3-Star Hotels in Quintana Roo, Mexico
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Hotels in Quintana Roo
GGuest User 2025.04.01
The hotel is new, clean, the rooms are very big, and there is a public laundry room. The front desk staff is friendly and professional. It is a cost-effective hotel. The best thing is that it is very close to Xcaret and Xplor Park, which is 8 minutes away by taxi. If I go to Cancun next time, I will definitely book it again!
Great
138 reviews
9.3/10
Price from
SAR 232
per night
Hotel near Avenida Kukulkan,Cancun 1.7% of visitors choose this area
GGuest User 2024.05.13
Everything was amazing at this hotel except for a couple things. The service was wonderful. Enjoyed that part the most. The food was also very good. Especially enjoyed the gourmet Italian restaurant, Chianti. Service there is the bomb! The pool is small and overcrowded, however. Not much seating around the pool either. The beach was sufficiently stocked with plenty of palapas and chairs, which was nice. Didn't have a problem getting a space on the beach any time of day. The color of the water in this location is absolutely breathtaking, but the roughness of the beach is tremendous. Very difficult to enjoy the water at all. Next time I will have to find a place with calmer waters. Getting a reservation for the gourmet restaurants is daunting, as usual for Mexico. I can never understand why making dinner reservations is so difficult to do at these all inclusive hotels. It is really ridiculous. The day we arrived, the ”concierge” (but really the timeshare sales person) promised to make a reservation for us for a few nights later to eat at the Italian restaurant, and she told us to check with her the day before to confirm the reservation. So I did exactly as she said but I was told that they cannot see what reservations are made until the day of the reservation. So I had to check again the day of, and of course there was no reservation made for us. They were able to give us a reservation for that evening, however. Good thing because I would have really been upset had they not, especially since we were going to be leaving the next day! Soooo very tired of this BS at the all inclusives. It's coming to the point where it's not even worth it to do the all-inclusive anymore. So very ridiculous, I swear. Something so easy has to be so difficult for them. Anyway, I wouldn't stay here again because we were not able to enjoy the pool at all, nor the beach because of the roughness of the water. Almost constantly there is a volleyball game going on in the pool and there's no room for anything else unless you want to get hit in the head by the ball! But the music around the pool was good most of the time.
Amazing
47 reviews
9.5/10
Price from
SAR 433
per night
Hotel near Zona Hotelera,Tulum 50% of visitors choose this area
AAnonymous User 2023.05.06
You can have an eco stay. There is no pot, refrigerator, TV. The outlet is only １ in the room, and the electric capacity is low, so you can't use it even if you bring a dryer, and you can only use it for charging your smartphone or tablet.
The location by the sea is good, but there is a club in front and it is noisy until midnight every day depending on the room. If you close the window, you won't hear it a little, but there is no air conditioner in the room, so if you don't open the window, it's hot and you can't sleep.
So it may not be suitable for those who want to relax quietly.
Very Good
101 reviews
8.7/10
Price from
SAR 281
per night
Hotel near Zona Hotelera,Cancun 69% of visitors choose this area
HHmong 2023.10.11
Great place to stay with included breakfast. We were canceled from our hotel last minute, and this was a great deal and much better than the one we had booked. Really enjoyed the stay and the view from the balcony. Clean and comfortable.
Very Good
40 reviews
8.8/10
Price from
SAR 334
per night
Hotel near Zona Hotelera,Cancun 69% of visitors choose this area
MMike Taiwan 2025.01.12
Today's collapsed hotel is close to the lagoon. It is necessary to pay attention to the presence of crocodiles. Although it is a little far from the urban area of Cancun, the scenery is beautiful. The opposite bank is the Kenkun Eye Ferris wheel. It takes 15 minutes to walk to the beach.
Very Good
107 reviews
8.9/10
Price from
SAR 242
per night
Hotel near Zona Hotelera,Tulum 50% of visitors choose this area
GGuest User 2025.06.27
Very comfortable and beautiful
Very Good
78 reviews
8.9/10
Price from
SAR 283
per night
Hotels in Quintana Roo
BB 2023.11.25
I made a reservation because it was close to Cancun Airport and there was an airport drop bus service. The facilities are clean. Since it is a Marriott affiliated hotel, the standard is maintained to a certain degree. I made a room-only reservation and was able to eat breakfast for free. However, the window cannot be opened.
It was a little frustrating, and I was disappointed that the housekeeping service was not good at English.
Very Good
123 reviews
8.6/10
Price from
SAR 259
per night
Hotels in Quintana Roo
With a stay at Casa Aakal Lagoon Front in Bacalar, you'll be on the beach, within a 5-minute drive of Lake Bacalar and Cenote Negro. This beach hotel is 0.8 mi (1.3 km) from Municipal Spa of Bacalar and 0.8 mi (1.4 km) from Cenote Esmeralda.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
A complimentary continental breakfast is served daily from 8:00 AM to 11:00 AM.
Make yourself at home in one of the 14 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Very Good
100 reviews
8.4/10
Price from
SAR 353
per night
Hotel near Downtown Cancun,Cancun 24.1% of visitors choose this area
AAnonymous User 2023.12.23
The location is good and convenient for traveling. It is a fast hotel with good value for money. The breakfast is OK. The room is relatively simple. It is suitable for people who are new to the city and want to see the downtown area or people who want to join a group trip. There is a local travel agency store next door, which is very convenient. It is close to ADO The station is relatively close, and there are several restaurants nearby that are OK
Very Good
119 reviews
8.5/10
Price from
SAR 212
per night
Hotels in Quintana Roo
KKeith Neal 2021.11.15
Center of town. Easy access. Staff very courteous. Rooms and service excellent.
Very Good
108 reviews
8.6/10
Price from
SAR 213
per night
Recent Reviews for Quintana Roo Hotels
See all
8.1/10
Very Good
VVerified MemberThe strength of this hotel is the great built-in spa within the hotel property!
Stay here if you want to enjoy a beautiful spa experience only steps away from your hotel room.
Don’t stay here is you expect to be close to downtown. It’s at least a twenty minute walk to downtown, including if you just need a quick drink from a convenience store, and having to take a taxi each time quickly adds up! Don’t even think about walking to and from the hotel after sunset as the mosquitoes will eat you very quickly (you won’t even make it half way). Hence, I sort of wished I picked any hotel closer to downtown as I believe their premium is worth it just on this fact alone.
Don’t stay here if you want variety with the included breakfast. The complimentary breakfast will have you searching for the rooftop entrance across the street, climb the stairs to be presented three preset breakfast options; omelette or scrambled eggs with either cheese or ham or pancakes. Granted, a bit of fruits and yogurt is included along with the eggs, but it’s pretty basic. Though I’m not complaining when you get to have freshly prepared breakfast on the rooftop overlooking the Holbox white beach! Just don’t expect much nor to have a variety of options. But it will get the job done! Breakfast was 8:30-10:30am and we hung around past that to enjoy coffee on the rooftop WIFI.
Don’t stay here if you are expecting a good pool experience. The two small pools on the property aren’t running all the time so it doesn’t look appealing to get into.
Don’t stay here if you are expecting a view from your hotel room. You won’t see any bit of the ocean - just the hotels in front and behind this hotel.
We upgraded from the Double Room to the King suite and really glad we did because we got a nice balcony and comfortable bed with plenty of different pillow options. We also looked into upgrading to the King suite with bathtub option but glad we didn’t opt for it as the bathtub didn’t look appealing and just took up all the living room space. We wish the rooms were a bit more spacious, with perhaps some living room furniture, otherwise you just get a basic bed with nightstands, TV with basic cable and basic bathroom. The water pressure was good and quickly warmed up. The room AC was great and didn’t need to be run long. The issue mainly was the poor insulating as we heard out downstairs neighbours and likely would have heard whoever was across from us if there was anyone. There was no safe or iron in the room unfortunately.
If beach clubs are your thing, there are three decent options very close by. We checked out “HAU” beach club directly across from this hotel. This beach club didn’t have a minimum, had a generous happy hour (4-7pm), but unfortunately we got diarrhea after their mojitos. Although they were delicious mojitos so it’s hard to regret it.
I primarily booked this place to get a great spa experience and they exceeded my expectations. Thus, based on this experience, this hotel deserves nothing less than five stars.
I also can’t forget to mention the hotel staff were incredibly helpful during our stay. Shoutout to all the concierges and especially including Mateo, Almira and Marianna in the reservations department!
Soho Boutique Holbox - Adults Only
Hotel near Lazaro Cardenas Municipality
Price per night from:SAR 200
6.8/10
GGuest UserThe accommodations at All Ritmo were exceptional! The desk staff was efficient, friendly, and answered all questions in detail. The dining staff - waiters and servers also were cordial and ensured that everything necessary for a fantastic experience was provided. The same with the pool bar staff.... very friendly and accommodating. The desk staff arranged transportation several times - it was on time and the drivers were cordial. I am recommending that my family and friends also choose All Ritmo when they travel to Cancun. My son and I thank the staff of All Ritmo for a wonderful holiday.
Earl
9.5/10
Amazing
GGuest UserEverything was amazing at this hotel except for a couple things. The service was wonderful. Enjoyed that part the most. The food was also very good. Especially enjoyed the gourmet Italian restaurant, Chianti. Service there is the bomb! The pool is small and overcrowded, however. Not much seating around the pool either. The beach was sufficiently stocked with plenty of palapas and chairs, which was nice. Didn't have a problem getting a space on the beach any time of day. The color of the water in this location is absolutely breathtaking, but the roughness of the beach is tremendous. Very difficult to enjoy the water at all. Next time I will have to find a place with calmer waters. Getting a reservation for the gourmet restaurants is daunting, as usual for Mexico. I can never understand why making dinner reservations is so difficult to do at these all inclusive hotels. It is really ridiculous. The day we arrived, the ”concierge” (but really the timeshare sales person) promised to make a reservation for us for a few nights later to eat at the Italian restaurant, and she told us to check with her the day before to confirm the reservation. So I did exactly as she said but I was told that they cannot see what reservations are made until the day of the reservation. So I had to check again the day of, and of course there was no reservation made for us. They were able to give us a reservation for that evening, however. Good thing because I would have really been upset had they not, especially since we were going to be leaving the next day! Soooo very tired of this BS at the all inclusives. It's coming to the point where it's not even worth it to do the all-inclusive anymore. So very ridiculous, I swear. Something so easy has to be so difficult for them. Anyway, I wouldn't stay here again because we were not able to enjoy the pool at all, nor the beach because of the roughness of the water. Almost constantly there is a volleyball game going on in the pool and there's no room for anything else unless you want to get hit in the head by the ball! But the music around the pool was good most of the time.
7.2/10
LLuci.LuxyThis was our 3rd time here ( because of the jacuzzi in the room) . Unfortunately it was also our last visit . We paid for the room with jacuzzi . The AC in the room was broken , we couldn’t turn it off and it was freezing cold in there . We asked them if they could turn it off . They sent someone to fix it . We waited in front of the room for some time . They turned it off but the freezing cold air was still flowing and they told us ITS LIKE THAT WE CANT TURN IT OFF .. uh okay? We asked for another room . We changed the rooms and we discovered that the jacuzzi was not working 😂 the jets power was like when you turn on a faucet . We couldn’t even feel it. The water level was going down quickly so we had to refill the jacuzzi couple of times in one evening. Next day we asked for fixing it or changing the rooms, they sent someone again to fix it . We waited some time in front of our room as we didn’t want to leave our stuff unattended (probably around 1 hour) they were still fixing it and we had enough so we went to the pool. They “fixed” it in couple of hours and guess what . It was the same 😂🤌 I took the manager to the room and showed her the “power” of the jets and she told me that it is working . I told her I see it’s working but it has no power and this is not jacuzzi , it’s a bathtub with faucets on . She said this is the best they could do . I told her I was on the hotel before and I know how the jacuzzi should work and this is not working and I would like another room with all amenities working . She told me there are no more rooms left in our category 😂 only the ona with the broken AC . … I thought there will be some effort from their site to resolve this or offer something .. some gesture as an apology… but nothing they left us in room with broken jacuzzi and I explained to them many times that I booked the room only because of the jacuzzi . Tgey said sorry and left the room . sooo very disappointed and never coming back . I loved the hotel the first 2 times but it’s going downhill. That’s why it has 3 stars on Google and booking and everywhere else . Don’t go there if you don’t want to loose your nerves.
8.0/10
Very Good
GGuest UserThe hotel is generally clean, the room is big, but the table is small. When booking the room, it showed a free beach club pass, and I also received a confirmation email from the hotel. But when I asked at the front desk how to use it, I was told that I had to stay for more than 2 consecutive nights. I only stayed for one night, so I couldn't use it. I waited in vain.
8.5/10
Very Good
RRayRefer to my previous review on Aloft Cancun Hotel Zone. That was the reason why I moved to this hotel in downtown Cancun
I was more than happy to be here. The hotel itself looked kitschy with some concrete human statues at the entrance. The pool was small (you can enjoy swimming at the beach though). But overall, the vibes was homey! My booking came with free breakfast.
The receptionist - Jessica - was very welcoming. She's competent speaking in English and would explain everything you need to know upon check in. She even gave me a printed map of what I can see and do around downtown Cancun. Room was ok, large room with a kitchenette and a proper sink. There's smart TV in the room with Netflix and YouTube.
Location wise, it's 5 minutes to Soriana Supermarket, and then cross the road (Avenida Tulum) from Soriana and you're at the ADO Bus Terminal to the airport. You can also take bus R1 on Avenida Tulum to the Hotel Zone.
There's a Poke shop next door and a burger (if you are sick of Mexican food). It's 15 mins walk to Mercado 23 (where the locals shop) and you can buy souvenirs way cheaper.
You can book Uber and you'd be picked up in front of the hotel.
I will definitely come back to this hotel when I visit Cancun in the future.
8.0/10
Very Good
VVillitaHotel nearby the airport around 10 min drive.
There’s a free shuttle to hotel, unfortunately the pick up from airport is very poorly organized and executed (I requested the hotel to notify me on the schedules and where should I take the shuttle but nobody reply) I found it by chance :/…
The check in took around 90 minutes (no kidding) but guess it was an extraordinary situation.. good if you must stay overnight for a transit or want to be near airport.
Breakfast not bad and room pretty basic.
7.7/10
Good
GGuest UserMy stay at Bsea Cancun Plaza Hotel was truly memorable. From the moment I arrived, the staff went above and beyond to ensure every aspect of my stay was comfortable and enjoyable. Their warm and cordial efforts made the experience feel more than perfect, and their prompt and efficient customer support was commendable.
The location of the hotel is simply breathtaking – being right next to the beach made it a dream destination for relaxation and enjoying Cancun's natural beauty. The proximity to the ocean, combined with the serene surroundings, deserves a perfect 10/10 for location.
The staff was exceptional, earning a well-deserved 10/10 for their friendliness and dedication. The ambiance of the hotel was serene and inviting, making it an ideal getaway, which I would rate 9/10. While the restaurant could improve slightly, I would still give it a commendable 8/10 for its offerings.
Overall, considering the outstanding beachfront location, the exceptional staff, and the peaceful ambiance, my experience was nothing short of delightful. I would confidently rate my stay a 9.5/10 and highly recommend this hotel to anyone looking for a relaxing and enjoyable stay in Cancun!
7.3/10
MMelissaPros
Location. Rooms, hotel grounds
The location is about 5-10 min walk to the main area of downtown with all the shops and markets.
The property was very well Kept and clean. My room was spacious, the bed was very comfortable. The pool was a nice bonus after exploring all day.
The property has a front gate so it made the hotel feel very secure and safe at all hours.
Overall no issues with the hotel itself.
Cons
Communication and checkin
I waited outside the gate for 40 minutes to check in because no one was at the front desk. I tried to call with no answer and ctrip also tried calling with no answer. When I finally saw got checked in the man on the phone said I absolutely did not wait that long and he has just talked me to (he did not). There was no apology for the wait or anything and it came off like that fact that I waited so long was a lie (I do have my conversation with the ctrip agent where we talked about both of us not being able to get ahold of the hotel).
I had also asked them if they could help me order a taxi for 4am. The man responded and when I asked to confirm price he didn’t respond for 4 days at which point I had already checked out and left.
7.6/10
Good
GGuest UserWe stayed in the hotel for 3 nights only as a family of 2+2. Hotel contacted us in advance asking if we want sofa bed, it was very nice and in fact very handy to have as kids didn't fancy the bunk bed.
The location is very good, the hotel is just by the beach. The sea was lovely but the beach was full of seaweed. Whole area was like this so not just the hotel issue. Hotel's pool was really nice. The hotel is just by the promenade full of souvenir stalls and bars/restaurants. I highly recommend pizzas at Ronny's.
Apartment was nice and clean, we had a few bottles of fresh water left every day by the cleaning staff. There is aircon in each room working well. The kitchen is very basic, it lacked toaster and was short of cutlery, it would be nice to have a few more spoons. No hair dryers in the bathroom. We had a small balcony but sadly couldn't use it. It faced back of the hotel where someone was constantly burning trash. Not the fault of the hotel, just the general issue with rubbish being burned everywhere in Mexico.
The breakfast was 199 mexican pesos and there is a selection of 4/5 choices.
This is a really nice hotel for family stay with a medium size budget
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Property Information for Tourists
| Total Properties | 1046 |
|---|---|
| Number of Reviews | 31,472 |
| Highest Price | SAR 3,762 |
| Lowest Price | SAR 95 |
| Average Price (Weekends) | SAR 687 |
| Average Price (Weekdays) | SAR 671 |
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