ust steps from the shops restaurants and entertainment of the Highlands this Microtel Inn and Suites by Wyndham Wheeling at The Highlands is just off Interstate 70 minutes from Washington PA and Wheeling. The Pittsburgh International Airport is 55 miles away. This smoke-free hotel offers complimentary continental breakfast daily a Thursday Social with complimentary guest dinner as well as complimentary wireless Internet access. Refresh your wardrobe in the guest laundry facility or with the dry cleaning service. This hotel also offers a fitness center and ample large-vehicle parking. Gather with friends or colleagues in the spacious meeting and event space and take care of work details in the business center with fax service. Rooms feature DreamWell bedding iron and ironing board microwave and refrigerator ideal for longer stays.
I was surprised at how nice the hotel room accommodations were. The rooms were excellent, roomy, the bar refrigerator was an extra large refrigerator, full sink and plenty of storage place. I didn’t realize that the hotel was Immediately next to the top of the Powder Monkey ski lift. Incredibly convenient to start your snowboarding day. We really appreciated the included breakfast which was pretty solid.
Overall good, the hotel is located in a quiet place far from the road, Western breakfast, hot water and comfortable water temperature. We live on the second floor and two old-fashioned elevators are very convenient to enter and exit.
The Hotel was very clean. The service was very good. The staff was friendly and very helpful. We had messed up the day of our check-in. They were very nice and helped us to get a room very late in the night. I would definitely recommend staying here.
Front desk (Darrell) was VERY helpful when I needed help printing in the business center AND when I realized I'd left an item in my room after checkout! My room was clean and comfortable.
At Wingate by Wyndham we focus on connecting our guests to the elements that form a great stay. Stay connected to the world with free WiFi keep connected to your routine with our free hot breakfast buffet and fitness centers and connect to convenience in guest rooms appointed with flat-screen TVs microwaves and refrigerators. You will find every service and amenity at Wingate to keep your life balanced and productive even when you travel.
The hotel was located just minutes away from my work and close to several dining choices. The staff was very friendly and the only complaint i would have was there was some noise coming from the room above but that's not the fault of the hotel.
The air conditioning leaked on floor when turned heat on. We could not get anyone to clean the floor at all… No milk for cereal and when asked took more than 20 minutes to get milk for cereal.
Very Good
98 reviews
8.1/10
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IDR 1,645,625
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8.1/10
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ZZHIHUAWV very good local hotel, the price is cheaper, breakfast is also rich, I lived for 15 days, but it takes 10 days to check in again, very fantastic rules, often the room left to clean the paper is still warm, bathroom There are 3 sets of towels, shampoo, conditioner, shower gel, mouthwash, moisturizer, hair dryer, soap, just like most American hotels, there are no slippers and drinking water.
GGuest UserIn January I rented 2 rooms for this past weekend off of trip.com as a nonrefundable booking so I paid for rooms at time of booking and money was immediately charged to my account. Got to hotel for check in, Sherri(sorry if spelling wrong) asked if I wanted to use card on file and I explained I already paid. She said it was a hold for Incidentals so I said ok. She said the computer wouldn't let her use that credit card so I scanned a different one. I then checked my credit card app to see how much hold for incidentals was and it showed being charged for both rooms for a higher price than what I paid. I asked her about it and she said the second room was unable to charge the original card so it charged to that credit card. I first explained it was all pre paid and showed her where it came out of my account in January and on top of that it also didn't make sense that the hotel amount was higher than what I booked at on trip.com which I also pulled up and showed her. She said that my my fault for ”using a 3rd party” because they cannot guarantee rates booked through them. She said I would have to contact them and I asked if she was saying trip.com was a scam and she said it was possible (even though trip.com is a well known booking site and I've never had a issue before). I explained I only thought the hold was for incidentals as she mentioned and was not expecting almost $300 more to be charged and she said there was nothing that could be done as her manager was not in until Monday and the assistant manager had recently quit and they were not allowed to contact their manager on her days off for any reason. I asked multiple times for her to contact her manager since this was a signifant problem as I had not expected a extra charge for the weekend and because I was from out of state it concerned me no one in charge would be available for another 3 days and by then I woukd be gone. She continued saying she was absolutely not allowed to contact her supervisor under any circumstances. Another coworker with her agreed with her. I will say neither employee was rude, but it is ridiculous there is no one they could call to get help. They said corporate would not be able to be of assistance then either and only thier manager who was not available until Monday and they were not allowed to contact on her days off. Other than that (and the fridge not getting cold until the last day).... the hotel,pool, and breakfast were all very nice.
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GGuest UserThe hotel was nice and we have stayed at Fairfield Inns before. However, the television was broken and needed to be replaced. There were lines on the display screen in two directions, a spot in the lower left hand corner where the television had been dropped or something hit the screen, and the remote control had a sticky substance on the back of it and had obviously not been cleaned. When my wife used the hair dryer, the plastic on the exterior of the hair dryer had separated and posed a potential hazard. The worst part of our stay was my wife finding a bug in the bed when she was straightening the bed for our departure.
The accommodations were not up to Marriott standards, but the desk clerk received our concerns well and apologized.
GGuest UserGreat people and service came out to get breakfast and the maids were coming on shift one asked me if I needed anything I said yes and switched my towels out other than that left my room alone while I stayed which I find to be nice and gave a since a security and a respect for my belongings especially since I did not have to worry about nobody coming into my room and stealing my stuff. As for the breakfast it was nice but simple I would make one suggestion and it is adding a fruit basket so someone can have a banana or something but other than that kudos if I ever come back to this town I'll be coming here price is very reasonable thank you
CCheralyn KayThis was a one night stay. We checked into our room and didn’t have any water- no toilet, no shower, no sink. We went back downstairs and let them know and they said it was due to construction and the water would be back on in an hour. It wasn’t, so we went to dinner. Thankfully we finally had water. Not a great way to spend time in a hotel, when half the time we were there, we didn’t have any water to the room. Location was great, but there are other hotels around. They should have told us before booking about the construction.
GGuest UserWhen I checked in even though we had reserved the room through Trip.Com, I was told their were no rooms. This was the fault of Trip. Com because their website said they had rooms at the hotel even though the hotel had no more rooms to book. I have never had this happened when booking with other online booking sites. And I have stayed in this area several times in past years. Not good when you get to the hotel and are told you don't have a room, because they were over booked due to online booking sites.
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