Hotel near City Centre,Liverpool71.4% of visitors choose this area
Aaksuwal2025.10.31
Just a few minutes' walk from Liverpool train station. It's an older hotel with plenty of rooms, and it was pretty quiet at night. The room itself was quite spacious. It's super convenient for exploring the city center. We stayed one day in Liverpool mainly to catch a home game for the Liverpool team. The bus stop right across from the train station gets you to Anfield Stadium in less than half an hour. On the way back, the queue for the 917 bus was incredibly long, but thankfully the rain had started to let up.
Hotel near City Centre,Liverpool71.4% of visitors choose this area
SScrapEdoArt2026.02.18
Good location, lovely staff, very accommodating. Comfortable bed in a nicely decorated room.
The only issue we have is that the cleaning products are highly scented and both me and my husband are sensitive to anything perfumed. So on the morning we were bunged up and with the windows not opening made it even worse. This is the first time we have noticed the highly scented chemicals and we have stayed in many hotels. I thought it would be best to be honest because there are people who have allergies that could stop them from staying at your hotels.
Views from hotel corridor window showing how close you are to focal points of interest.
Hotel near City Centre,Liverpool71.4% of visitors choose this area
GGuest User2025.12.05
This was my third time staying in this hotel. TV Remote control was missing (quickly sorted) shower gel container was empty (fortunately I had some left over from a previous trave) and heating was broken (thank god I always pack a 2.5tog duvet with me) and it was FREEZING during the night but do you know what? I would still return again and again. Location is unmatched, cosy bedside lighting is ace and service is always awesome
Lovely hotel, staff are amazing, day and night staff, quiet, beds are comfy, would stay again definitely. Under different circumstances of course due to being stranded because of weather & trains!
But highly recommended hotel.
Hotel near City Centre,Liverpool71.4% of visitors choose this area
GGuest User2025.08.18
We booked Standard room and very nice. It was spacious, newly renovated and bathroom was large. The reception is inside a bar and had hard time to see from outside. Maybe can improve to add some direction from outside. Overall, room was good. I got about 99 euros for saturday night. Price might change depending on date.
Hotel near City Centre,Liverpool71.4% of visitors choose this area
GGuest User2025.12.07
Really nice hotel, the staff were very friendly and accommodating. We had a twin cabin room (no others available)basic but comfortable and very clean, warm, TV, complimentary tea and coffee. A phone for room service if required.
The breakfast was a buffet with everything you could possibly want to start you off for the day.
We had a meal in the restaurant Friday evening which was really lovely with again great staff.
Hotel is close to Liverpool lime street train station.
Though it didn't upset our stay there was a party Friday and Saturday night that was very loud and went on till 1am
It would have been nice to have been given this information.
The guy at reception was very attentive, the application was the one that wasn't very good because it didn't notify me that they had canceled the reservation. Despite that, the guy at reception was very kind and helped me.
Hotel near City Centre,Liverpool71.4% of visitors choose this area
GGuest User2026.02.03
I booked the cheapest plan, which was a double room, and since I was traveling alone, I had plenty of space. The front desk staff were all very kind and friendly. I stayed for two nights, and they even tidied up the room midway, so it was always clean. The breakfast buffet was also delicious, so it's a shame I couldn't have it on the second morning due to my flight schedule. I wish there had been slippers in the room.
Hotel near City Centre,Liverpool71.4% of visitors choose this area
GGuest User2026.01.13
Early check in was made available for us after contacting the hotel. Pillows/mattress in the room were extremely firm which wasn’t great but location and value for money was there from what we had paid.
Hotel near City Centre,Liverpool71.4% of visitors choose this area
11067Ciaran2025.07.08
I have to be honest, the room I was in was about the size of a prison cell! Not that I've been in one before!! 🤣🤣 However, it was clean and had everything you needed for an overnight stay. I'm sure there's bigger ones available.
The bathroom was like a modular room. It was a little worn in places, just water marks and damage, but again, all you need for a night! The staff were very friendly and helpful. The location is very good but there was a bit of noise from the street for a while, which you have to expect being so close to so many bars etc, but it wasn't bad! Based on the price and everything else, it's a really well priced option and one I'll definitely be checking out again!
Good
118 reviews
7.8/10
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8.1/10
Very Good
AAbishaOn arrival, the receptionist was pleasant. No issues directing me to my room. However, once in the room, when trying to open the window, the top handle broke off in my hand. The cold water for the sink was not working, so I had to use a shower for cold water. There were also stains in the pillow. The TV had no service, and although I informed the receptionist but nothing was done. I was advised that they would inform the manager.
Overall, for a night stay, it was ok, but I will not be staying here again.
AaksuwalJust a few minutes' walk from Liverpool train station. It's an older hotel with plenty of rooms, and it was pretty quiet at night. The room itself was quite spacious. It's super convenient for exploring the city center. We stayed one day in Liverpool mainly to catch a home game for the Liverpool team. The bus stop right across from the train station gets you to Anfield Stadium in less than half an hour. On the way back, the queue for the 917 bus was incredibly long, but thankfully the rain had started to let up.
GGuest UserI booked the cheapest plan, which was a double room, and since I was traveling alone, I had plenty of space. The front desk staff were all very kind and friendly. I stayed for two nights, and they even tidied up the room midway, so it was always clean. The breakfast buffet was also delicious, so it's a shame I couldn't have it on the second morning due to my flight schedule. I wish there had been slippers in the room.
GGuest UserWe booked Standard room and very nice. It was spacious, newly renovated and bathroom was large. The reception is inside a bar and had hard time to see from outside. Maybe can improve to add some direction from outside. Overall, room was good. I got about 99 euros for saturday night. Price might change depending on date.
GGuest UserWe stayed here the night before creamfeilds I will start with the good points .. Staff 10/10 so helpful and very good customer services skills.. cleanliness was top notch, the breakfast was plentiful, the mattress in the bed room was actually one of the most comfortable hotel mattresses I have stayed on and I was thinking we would get a lovely nights rest before our festival but on to the bad points. we had the worst nights sleep of our lives our room was facing the road. Now this road is busy throughout the whole of the night. It is non stop, you can hear every car, every lorry, every motor bike, every horn every engine zooming past all throughout the whole night ! We barely slept a wink !! We was shattered the next day. We told the staff the manager said to go through the app we booked on and we can get 20% back as they would of gave us a free breakfast for our trouble but we had already bought one . The manager and receptionist were so lovely. They do know this is an issue and have been trying to get something implemented from the company to resolve this issue as it’s not just us who have complained about this .. and unfortunately I would not stay here again until the issue is resolved and they got the triple glazing windows to reduce noise otherwise I would much rather book another hotel without the noise issues so I could get a good nights rest ..
JJanieLizNegative points from our stay
I travelled with my 11 year old grandson, I booked us a twin room, which we got. Unfortunately, the room was an adjoining room to a double and the ”activity” noises from the other room were so bad that we checked out at 11pm as I didn't want my grandson to have to experience that. It literally sounded like they were in the room with us. I would perhaps suggest that in the future you look at your guest list and unless adjoining rooms are with the same party, where children are in a twin, look to accommodate the couple in another part of the hotel where possible.
I was disappointed that we were expected to pay £5 each to use the pool as I have never stayed at an hotel where it is not included in the room price.
Positive
All the staff were really friendly and helped as much as they could. The night Duty Manager was especially helpful and empathetic to my room dilemma but was unable to find us an alternative twin room, only a double which was not appropriate for us.
We ate in the bar and the food was exceptional although a little pricey.
The location was good and the hotel was easy to find. Be careful when you leave as there are two speed bumps on the exit, and no matter how slow you are going, it feels and sounds like your cars insides are dropping out.
Rooms were spotless and beds very comfortable.
DDonna TuckwellGood - Front desk were polite and helpful and helped us restock on tea and toilet roll
Average - Room was OK, cleanish but a closer look the mattresses and other spots were very unclean. Outside windows haven't been cleaned in a while either.
Bad - The room design had a weird AI pic as wallpaper. No plug in bathtub so shower was only option. The bed was supposed to be king yet it was 2 small mattresses on a king size base. Very uncomfortable trying to sleep when they keep sliding apart. The room we were in (109) was directly above a pub and there's no sound proofing, you can hear Cheryl's bad karaoke version of gimme a man at 2am like you're there in the room with her.
Overall - We didn't pay much so not too fussed but the staff were great but the company needs to clean, repair and make vast improvements to the rooms like getting the right size mattress would be a start.
GGuest UserWonderful helpful staff, a lovely apartment overlooking the water and next door to the M&S arena.
Chloe was outstanding in her job by being caring and helpful.
Will definitely stay again👍
GGuest UserReally nice hotel, the staff were very friendly and accommodating. We had a twin cabin room (no others available)basic but comfortable and very clean, warm, TV, complimentary tea and coffee. A phone for room service if required.
The breakfast was a buffet with everything you could possibly want to start you off for the day.
We had a meal in the restaurant Friday evening which was really lovely with again great staff.
Hotel is close to Liverpool lime street train station.
Though it didn't upset our stay there was a party Friday and Saturday night that was very loud and went on till 1am
It would have been nice to have been given this information.
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