5-Star Hotels in Victoria, Australia

We had a great stay at Balgownie. Staff were always friendly and helpful. Room was beautiful and spacious. We enjoyed the food and definitely recommend eating dinner here and wine tasting during your stay.

Great location and service good. Our room lacked coffee pods and not enough tea bags The TV kept turning off. N0t having the ability to watch AFL footy on TV saturday night . was a disappointing - I would have been happy if we could have streamed it through our phone on Kayo love walk in shower as i have a disability and space i n room for my walker.

The hotel is a bit old, but its location is a big plus – super convenient for shopping! The bed was comfy and soft, and the in-room facilities were well-equipped. No one offered to help with luggage, and the hotel has two entrances, but the staff didn't tell me which one was easier for catching a ride. When I came back by taxi, they didn't open the door for me, but when my friends dropped me off, they were very enthusiastic, opened the car door, and greeted us!

The location is decent, with plenty of restaurants nearby. However, the hygiene is a major concern. There was hair in several spots, and used disposable items like shower caps weren't replenished. When we switched rooms, the front desk told us the new room was ready and they'd move our luggage for us. But when we returned in the evening, our luggage was nowhere to be found. We eventually tracked it down ourselves in the luggage storage area.

Nice modern hotel Disappointed with the customer service The checkin experience was robotic, unfriendly and did not show any interest, care or effort to deliver a welcome. The hotel itself is very nice, quality finishes and large rooms. The property has a dedicated service elevator however the housemaids use the guest elevator for transit between floors without any smile, hello or care towards guests. It's also obvious the damage to guest elevator from cleaning carts. Great views, It's a shame this beautiful property is let down by poor customer service and poor management oversight.

The hotel staff were welcoming and ready to help. The hotel ammenities and location itself were perfect, from the pool there was a magnificent view of the sunset overlooking the city buildings. The charging ports in the room were practically placed, the beds were comfy, and the bathroom was modernly designed and spacious. The overall atmosphere of the hotel was calm, inviting, clean and modern, making its shared spaces comfortable to relax. Its convenient location allowed access to ”The District” on Docklands with a range of restaurants and shops alongside public transport. We really enjoyed our stay and definitely would recommend this hotel to anyone looking for a comfortable, modern and enjoyable stay in Melbourne.

For my 21-day trip to Australia, I stayed in 11 hotels across Sydney, Melbourne, and Adelaide. Here's my ranking of the best to worst experiences (with value for money considered): 1. Capella Sydney (low value for money) 2. Park Hyatt Melbourne (high value for money) 3. InterContinental Melbourne The Rialto (medium value for money) 4. Crown Towers Melbourne (high value for money) 5. Le Méridien Melbourne (medium value for money) 6. Hilton Adelaide (medium value for money) 7. The Langham Melbourne (low value for money) 8. Citadines on Bourke Melbourne (best value for money) 9. Meriton Suites Waterloo, Sydney (high value for money) 10. Best Western Plus Travel Inn Hotel Melbourne (low value for money) 11. The Hotel Windsor Melbourne (worst value for money) Now, let's talk about the InterContinental Melbourne The Rialto. Like The Windsor, it's a heritage hotel, and its beauty is undeniable. It truly looks like a 19th-century Neo-Gothic Venetian castle! Located in the heart of Collins Street, it's one of InterContinental's most luxurious heritage hotels worldwide. When you stay here, you can't help but spend time exploring, as both the exterior and interior decor are magnificent, and the room facilities are top-notch. It's definitely worth a stay.

The ultimate luxury experience in Melbourne! The lobby on a high floor is grand and spacious, while the guest rooms are incredibly comfortable, with luxurious bedding and bathroom amenities. The infinity pool on the 64th floor feels like it's suspended in the clouds, offering stunning city views while you swim. The service is professional and attentive, with incredible attention to detail. The dining and lounge options are top-notch. It's a peaceful oasis in a bustling location, with convenient access to everything. Truly a Ritz-Carlton level experience. I'll definitely stay here again on my next trip to Melbourne.

The hotel is quite large with many rooms. Its location is good, about a 5-minute walk to the tram's free zone, and there's a convenience store right opposite, which is very handy. Standard check-in is at 3 PM, but you can pay for early check-in.

The location is excellent, within walking distance to the Royal Arcade, State Library, Flinders Street Station, and the Royal Botanic Gardens. Plus, tours pick up just 500 meters from the hotel, which is super convenient. The Hilton's interior is exquisite. We got a great deal during the off-peak season, though the price was a bit higher during our stay due to Melbourne's carnival and racing events. Some toiletries aren't provided, but you can always ask the front desk. Daily housekeeping was spotless.