I had a fantastic stay at this hotel! The service was excellent, and the lobby manager was incredibly attentive. The breakfast was a highlight, with a wide variety of delicious options. Highly recommended!我在这家酒店的入住体验非常棒!服务非常出色,大堂经理也特别周到。早餐是一大亮点,种类丰富且美味。强烈推荐!
The hotel is fantastic overall, especially the front desk staff who were incredibly helpful. It's wonderfully quiet, with absolutely no noise or disturbances. They were also very accommodating, allowing us a generous late check-out on our departure day. We truly appreciate all the services provided.
The hotel has an excellent location, close to almost all amenities, entertainment, markets, and the train station (a 5-minute walk). Ms. Nasreen was also very quick and helpful with the booking and sent the confirmation promptly. Many thanks to Ms. Taghreed for her warm welcome, efficient check-in and check-out procedures, and excellent guest service.
Are you praising the service or facilities of a hotel? It's really nice to hear your positive comments about the hotel. The hotel's excellent service, comfortable accommodation, delicious food, convenient location, etc. can be impressive. If you would like to share more information about this hotel, I would be happy to help you spread this praise or provide relevant information about hotel reservations and travel advice.
I booked an apartment with 3 bedrooms i was surprised there was a maid room which was not mentioned. In general the apartment is very big and clean and nice in my room AC had an issue they fixed it but still it was not cooling enough . Location is near to hospital you can hear al ambulance all day and night which might be very noisy some times. Middle of traffic always difficult to reach anywhere easily. The apartment is in good condition although bathroom need renew but there is no issues with it. The stuff specifically Mr. Mohamed Khayat is a so helpful and has enough info about event in Riyadh
The location is quite convenient, but the navigation is not easy to locate. I couldn't find the location for the first time with Uber and went to the wrong place. Remember to confirm the navigation. The facilities are relatively old, but they are complete. The breakfast is not very delicious
Dear All,
About my experience in this hotel, We arrived before the check-in time the employee was helpful and understanding and allowed us for early check-in with a clean room, good smell and excellent temperature that allowed us to rest. Moreover, the room can be dark no lights in.. to help us sleep and rest also. Exactly what we needed the hotel was quite also. Finally we liked it and we will come again.
The service is appreciated and thanks for the support and opportunity’s booking this hotel.
Best Regards
The style is very unique, comfortable and cozy. I had a dreamless night, it was great
Amazing
51 reviews
9.5/10
Price from
SAR 634
per night
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8.8/10
Very Good
GGuest UserThe hotel is comfortable, the breakfast is rich, the surrounding environment is quiet, not far from the city, the hotel staff is warm and polite, and the stay feels good. Like this simple hotel
GGuest UserIt was a wonderful stay. I loved the hotel and will continue to visit it whenever I can. I look forward to returning again.
It was a wonderful stay. I loved the hotel and will continue to visit it whenever I can. I look forward to returning again.
It was a wonderful stay. I loved the hotel and will continue to visit it whenever I can. I look forward to returning again.
It was a wonderful stay. I loved the hotel and will continue to visit it whenever I can. I look forward to returning again.
It was a wonderful stay. I loved the hotel and will continue to visit it whenever I can. I look forward to returning again.
It was a wonderful stay. I loved the hotel and will continue to visit it whenever I can. I look forward to returning again.
MMika-hainingThe hotel is located near the National Library, with many restaurants nearby and a computer mall next door. The room is clean and tidy, and the bathroom is quite large. Breakfast is on the first floor from 6:30 to 10 am, mainly Western and Arabic food, which is quite rich. Occasionally, fried noodles and fried rice noodles are provided.
There is a Costa coffee shop in the lobby on the G floor, where you can drink coffee and chat when you have nothing to do.
GGuest UserNot a first time stay in this hotel. Previous stay was good. But the last stay was horrible. The hotel is under maintenance and there is no any information about it when you book the hotel. I came for check in at 10pm and receptionist informed me that it might be noise up to midnight due to maintenance. Why they don’t inform when you book the hotel. Guests should know this «peculiarity» before arrival in advance, not after.
I can accept that it might need to do maintenance. But why at night?! they were using heavy equipment for hummer drilling, hummering etc. even after complain to receptionist they continuously were hummering up to 12:30 am. It was horrible.
I supposed to take a rest after 6 hours driving, but due to this noise I could even sleep after midnight…
I’m fully disappointed with service and care of guest..
Even now after 2 days of my stay there is no any notification that the hotel is under maintenance. It is not fair for guest who is searching for rest..
And one more additional info. Next to the hotel building the new building civil works is ongoing and they also work with heavy duty equipment till midnight.
If you search the place for rest better to look for the alternative one.
GGuest UserCheck-In/Check-Out:
The check-in and check-out process was very fast, making it a hassle-free experience.
Room:
The room was nice and big, providing plenty of space. The bed was comfortable, ensuring a good night's sleep. The bathroom was nice, though it was a bit inconvenient that a toothbrush was prepared for only one person. Additionally, the room card stopped functioning after one night, requiring a trip to the reception to fix it.
Room Service Food:
The room service food was quite good. The grilled chicken was delicious, but the chicken biryani was just nice, nothing extraordinary.
Breakfast:
Breakfast was excellent! A special mention to Nour, who was very helpful, polite, and friendly. The service provided by Nour was top-notch.
Spa:
The spa is available only for males. We had to go to another place for a female spa, which was inconvenient.
Getting Around:
Getting around was very easy using Uber, making transportation convenient and stress-free.
Overall Experience:
A very satisfying stay with excellent service and comfortable accommodations. Would recommend for a pleasant stay, though the spa facilities could be more inclusive, and the room card issue needs to be addressed.
GGuest UserThe hotel is ok to rest. But the service need to be improved. 3 times asked to change the coffee machine because it was broken. But no action was taken. Another time when I stayed in this hotel coffee machine didn’t work either
GGuest UserI recently stayed at Novotel Riyadh Sahafa to celebrate my 10th wedding anniversary, and I must say, it was an unforgettable experience! From the moment we arrived, the staff was incredibly welcoming and attentive.
A special thanks to Arwa Albousy, the Front Office Supervisor, who went above and beyond to ensure our stay was perfect. She arranged for a lovely room upgrade and even surprised us with a delicious cake in our room, which made our celebration even more special.
The hotel itself is well-maintained, with comfortable rooms and excellent amenities. The late check-out option allowed us to enjoy our time without feeling rushed, which I truly appreciated.
I highly recommend Novotel Riyadh Sahafa to anyone looking for a pleasant stay in Riyadh. Thank you to the entire team for making our anniversary memorable!
GGuest UserI went there on business and they were kind of enought to let me check in early and provide other services. Great place to stay for a business trip.
BBIN HAOODAHI stayed for two nights at Nova Rotana Hotel in Riyadh, and overall, it was an excellent experience.
The King room was clean and comfortable. Reception staff were very professional and fast, and they kindly gave us the room earlier than the official check-in time.
The location is outstanding — in the quiet and convenient Al Olaya area.
Services like cleanliness, internet, and hospitality were excellent. Breakfast was good and standard.
A couple of minor notes: the A/C was a bit loud even at the lowest fan setting, and the gym/spa/pool hours for women were limited (morning 8–10 AM, and evening 8–10 PM). A bit more flexibility would be appreciated.
Overall, I highly recommend the hotel for its great value and prime location.
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