite elegant and the area where is located is one of the best in the city. The service, the room, the bathroom, they are all great. I really love the breakfast buffet for the top quality of the food and the variety of native Colombian fruits. The staff (Edwin in the front desk, Don Pedro and Ana in the restaurant..) are extremely helpful and efficient. I will alway try to book this place whenever in Bogotá. Thank you

The hotel room is very large, there are supermarkets nearby, the public security is also very good, there are many restaurants around, the service is very attentive, and the details are in place...

The hotel is close to the Ninth Park and the surrounding area is quite lively. The room is large, but the balcony is connected to the next room. When we did not open the balcony door, the waiter actually opened the door when we were out. He kept saying that Bogota's security is average, so I was a little scared! Everything else is OK, but there is a subway being built next to it, which is a bit noisy

Would recommend! Safe area and great services. I made 2 bookings separately and they arranged to have to stay in the same room (free upgrade) with late checkout as well!

Located in the rich area, in the office building, the safety and health of access is tall. There are Japanese dishes downstairs, Mexican dishes, local South American dishes, very convenient, and the service is polite and thoughtful. recommend.