Fast checking in process at the counter. The staff provided proper instructions for wifi and breakfast. The location is in quiet area and is quite near to the park and other establishments which are walking distance. We had a comfortable stay. There is an elevator. The Aircon and cable TV worked well. The bed is comfy but it would have been better to have 2 pillows. Soap and shampoo are provided but no tissue. Drinking water is also available for free. Breakfast is basic. Parking is also available in front.
Good points:
1. Pillows were very comfortable. Not too soft and not too bulky. I was able to sleep well because of the pillows.
2. The place was not noisy so it was very peaceful for me.
3. The staffs were actually accommodating and welcoming. They immediately attend to our needs.
4. The room was very spacious for 4 people.
Points for improvement:
1. Bathroom door was broken - this was reported to their front desk and they immediately went up to the room to check (which is a thumbs up for the service part). I suggest, they should thoroughly check first the rooms before accommodating guests.
2. They should have a landline per room to be able to contact the front desk for any needs. They should also inform the guests upon check-im how to contact the front desk.
3. Restaurant food is a little pricey.
4. Airconditiong was not cool enough for some of us.
The hotel has an older feel, but itβs alright overall. The rooms could use a bit of updating, though. The staff are pleasant and friendly, and the breakfast buffet offers good value.
The value for money was just right β what we paid matched the experience we had. The hotel was clean and well-maintained. The food was okay, near to exceptional. One thing we appreciated was the staff β they were all accommodating.
I just noticed one thing in the bathroom: when taking a shower, some water tends to flow out towards the toilet bowl area, which can be a bit inconvenient.
Overall, our experience was very good. No major issues and we felt comfortable during our stay. Iβd give it an 8 out of 10.
The lights were too dim. Not ideal since we have child. The floor in the bathroom were too slippery not good for children when taking a bath. No floor mats to dry our feet after shower. And no other amenities too boring.
Half an hour taxi from gensan kcc . Staff happy and helpful, clean comfortable room ,clean stoney beach , pool and spa not clean due to thier holiday season . Food is simply yummy and affordable
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9.0/10
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7.0/10
JJC04Good points:
1. Pillows were very comfortable. Not too soft and not too bulky. I was able to sleep well because of the pillows.
2. The place was not noisy so it was very peaceful for me.
3. The staffs were actually accommodating and welcoming. They immediately attend to our needs.
4. The room was very spacious for 4 people.
Points for improvement:
1. Bathroom door was broken - this was reported to their front desk and they immediately went up to the room to check (which is a thumbs up for the service part). I suggest, they should thoroughly check first the rooms before accommodating guests.
2. They should have a landline per room to be able to contact the front desk for any needs. They should also inform the guests upon check-im how to contact the front desk.
3. Restaurant food is a little pricey.
4. Airconditiong was not cool enough for some of us.
SSplendidGeminiThe value for money was just right β what we paid matched the experience we had. The hotel was clean and well-maintained. The food was okay, near to exceptional. One thing we appreciated was the staff β they were all accommodating.
I just noticed one thing in the bathroom: when taking a shower, some water tends to flow out towards the toilet bowl area, which can be a bit inconvenient.
Overall, our experience was very good. No major issues and we felt comfortable during our stay. Iβd give it an 8 out of 10.
AArranAyres ukThe hotel has an older feel, but itβs alright overall. The rooms could use a bit of updating, though. The staff are pleasant and friendly, and the breakfast buffet offers good value.
OOcasionesFast checking in process at the counter. The staff provided proper instructions for wifi and breakfast. The location is in quiet area and is quite near to the park and other establishments which are walking distance. We had a comfortable stay. There is an elevator. The Aircon and cable TV worked well. The bed is comfy but it would have been better to have 2 pillows. Soap and shampoo are provided but no tissue. Drinking water is also available for free. Breakfast is basic. Parking is also available in front.
AAnonymous UserThe lights were too dim. Not ideal since we have child. The floor in the bathroom were too slippery not good for children when taking a bath. No floor mats to dry our feet after shower. And no other amenities too boring.
GGuest UserHalf an hour taxi from gensan kcc . Staff happy and helpful, clean comfortable room ,clean stoney beach , pool and spa not clean due to thier holiday season . Food is simply yummy and affordable
JJerry RoyThank you both for your fantastic hospitality and service.β β Very nice, relaxing and a good service.β β Great breakfast and lovely service, enjoyed our stay.β
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