4-Star Hotels in Lisbon District, Portugal

Room size and amenities are excellent. There is some drainage smell in the bathroom during my stay but the water pressure and temperature offset that part. It's important to have a nice shower and hair wash in Lisbon summer after going out everyday. The little kitchen and dining table is absolutely value-added. Location is fair though you could still walk to the city centre in 25 mins if you don't want to pay for transport Lots of breakfast options in the surrounding. During my 4-night stay, we came across with fire alarm in the midnight at 3am ish. Everybody went down stairs to find out what happened. As everything is digitalised, no guest is able to speak to a real person staff to find out what happened as the fire alarm keeps ringing for over 20 mins. The emergency sign along the stairs is not clear enough. We didn't know we by-passed ground floor already so we kept going down until we reached the car park which is 2 floors down the ground floor, ie. Basement. We had to go up again inside the car park and found the exit to the ground floor. Imagine if a fire takes place and it gets lots of smoke around, it's could be life threatening in such a situation. Some of the residents retrieved the booking confirmation email and found the emergency contact which led us to contact the property via WhatsApp and saying someone will be on site to find out what happened and whether it's safe to re-enter the building again. We got automated email asking us not to enter the building until it's clear what happened In about 30 mins, a guy from the fire alarm company arrived and turned the alarm off. He explained one of the rooms triggered that alarm. But the guest staying in the room was with the main group on scene and said she was sleeping when the alarm rang! No cooking or smoking inside the room at all. That guy re-assured it's safe to re-enter the building so it was about 4am when we back to our room. We couldn't sleep again given adter running up and down. So this is how it goes. The hardware of the room is perfect but if you want real person support at the time when tou needed it most, I'm not sure if that's your choice.

I won’t recommend this apartment though it is only less than 10 mins walk from the Martim Moniz metro station and the city centre. The apartment is located at the back alley of some old buildings. There were a lot of homeless people and wanderers at both ends of the alleys. The most unacceptable thing was that the alley was stinky with the very bad smell of urine and garbage. Since the apartment is inside the alley that car cannot go inside, even we took Uber, we still need to walk 2-min from either end of the alley to the apartment. Unfortunately we were assigned with a room on the ground level of the 4-storey apartment. To be exact, the room was slightly below ground level, meaning that we could see the feet of the people walking on the street through the 2 windows of our room. It was also a bit noisy when people talked on the street, parked their bicycle right at the windows of our room. Obviously we couldn’t open our windows or curtains, meaning that it was like staying in a room without windows. We have asked for a change of room. Since we were staying there for 7 nights, we also didn’t mind to change for only a few nights in the middle of the stay, however we were not provided with any option to change our room even though we booked this apartment 4 MONTHS ago (not the last minute customers). Besides, the sound proofing of the apartment was bad. We could hear everyone talking outside. Since it’s the ground floor unit, there were more people passing by and going up to different floors and in and out the building, all sounds were quite annoying especially during the late night. Among the 7 nights, there were also 2 nights having some sorts of alarm in the mid nights for over 30 minutes. All these issues were very disturbing too. Adding to it, the bed and pillows of the apartment were too hard and not comfortable to us. We didn’t have any good sleep unfortunately. Nevertheless the interior of the apartment was fine, spacious and clean. Decoration was modern, daily house-keeping was also fine. There were aircon, washer and dryer, a basic coffee filter machines but not Nespresso coffee machine.

I had a wonderful stay a Lumen. The room was very nice, clean, and well-maintained, and the bed was extremely comfortable. One of the highlights is the hotel’s daily light show celebrating the culture and history of Lisbon. It was a truly amazing experience and added a unique touch that made the hotel stand out from others. The location was also very convenient, with easy access to the metro, making it simple to get around and visit the city’s main attractions.

The hotel is very easy to find, and it's located in an old building with European characteristics. The room even has a washing machine and dryer, which is very convenient and you can easily buy some groceries at the supermarket and cook them yourself. It's very enjoyable, and the surrounding area is full of beautiful scenery!

Our go-to hotel in Lisbon. It's well-located (near Campolide and Sete Rios), the front office staff are excellent, the restaurant is very pleasant, and the beds are super comfortable, both in the suites and standard rooms. This is where our son learned to walk in 2024, and where we'll always return whenever we're in Lisbon.

The room is spacious. Clean and has good amenities. It smelled bad inside the elevator all the time. The lobby isn't very present with dirty floors. Breakfast was average. The location was good for me, but a few metro stops away from the touristy spots. But it's a safe location w plenty of other hotel chains, office buildings and restaurants.

We were originally scheduled to fly home on the same morning as our son, but on different flights. Around 5 AM that day, we found out our son's flight was canceled, while ours was still on schedule, leaving us with very little time. Our son wanted to stay an extra day at this hotel to use their gym (we had stayed there for a night two days prior). In my haste to book, I accidentally put my husband's name instead of my son's as the guest. We quickly checked on it after our flight landed, and thankfully, our son successfully checked in. So grateful! 😊 The Uber ride from the hotel to the airport was only CAD$6.

Breakfast was great with a wide selection. The beds were good too. In the bathroom, there was only a shower in the bathtub… The spa area, including the sauna and steam bath, really needs an upgrade; both are extremely small and old. The rooftop pool could be used if it weren't so windy.

Location of hotel very convenient..few feet from Saldanha metro..on the red line Hotel..v modern and hi tech service Rooms v clean..except some may b vary using the modern washroom concept. Clean towels daily. Fresh breakfast spread was worth it. The reception staff was v friendly and assisted patiently with all details for our queries Will recommend..

Overall great stay. It was a comfortable experience in a spacious room compared to a typical hotel room. Only downside is that it is bit further away from the city center so bit additional travel was required, but for the price and comfort I did not mind it. Only thing I wish they had was washer/dryer.