3-Star Hotels in Quintana Roo, Mexico

All perfect, from room to service we felt immediately in a comfortable place. All super clean and comfortable. The only sin is that so many ants in the common area, which is beautiful, so take a repellent to ants and you will see that you love your stay.

A woman travels alone and finds a good location and finds it !!! The room was white and clean and tidy. It was better to have a slide door between the living room and the bed room and between the bed and the closet. There was a separate guest toilet so that couples and two friends could travel comfortably when sharing a room. Even the shampoo and body wash scents were luxurious herbs. The kitchen is fully equipped with cooking utensils, washing machine, dryer and dishwasher. I just need to buy all the detergents !!! The jacuzzi was even better in the open air and I was very reluctant to go to the beach because I was traveling alone. Breakfast was eaten at the cafe in the building, but the amount was small but the service was clean and the working people were good. It was uncomfortable that there was no iron board !!! I booked one day first and liked it and extended it one more day. It was a little expensive compared to other places, but I want to use it again!

I found this apartment in good location near to a big mall and bus center which goes to deferent cities from Cancun and the cleaners were very friendly and the manager is also a very good person, the only problem in this season mosquitoes which bites us and not feel comfortable. The AC was working well and small swinging pool water is changing regularly 👌 . Finly found it very good 👍 .

Unfortunately this time the room was not clean, the bed had stains and hair, they moved me to another room and once again when I checked the bed it was dirty with sheets with hair on it, finally they changed me to a third room and if you can guess more hair on the sheets in the room bed, all supervised by hotel staff, in the end the manager on reception duty came himself with a room lady to change the sheets and bedding in the first room he had, if you stay here check your bed carefully because 3 Rooms with dirty sheets leave much to be desired.

My experience was not very positive, mainly because of the staff at the reception desk, They charged me twice for my stay even though I showed them that I already paid online, they insisted that I pay again, before accessing the room and still didn’t receive the refund for that second paiement The room itself is really beautiful , clean and confortable ! They charged us for using some amenities, even though it was in open access and no notice indicated that this was a paying service, The breakfast is underwhelming to say the least, The place is close to the parks of Xplore and Xcaret you can either choose to go by walking (30 min) or take a taxi that will cost you 20 dollars for 7 min But it’s pretty far from the city Center of Playa del Carmen, you will need to take a taxi, it will cost at least 20 dollars, or you could walk for 40 min This hotel has a very high potentiel, if the reception desk staff would be friendlier, and more helpful, and if they could make a small improvement on the breakfast

The hotel is similar to a three star hotel but is very economical for the prices it offers. Best part was the morning breakfast buffet. They have a cook who carefully prepares omeletes and quesadillas, definitely recommend the chicken chipotle quesadillas. Buffet may not be included so you may want to double check to be sure. The living quarters were basic as well. You will have a security box, closet, small tv. They commonly clean every morning, if you don't want it to be clean you can place the do not disturb packard. Everything in the room is white, you will have a decent view of the buildings around, but the view is relaxing. Btw, it's advised to secure your belongings if you have a suitcase, this logic would apply any hotel you go to, better safe then sorry. Staff were very nice, everyone within the buffet mostly speak perfect english, but the cleaning ladies were not able to. Just something to be aware of. *** If you love starbucks, they have one at the entrance. They can't make a Barbie Frappuccino but they have most drinks similar to the aiports. I did not go to the pool of gym due to frequent travel to Xcaret. This is a hotel morentowards those who do travel versus the cost of an all inclusive. Overall, this hotel is budget friendly and the concierge/staff were very kind. Defintely worth the considering. FYI, you want to run the water for a little to get it hot. Its more between hot and warm, they could update the shower heads. Bht they give you plenty of towels they have a blowdryer aswell. Also, outlets may be an issue in the single rooms, the family rooms are well equiped. Close to the airport aswell, the drive is around 10 minutes.

The hotel was very comfortable and the staff were very friendly. Our room was clean, the hotel is located just a short distance from the center and the beaches. Very beautiful experience in this hotel!

Today's collapsed hotel is close to the lagoon. It is necessary to pay attention to the presence of crocodiles. Although it is a little far from the urban area of Cancun, the scenery is beautiful. The opposite bank is the Kenkun Eye Ferris wheel. It takes 15 minutes to walk to the beach.