Hotel near City Centre,Liverpool73.3% of visitors choose this area
GGuest User2026.03.15
I liked it. A few niggles but for the price I paid I was happy
I did change rooms as the first was like a sauna and had no WiFi but the second room was great .
Good shower , very comfortable bed , clean, tidy and quiet and centrally located . The guy on reception was happy for me to change rooms
I'd recommend for sure. It's a lovely old building and feels a bit special
8/10
Hotel near City Centre,Liverpool73.3% of visitors choose this area
SScrapEdoArt2026.02.18
Good location, lovely staff, very accommodating. Comfortable bed in a nicely decorated room.
The only issue we have is that the cleaning products are highly scented and both me and my husband are sensitive to anything perfumed. So on the morning we were bunged up and with the windows not opening made it even worse. This is the first time we have noticed the highly scented chemicals and we have stayed in many hotels. I thought it would be best to be honest because there are people who have allergies that could stop them from staying at your hotels.
Views from hotel corridor window showing how close you are to focal points of interest.
Hotel near City Centre,Liverpool73.3% of visitors choose this area
GGuest User2025.12.05
This was my third time staying in this hotel. TV Remote control was missing (quickly sorted) shower gel container was empty (fortunately I had some left over from a previous trave) and heating was broken (thank god I always pack a 2.5tog duvet with me) and it was FREEZING during the night but do you know what? I would still return again and again. Location is unmatched, cosy bedside lighting is ace and service is always awesome
Simple but lovely hotel. Right in the centre of all the local amenities. Loads of parking available right outside the front of the hotel. Get yourself in the coaster opposite the hotel live singers and cheap drinks in the daytime.
Hotel near City Centre,Liverpool73.3% of visitors choose this area
MMomo1012025.11.04
It’s a nice hotel … an old building and once was ymca building by the sign at the roof of its building.
Small room, kind a very small if being a large suitcases 🤭
Still on the renovation by the time I got there … so the room still smells like paint … but overall it’s nice enough
Hotel near City Centre,Liverpool73.3% of visitors choose this area
RRyanYC2026.02.17
This hotel is located near the train station. They are very inflexible with check-in times; I wasn't even allowed to check in a little early. The cleanliness was okay, no obvious issues. However, the facilities are quite old, especially the mattress, which was a cheap spring mattress and very uncomfortable to sleep on. They didn't even have a power adapter when I asked the front desk. Compared to services at Atour and Hilton hotels I later stayed at in China, Liner falls far short. Out of 100, I'd only give it a 60.
The guy at reception was very attentive, the application was the one that wasn't very good because it didn't notify me that they had canceled the reservation. Despite that, the guy at reception was very kind and helped me.
Hotel near City Centre,Liverpool73.3% of visitors choose this area
GGuest User2026.02.03
I booked the cheapest plan, which was a double room, and since I was traveling alone, I had plenty of space. The front desk staff were all very kind and friendly. I stayed for two nights, and they even tidied up the room midway, so it was always clean. The breakfast buffet was also delicious, so it's a shame I couldn't have it on the second morning due to my flight schedule. I wish there had been slippers in the room.
Hotel near City Centre,Liverpool73.3% of visitors choose this area
GGuest User2026.01.13
Early check in was made available for us after contacting the hotel. Pillows/mattress in the room were extremely firm which wasn’t great but location and value for money was there from what we had paid.
Hotel near City Centre,Liverpool73.3% of visitors choose this area
11067Ciaran2025.07.08
I have to be honest, the room I was in was about the size of a prison cell! Not that I've been in one before!! 🤣🤣 However, it was clean and had everything you needed for an overnight stay. I'm sure there's bigger ones available.
The bathroom was like a modular room. It was a little worn in places, just water marks and damage, but again, all you need for a night! The staff were very friendly and helpful. The location is very good but there was a bit of noise from the street for a while, which you have to expect being so close to so many bars etc, but it wasn't bad! Based on the price and everything else, it's a really well priced option and one I'll definitely be checking out again!
Good
118 reviews
7.8/10
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8.1/10
Very Good
SSqrz_96Great stay at the Knowsley. The staff were friendly and there is parking which is a bonus. The rooms were generally clean but the dining area could have been cleaner - some crockery needed re-cleaning. The fire alarm went off mid way through the night but was quickly dealt with. The breakfast was OK - a good selection of food but the ingredients were of low quality and quite greasy. I'd stay here again however but would go elsewhere for breakfast.
GGuest UserI liked it. A few niggles but for the price I paid I was happy
I did change rooms as the first was like a sauna and had no WiFi but the second room was great .
Good shower , very comfortable bed , clean, tidy and quiet and centrally located . The guy on reception was happy for me to change rooms
I'd recommend for sure. It's a lovely old building and feels a bit special
8/10
GGuest UserI booked the cheapest plan, which was a double room, and since I was traveling alone, I had plenty of space. The front desk staff were all very kind and friendly. I stayed for two nights, and they even tidied up the room midway, so it was always clean. The breakfast buffet was also delicious, so it's a shame I couldn't have it on the second morning due to my flight schedule. I wish there had been slippers in the room.
MMomo101It’s a nice hotel … an old building and once was ymca building by the sign at the roof of its building.
Small room, kind a very small if being a large suitcases 🤭
Still on the renovation by the time I got there … so the room still smells like paint … but overall it’s nice enough
GGuest UserWe stayed here the night before creamfeilds I will start with the good points .. Staff 10/10 so helpful and very good customer services skills.. cleanliness was top notch, the breakfast was plentiful, the mattress in the bed room was actually one of the most comfortable hotel mattresses I have stayed on and I was thinking we would get a lovely nights rest before our festival but on to the bad points. we had the worst nights sleep of our lives our room was facing the road. Now this road is busy throughout the whole of the night. It is non stop, you can hear every car, every lorry, every motor bike, every horn every engine zooming past all throughout the whole night ! We barely slept a wink !! We was shattered the next day. We told the staff the manager said to go through the app we booked on and we can get 20% back as they would of gave us a free breakfast for our trouble but we had already bought one . The manager and receptionist were so lovely. They do know this is an issue and have been trying to get something implemented from the company to resolve this issue as it’s not just us who have complained about this .. and unfortunately I would not stay here again until the issue is resolved and they got the triple glazing windows to reduce noise otherwise I would much rather book another hotel without the noise issues so I could get a good nights rest ..
JJanieLizNegative points from our stay
I travelled with my 11 year old grandson, I booked us a twin room, which we got. Unfortunately, the room was an adjoining room to a double and the ”activity” noises from the other room were so bad that we checked out at 11pm as I didn't want my grandson to have to experience that. It literally sounded like they were in the room with us. I would perhaps suggest that in the future you look at your guest list and unless adjoining rooms are with the same party, where children are in a twin, look to accommodate the couple in another part of the hotel where possible.
I was disappointed that we were expected to pay £5 each to use the pool as I have never stayed at an hotel where it is not included in the room price.
Positive
All the staff were really friendly and helped as much as they could. The night Duty Manager was especially helpful and empathetic to my room dilemma but was unable to find us an alternative twin room, only a double which was not appropriate for us.
We ate in the bar and the food was exceptional although a little pricey.
The location was good and the hotel was easy to find. Be careful when you leave as there are two speed bumps on the exit, and no matter how slow you are going, it feels and sounds like your cars insides are dropping out.
Rooms were spotless and beds very comfortable.
GGuest UserFrom the minute we arrived at the Hotel we were made welcome extremely helpful and friendly staff on reception. Very knowledgeable of the area and made our stay very enjoyable We will be returning later in the year !
GGuest UserWonderful helpful staff, a lovely apartment overlooking the water and next door to the M&S arena.
Chloe was outstanding in her job by being caring and helpful.
Will definitely stay again👍
RRyanYCThis hotel is located near the train station. They are very inflexible with check-in times; I wasn't even allowed to check in a little early. The cleanliness was okay, no obvious issues. However, the facilities are quite old, especially the mattress, which was a cheap spring mattress and very uncomfortable to sleep on. They didn't even have a power adapter when I asked the front desk. Compared to services at Atour and Hilton hotels I later stayed at in China, Liner falls far short. Out of 100, I'd only give it a 60.
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