2-Star Hotels in Quintana Roo, Mexico

The hotel is well, looks relatively new and keeps it in good condition. The beaches are beautiful but it is a little isolated from the city center where restaurants and shops are, although it has a small shop quite slightly out there and a small mini-super a little farther. It has two trees but they are always cold, I don't know if they are tolerated in summer, we couldn't get into winter, children and Europeans did not have so much trouble. As an island, there is no medical service for delicate situations and the nearest is Cancún at two and a half hours on ferry and then on road to get ready. The staff is very friendly and service. The worst is the restaurant, food is generally bad, but the worst is breakfast, there are only horrible eggs that seem to make them with water, sauces, fries, chilaquiles and hotcakes. The juice is diluted with water and syrup (we saw it), it is the tail!!! as if they don't charge enough!!! The fatal sweet bread, the poor coffee and they don't serve it on the table. The food bells were always empty because we were too many guests and they were not awaiting. It's so bad that on the third day we decided to go to a neighboring hotel (and pay $1500 for 3 people) with an excellent buffet very abundant and excellent service, all the coffee we wanted and always served us at the table. There were eggs made, but you could also ask for a omelet with different extras at the moment, etc. Generally thousand times better. The tours that the hotel sells you do not make it clear you are not in season so that the bioluminescent is almost nothing and you have to be moving the water to see something and the one of the 3 islands you don't see a single pink flamenc. We're not going back to this hotel.

new spot that decided to book for one night  it was very clean and the food was actually good for an all inclusive

Food was EXCELLENT, all the staffs were super kind!!!! I definitely would come back here again.💛🇲🇽

I feel that it is a bit expensive compared to the hotel facilities... Still, I don't think the location was bad~ Even though the lock was a lock and the staff couldn't speak English well, it wasn't bad~

Nice clean room with a balcony front to the Ocean veri nice

Bueno para la ubicación, pero nos tocó una habitación que compartía otra en remodelación, la puerta de la otra habitación daba justo enfrente de la cama y no tenía seguro. La abrí para ver que era y había una cama como si alguien durmiera ahí

Everything perfect, clean and comfortable. It is very close to the center. 15 minutes from the ferry. recommendable