Featured facilities: Pool, Kids' club, Airport pick-up service
Very Good
96 reviews
8.7/10
1 night
From RUB 1,793
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Recent Reviews for North Sumatra Hotels
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8.6/10
Very Good
AAnonymous UserVery nice hotel. Rooftop pool with superb view of the Medan City. In a nice area with plenty of popular restaurants in walking distance. Breakfast have a good variety of local dishes to try. Just the waiting time for checkin and checkout is a little bit long. But undoubtedly will stay here again.
AAnonymous UserA dated, but generally nice hotel.
Unfortunately, the cleanliness leaves something to be desired, and details and amenities are lacking.
However, the accommodation, with its beautiful view, is perfect for Instagram posts.
The location is quiet and quite remote.
The service is very friendly and attentive, although communication in English was a bit sluggish at times.
Overall, a good stay, but the price is too high.
TTrip.com local guidesThe service from the staff was very decent. But the room was severely lacking. The bed was sunken in …. There was an odor in the hallway. The air conditioning made a lot of noise. Non smoking rooms are indeed available but many guests flout the rules and if you’re unlucky like I was assigned a room next to a very heavy smoker the smoke from his room was entering mine through the gaps in the partition door.
ЕЕвгенийRoom with a window, with normal Wi-Fi. There is a large work desk, a large bed. The only thing missing is a refrigerator. This is one of the best hotels in the city, so we can safely recommend it for check-in.
Hearty breakfasts, a restaurant downstairs where you can eat throughout the day for not the highest prices. Good location next to a large shopping center, supermarket and night food outlets.
GGuest UserYou know, the service at this place really doesn't live up to the facilities. Everything, from the hardware to the breakfast, is excellent. However, if you arrive late, you lose the option to choose between a single or double bed, and there's no prior notification about this. Even asking for an extra blanket takes forever. The Trip.com customer service was also unhelpful, just beating around the bush without resolving anything.
BBaofengxueNot bad, pretty decent value for money. Breakfast was okay, but the hotel's surroundings aren't very convenient. Medan itself also feels quite chaotic.
AAnderson4506The hotel is old, things are run down there’s free Wi-Fi, but I never see it working breakfast. Caters only locals almost nothing available for Westerners overall it’s not a bad stay, but for my next trip, this would not be my first choice. If I have to I will stay again. Also, there are cheaper options about the same quality. The hotel stuff is nice though helpful
GGuest UserThe bed in the room wasn't level with the floor, so we had to prop it up with notepads. There was also a hole in the door that insects could get in through.
LLynn99I recently stayed at the Samosir Cottage on Samosir Island from November 29 to December 1, 2024.
The room was spacious, a significant plus. However, the toilet area required attention, with ants present, as mentioned in previous reviews. While this was acceptable for me, it's an area for improvement.
What truly impressed me was the exceptional service from the receptionist. They clearly explained options and kindly upgraded us to a bigger room. Their helpfulness and professionalism made a significant difference in our stay.
We booked two deluxe rooms, but the first room had a smoke smell, prompting us to request a change or upgrade.
Overall, while there's room for improvement in bathroom maintenance and mattress covers, the Samosir Cottage's spacious rooms and excellent service make it a solid choice for those visiting Samosir Island.
Rating: 3/5 stars
Recommended for: Spacious rooms, excellent service
Areas for improvement: Bathroom maintenance, mattress covers”
GGuest UserChecked in with tons of ants on the floor and just beside beds. Request to change to another room straight but was told no more same grade room available. Cleaner come and clean the floor and we have to use back the same room. No cupboard and only 2 hangers for a 5 person room. We dont even have place to hang our clothes and towels. Price is much moreexpensive compared to the surrounding hotel too.