5-Star Hotels in Victoria, Australia

We stayed there one night as we have booked the hot air balloon flight. Thus, didnt have much opportunity to use any facility except the restaurant. We had dinner there and food and wine were great. However, we noticed that some staff werent paying much attention to asian guests. While serving the food up to western guest, the staff was introducing the food in details but not to us. Furthermore, it took a long while to get our desserts.

Upon arrival, the front desk informed us that our room was ready. However, when we entered, we found a dirty tablecloth still on the dining table. After we went out for lunch and returned, the room had been re-serviced, but to our surprise, the dirty tablecloth had been placed in my suitcase. There were no signs directing to the swimming pool, nor was there any staff present to assist. However, the hotel restaurant's food, views, and service were excellent. I would definitely return just for the restaurant.

The hotel staff were welcoming and ready to help. The hotel ammenities and location itself were perfect, from the pool there was a magnificent view of the sunset overlooking the city buildings. The charging ports in the room were practically placed, the beds were comfy, and the bathroom was modernly designed and spacious. The overall atmosphere of the hotel was calm, inviting, clean and modern, making its shared spaces comfortable to relax. Its convenient location allowed access to ”The District” on Docklands with a range of restaurants and shops alongside public transport. We really enjoyed our stay and definitely would recommend this hotel to anyone looking for a comfortable, modern and enjoyable stay in Melbourne.

Built in 1883, this hotel is still in operation and surrounded by many attractions. St Paul's Cathedral and the central train station are within walking distance. The breakfast is a set menu with options, and it's delicious. The hotel staff are very enthusiastic.

I booked two hotels on the Southbank of the Yarra River this time. First, let's talk about Crown Towers, which is located on the western side. My first impression was its luxury. It's connected to a casino and surrounded by high-end luxury stores, with a grand lobby. My second impression was how friendly it is to Chinese guests; all the elevator buttons have both Chinese and English annotations, and there were many festive elements for Chinese New Year. The room faced the Yarra River, offering a nice view, and there were various restaurants downstairs, making dining convenient. Walking west from the hotel, away from the bustling Flinders Street Station, I experienced the quiet and less crowded Yarra River after an evening rain. It was then that I truly understood why Melbourne has been repeatedly voted the world's most livable city. It was a refreshing and comfortable feeling that made me exclaim, 'Life can truly be this wonderful!' If you have ample time, I highly recommend staying a night by the Yarra River. I suggest booking a hotel on the western side; though the location might be slightly more secluded, it offers a convenient way to experience the Yarra River away from the city's hustle and bustle. Like Sydney's Crown Towers, Melbourne's Crown Towers is also lively and a bit flamboyant. This doesn't quite align with the quiet and understated elegance typically associated with luxury hotels, but perhaps that's why its high price offers good value for money. The pool was crowded in the evening but wonderfully empty in the morning for a great swim. Additionally, it's very close to DFO South Wharf (Melbourne's largest outlet mall). We didn't know this at the time and ended up taking a taxi from our subsequent hotel near the University of Melbourne. If we had known, it would have been much more convenient to just stroll over from here.

Great location and service good. Our room lacked coffee pods and not enough tea bags The TV kept turning off. N0t having the ability to watch AFL footy on TV saturday night . was a disappointing - I would have been happy if we could have streamed it through our phone on Kayo love walk in shower as i have a disability and space i n room for my walker.

The room was spacious and quiet, and it even had a balcony where we could take great photos with the church in the background. The location is also very convenient, right in the city center. The front desk staff were very helpful and even let us check in early. I would definitely want to stay here again!

Centrally located, within walking distance to major attractions, right next to Chinatown with plenty of delicious food options. Plus, the hotel provides slippers and toothbrushes.

This hotel is located by the Yarra River, a bit far from the city center but still a walkable 20-30 minutes away. There are quite a few restaurants across the river, as well as the DFO outlet mall. The hotel facilities are new and well-maintained, and the room decor is naturally simple with some greenery. The only minor downside was how difficult it was to get through to the front desk by phone; it took over an hour to get slippers delivered on the first day 😂. Amenities: New, tasteful Cleanliness: Clean Environment: Peaceful, along the Yarra River

Nice modern hotel Disappointed with the customer service The checkin experience was robotic, unfriendly and did not show any interest, care or effort to deliver a welcome. The hotel itself is very nice, quality finishes and large rooms. The property has a dedicated service elevator however the housemaids use the guest elevator for transit between floors without any smile, hello or care towards guests. It's also obvious the damage to guest elevator from cleaning carts. Great views, It's a shame this beautiful property is let down by poor customer service and poor management oversight.