Hotel near Zona Centro,Guadalajara41% of visitors choose this area
SShawanyierfeiyaomingcheng2024.11.16
The location is very good, next to a historical and cultural square. The soundproofing is very poor, and the front desk customer service is not good. Other guests checked in around 12 o'clock, but they didn't let me check in, and kept delaying my check-in until 4 o'clock in the afternoon. It's amazing that they didn't give me cookies! I suggest you don't stay at this hotel, the One Hotel next to it is better than this one
Hotel near Zona Expo,Guadalajara56.4% of visitors choose this area
MM.Ayo2023.10.01
Our 2nd time in the hotel in the past 2 yrs. This time we stayed for 1 night didn't sleep at all due to the street noise until 1 am. They gave us 4th floor where you could hear everything from the busy road. Last time we were in 23rd floor was great. The pillows this time was very small and uncomfortable too. I recommend asking customer which floor they prefer and informing about noise level. Maybe better and bigger pillows should be put in use.
The environment is very good, there are fast food restaurants, cinemas, clean rooms, rich breakfast, and the front desk staff are very warm.
Free hot water, free 24-hour gym, swimming pool.
Hotel near Zona Expo,Zapopan56.4% of visitors choose this area
DDormilona2024.06.16
Cancellations must be made 48 hours in advance. I accidentally clicked the wrong button when purchasing the ticket and booked it one day earlier, but the hotel refused to refund me.
It is a good business hotel, it had no hostel available, the location is in front of a factory and there is a unpleasant smell, the attention was good, the facilities are already disregarded especially in the rooms observed oxide
A lovely rustic hotel with many amenities and very good food. The staff are wonderful, professional and attentive. The bed is very comfortable and it is nice to have a coffee machine in the room. Incredible views and peaceful surroundings.
Hotel near Chapalita,Guadalajara2.6% of visitors choose this area
GGuest User2023.06.13
This hotel is very good, the whole floor-to-ceiling window can see the scenery of the whole city, the room is very large, the bed is very comfortable, the shower, sink, toilet are all separate, the parking service is also very good, and it is close to restaurants and bars. This price is very good value for money during non-weekend times. The price doubled on weekends. I will go to this house again next time.
Hotel near Zona Expo,Guadalajara56.4% of visitors choose this area
Ssan m2024.02.05
Rich breakfast, comfortable environment, clean and tidy, very convenient location, very high quality and friendly service, let me have a very perfect trip
GGuest UserI don't usually post negative comments, but if this will help another traveler make an informed choice, I thought I'd let you know a couple of things. First, I booked a junior suite with an ocean view. The rooms are very nice and spacious. However, our ocean view was actually of telephone poles and wires and the thatched roof of the club across the alley. I admit, the ocean was in view, beyond these obstacles. Our original room was on the 4th floor and the first night our roof sprung a fast leak due to the downpour outside. It was mostly cleaned up and we were told to let the front desk know in the morning that we needed to move rooms.
I would have thought that due to the inconvenience of having to re-pack everything, that they would have given us an upgraded room. Instead, they gave us a junior ocean view suite on the 3rd floor with a closer view of the wires and rooftop. This room also had only one patio chair so even if we wanted to sit out on the patio, we wouldn't have been able to together. The resort itself has nice amenities.
AAnonymous UserWe upgraded to the Family Suite of three bedrooms, two bathrooms. Every single service person we encountered on the property greeted us with a smile. The grounds are beautifully landscaped. You are right on the ocean. The beach restaurant is excellent and has nightly entertainment with an exceptional vocalist as well as dancers and gymnasts. The on site sit down restaurant had the best gourmet food I have ever had for three meals daily. There is 24 hour room service available as well. The pools were very clean and heated well. The Kids Club had a variety of well thought out and executed activities for all age groups. The kiddie pool was very safe. There was a live Aladdin show while we were there that was so enjoyable for all, then activities after. The daily housekeeping as well as the unit being stocked daily with snacks and beverages was also exceptional.
AAnonymous UserI was at this location 2 years ago when it was Grand Fiesta Americana. The dinner restaurant menu and quality were excellent. As Hilton the quality of food at the restaurants has definitely gone DOWN from a 8 to 5. The night entertainment is very bad. They need to do some more fun pool activities and night shows. There is nothing to do at night after dinner. I would recommend working on better menu options, quality of food and entertainment. The Mexican restaurant has mainly American food. The Italian restaurant has very limited options and the food is not good at all. I couldn't even eat my Italian food. But the location, service and view of the hotel is excellent. I hate writing negative reviews but this is an honest review. Thank you!
AAnonymous UserThe environment is very good, the hotel is next to the beach, and it is very close to the old town. The food at the hotel is also very good, there are different foods every day, and performances. The only regret is that I can't book a restaurant that needs to be booked.
GGuest UserPerfect location to walk into town! Highly recommend booking the oceanfront rooms, as the others open out onto the pool. Miguel did a sterling job serving us drinks every day on the beach! I can't rate him highly enough! Live music every night, the food was varied every meal, and we received a complimentary upgraded meal, which was delicious. Loved the all inclusive deal! The beach staff were very helpful to provide beach chairs, umbrellas and tables (thanks Emilio!). The front staff allowed us a later checkout, and the cleanliness of the resort is exemplary! I would definitely come back again! A wonderful experience!
GGuest UserPros:
- Good location
- Huge rooms
- Close to Malecon
Cons:
- Too crowded
- Noisy
- Only real option for lunch is their buffet place
- Pool is not clean
- Time share
- Staff could be a little more friendly
- Buffet is too busy/crowded
We had paid via Trip.com for the room with breakfast buffets included. The check-in staff said the payment has not been done and we still had to pay for the room and buffet separately. After 2 hours of confusion and waiting with a 1 year old, it was finally resolved. The staff did not feel sorry or apologize at all for their mistake.
GGuest Useri recomend the hotel, is clean, the rooms, the pool, hallways, bathroom, beds, the restaurant, everything is clean, honestly was a surprise for me, ( i was in The Hard Rock Hotel 6 months ago in a Jr. Suite, and thats expensice, smell bad, i have some compleins with that Hotel) but in Radisson Tapatio Guadalajara i have a good experience, the buffet is plenty delicious, the service is excellent, i was for 6 days and everything was excellent! definitely i came back.
Also the rooms are big and very quiet, my girls an i was very satisfied.
MM.AyoOur 2nd time in the hotel in the past 2 yrs. This time we stayed for 1 night didn't sleep at all due to the street noise until 1 am. They gave us 4th floor where you could hear everything from the busy road. Last time we were in 23rd floor was great. The pillows this time was very small and uncomfortable too. I recommend asking customer which floor they prefer and informing about noise level. Maybe better and bigger pillows should be put in use.
GGuest UserFacilities
The hotel is well-equipped, with large-screen TVs, coffee machines and hair dryers in the rooms to meet daily needs. The gym and swimming pool equipment are well-maintained and comfortable to use. The conference room is spacious and suitable for business activities. The overall facilities are modern, and you can feel the attention to detail.
Service
The service staff are enthusiastic and efficient in checking in and out. The room service responds promptly and can solve problems quickly. The restaurant service is thoughtful, and the speed of ordering and serving is satisfactory. The front desk staff is also very knowledgeable about the surrounding attractions and transportation information, and provides a lot of help.
Hygiene
The hotel has excellent hygiene conditions, the room is very clean, and the bedding is fresh and odorless. The bathroom is clean and tidy, and the towels and toiletries are neatly placed. There is no garbage in the public area, and the elevators and corridors are also very clean. The overall environment makes people feel very comfortable.
Environment
The surrounding environment of the hotel is beautiful, with a high greening rate, giving people a sense of relaxation. The room has good sound insulation, and almost no outside noise can be heard. Convenient transportation, close to the business district and attractions. The lighting design at night is warm, which enhances the overall living experience.
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