3-Star Hotels in Greater London, United Kingdom

The hotel location is very good; I can even walk back to the hotel from Regent Street. However, this hotel has no air conditioning, which I was aware of before checking in. I thought the British weather would be acceptable with the window open, so it wasn't a problem. But the biggest issue is that when I opened the window, the pub downstairs was very noisy. Closing the window made it stuffy and hot. In the end, I called the staff, but they couldn't do anything about the pub located at the hotel. (P.S. I stayed on the second floor and had requested a quiet room in advance.)

The location is not easy to get to and no signs was available. The room was clean but outdated deco. The bedside USB sockets does not work, we have to charge our phones at the desk. The handwashing liquid, shampoo and conditioner were fixed too high and inconvenient location. The shower water pressure was too low. The breakfast was the worse experience I ever had in a Hotel. Very limited types of food available and ran out so quickly as soon as many guests but little food. Only one staff on duty for topping up food and one staff to clean tables. There were not enough tables and seats available. It was complete and utter chaos. A guest accidentally spilled a cup of porridge into another customer but there were no napkins to clean it up. I never seen such chaos. I would not recommend this hotel and never go again.

Comfortable, safe, and well-located – a great stay in Croydon We stayed at the Holiday Inn Express Croydon during a recent trip to London, and it turned out to be a really solid choice. The location is quite convenient, a 10-minute walk from Croydon station and the area itself felt lively, with lots of food options and shops around. We were two female travellers and felt quite safe exploring the neighbourhood. The hotel itself was well-maintained. Our room was comfortable and quiet, with everything we needed for a short stay. The included breakfast was a nice bonus, there were several good options to choose from, and the staff in the dining area were particularly friendly and attentive, especially during the busy morning rush. Overall, it was a well-rounded experience: clean rooms, a decent breakfast, kind staff, and a location that made getting around pretty easy. Would definitely consider staying here again.

The hotel's location is excellent. Many parts of central London are just a ten-minute journey away, making it ideal for evening walks. The breakfast spread was also exceptionally generous. A bus stop is conveniently located just a minute's walk to the right after exiting the hotel, and Waterloo Underground and train station is only a five-minute walk further. This makes the overall transportation incredibly convenient.

On 15 September, I came to check in for our second room since we had booked two rooms: one family room and one twin bedroom. The family room was ready earlier, so we checked in around 11–12pm. At that time, the staff informed us that the second room would only be available for check-in at 3pm to avoid early check-in charges. We decided to check in later at night around 10–11pm for the other room. During the check-in process, I requested an extra blanket for the family room (Room 459), as it was just me and my brother staying there, and we couldn’t share a single blanket. The staff asked how many people were in the room and insisted that they couldn’t provide an extra blanket without checking with the supervisor. Even after checking, they still refused and mentioned that the family room should already come with an extra quilt on the sofa bed. I explained that there was no extra blanket or quilt in Room 459. The staff confirmed that there should be one, but when we returned to the room, there was none. I was very frustrated at this point. Later, when we went up to our twin room (Room 412), we discovered that this room actually had the extra blanket and quilt — even though this was the twin room, not the family room. This left us very confused. How could the staff not know which room types are equipped with extra blankets? It felt unprofessional and gave us the impression that they weren’t familiar with the room assignments.

2 stops from Stratford which is a major interchange. It's a better Interchange to the Elizabeth linel to the airport compared to others on the Central line. It's a basic hotel with just a clean bed. If that's your expectation, you are fine. No mini fridge, no bathroom amenities like toothbrush and shaver and no complimentary drinking water after the first check in. I asked and was told only 2 bottles regardless of length of stay. However, you can get hot water and tea in the reception area. Reception staff was great though.

Great location as usual. Is just 10 min walk from the new Elizabeth line which go directly to Heathrow Airport. Reception is great. Just that there is a small steps from main entrance to the reception where you need to pick up your own luggage. Other than that, there is lift access to your own floor. Room is slightly small with some mild mold odour. However, bed and pillow is good. I would come back again but maybe ask for another room next time.

The hotel boasts an excellent location, just a short distance from Hyde Park. There's a supermarket conveniently located right next door, making grocery shopping a breeze. The rooms are well-equipped with a kitchen and a full set of kitchenware, perfect for preparing your own meals. A significant bonus is the washing machine with a drying function, which was incredibly useful. Highly recommended!

Great budget choice convenient to airport, also buses to Kingston etc. Neat and clean with helpful courteous staff, it’s better than many more expensive outfits serving Heathrow. Tesco minimart nearby for any extra needs. Also a nice cafe bar area. Recommended!

Generally clean in the room and bathroom, but the kettle looked uncleaned, needed multiple washing and boiling of water. Corridor outside rooms have bits and pieces of litters throughout our 5-night stay. Super convenient location, 2 mins walk across the road from the well connected Paddington station. And it was quiet throughout the day and night even though he room was facing the road and the station. Long queue and slow manned check in process at 3pm+. Self check-in machines were supposedly functional, but kept showing error messages after keying in details. Only basic amenities, no toothbrushes set (commonly unavailable items in London hotels?), no mini fridge, no locked safe. The free wifi in the room is tragically slow, even basic browsing of webs were lagging at times. Need to pay extra for higher speed internet. Should provide min speed of 5-10mbps for free.