4-Star Hotels in Al Madinah Province, Saudi Arabia

My stay at Al Manakha Rotana Madinah (Aug 19-22) was below expectations. The room shown on the website does not match reality at all. I specifically booked a Partial Haram View room as advertised, but I was placed in a room with no view whatsoever. This is misleading. The price per night is too high compared to the actual quality and service provided. There are many other hotels in Madinah at the same price range with much better quality, facilities, and service. I do not recommend staying here at all. Very disappointing experience.

The Pros: Unmatched Location & Heartwarming Service Dream Location for Female Pilgrims: The absolute biggest selling point. It is less than a 3 to 4-minute walk to the women’s prayer area, with Gates 329 and 330 being the absolute closest. Convenient Amenities Nearby: The Nusuk Center is right next door, and there is a children’s nursery within a 10-minute walk, making it incredibly convenient for families. Outstanding Housekeeping & Concierge: The service from the ground staff is exceptional. The Bangladeshi staff members are incredibly kind, sweet, and genuinely wonderful people who elevate the stay. Great Breakfast Experience: The breakfast team does a fantastic job. The live omelet station and the pancake/waffle station are definitive highlights. Abundant Dining Options: You are completely spoiled for choice. The hotel is literally opposite Hardee's, KFC, and Karak Express. Al Tazaj is nearby, alongside great cafes like Brew 92 for high-quality coffee. The Cons: Dated Infrastructure & Front Desk Friction Aging & Faulty Bathrooms: While the hotel looks grand from the outside, the interior infrastructure is noticeably old. Even after changing rooms twice, the bathrooms had major design and maintenance issues: Severe water leakage across the entire floor every time you shower (whether in a bathtub or regular shower setup), resulting in a constantly wet room. Cramped layout where the commode is practically at the brink of the bathroom door, leaving almost no space. Visible mold in the toilets. Unhelpful Reception Staff: The front desk team lacks friendliness and clear communication. Late Check-Out Hassles: Despite booking a guaranteed 6:00 PM late check-out via Trip.com, the hotel refused to fully honor it. It required tedious coordination with 3-4 different staff members just to get a slight extension past the standard 12:00 PM slot. Final Thoughts While Millennium hotels are generally convenient for airport access, the internal wear-and-tear here is tough to ignore. It remains a solid option solely for its proximity to the Holy Mosque, but at this premium price point, you can likely find newer, better-maintained properties in Madinah.

A lovely stay, right next to Masjid Nabawi. Very clean hotel, a modern room (we had the triple room with haram view). Shout out to Mohammed Farhan who made the omelettes / eggs / pancakes at breakfast buffet - wonderful member of staff, always smiling and serving guests with excellent mannerism & a smile. Would stay here again, we really enjoyed our stay. Thankyou 😊

The location is good, close to Elephant Rock and also near Winter Park, which is a tour pick-up point. However, getting from the room to the reception, pool, restaurant, spa, and fitness center requires a bit of a walk. Golf carts are available but often take a while to arrive. The shower was broken but was promptly fixed. Breakfast was delicious.

Unfortunately the early check in was not possible, but trip team was following up to ensure i get a room a soon as is ready. Overall stay was good, food is reasonable and amenities. The view of Haram was great. Good location and stay suited for family.

I loved the wonderful reception and easy check-in. The front desk staff were incredibly attentive to guests. The hotel is close to the Haram, beautiful, excellent, and luxurious. Saudi coffee awaits you as a hospitality gesture, along with a lovely lobby and clean, fragrant facilities. Upon check-out, the reception team showed wonderful care, even granting me an extra two hours. They made sure I lacked nothing and inquired about every service provided to the guest, which was excellent. I will definitely repeat my visit to this hotel.

Check in was flawless, we were greeted with drinks and checked in with our luggage making its way to our room very swiftly. We were given a fruit bowl which we weren’t expecting and the room for four beds was large, clean and spacious. We had a wonderful view of the main road. Staff were professional and friendly. Any housekeeping requirements were handled well. They left ample of mineral water bottles in the room for us as well. The breakfast had a large selection of food and drinks. The location is perfect for visiting Masjid e Nabawi and local retail shops, shopping centre and food outlets. I would definitely stay here again.

The place is beautiful and the reception staff are wonderful, but it lacks two things. Firstly, the air conditioning needs to be changed. It's a split unit, not central, and it's quite noisy in the room. Secondly, the smoke detector needs to be replaced. Its flashing light is very annoying when the lights are off, especially since it's directly above the bed, making it hard to sleep well – it's like someone is constantly flashing a light in your eyes. My final and most important observation concerns the buffet, specifically the person preparing breakfast items like fried eggs. His attitude is bad, and his demeanor is even worse. When I asked him to make me eggs, he ignored me and treated me as if the eggs were coming out of his own pocket. It took me asking him more than twice before he finally made them, and he did it very begrudgingly.

Overall the stay was comfy,and we felt satisfied with the service. Easy access to the Haram. In addition,they able to take the order at the last minute was kind. EXCEPT,they provide us the wrong food (plain bread instead of garlic bread) for room service dine-in.Other than that,recommended place to stay.

1. Clean rooms with mostly all common amenities available. Super housekeeping staff, and they also attend calls swiftly. 2. Breakfast was good but not impressive. Shoutout to Roman from breakfast service team for attending our endless requests with love. 3. Location is awesome, second row from Haram and ladies gate is only 1 minute away. 4. Only downside is that parking is charged for 75SR per day.