4-Star Hotels in Kumamoto Prefecture, Japan

The sky spa is definitely a plus! Honestly, I booked this place mainly because of the onsen, and it did not disappoint. 😍 Breakfast with Kumamoto castle was a highlight too! The location is great too — within walking distance of the bus terminal, convenience stores, and all the major stores, which made getting around and shopping really convenient. Would definitely recommend this place to anyone travelling to Kumamoto!

Really nice place to stay in, exclusive experience, you don’t really need to do any onsen hoping if you stay here, one private onsen booking per day which means 2 booking for one night stay and you have got guest only public onsen which alternate each day. They were kind enough to accommodate our vegetarian diet even though they weren’t too happy about that because they had to change their whole menu, so I would suggest checking with them before making the booking. Overall, definitely worth it.

Traveling with our child during the summer holiday, we booked a double room with three beds (one sofa bed). The room's location was excellent; the ice machine and microwave were right outside the door. It's a convenient 5-minute walk from Kumamoto Station, making it super easy to get to multiple attractions and cities daily without much walking. Kumamoto Station itself has a mall, supermarket, and a food court, so all your dining and shopping needs are covered. For city attractions, you can buy a one-day tram pass. We'll definitely stay here again next time we're in Kumamoto, mainly because it saves so much walking!

We absolutely like the hotel for its location, convenience and privacy! It’s right beside the Kumamoto station which makes travelling convenient. We rent a car and there’s an affiliated parking lot reserved exclusively for hotel guests. Instead of the standard parking rate, we paid a discounted rate for parking. The hotel is located above Amu Plaza and only guests have access to the hotel levels. If you are into shopping, just take a lift down and you can visit the major stores like Uniqlo and GU. The room was so cosy, spacious for two person with toiletries provided. Bed was super comfortable! There’s also a public bath and a gym room available. Laundry room is also available at specific floors.

Traveling as a family of four, we booked this inn primarily for its private onsen, and the experience far exceeded our expectations. The inn boasts 8 private baths, so there's no need to rush or share – you can soak whenever you like, which is especially convenient for families traveling with seniors. We took turns trying out several different styles, both open-air and indoor. After soaking, our skin felt incredibly smooth. The sound of the stream in the valley and the birdsong was incredibly therapeutic. The stay included two meals, dinner and breakfast. The Bungo beef BBQ for dinner was substantial, and the elders thoroughly enjoyed it. The onsen egg and local miso soup for breakfast were also very authentic. It's about a 3-hour bus ride from Fukuoka; the mountain roads are winding but offer beautiful scenery. Our whole family unanimously rated it highly. This night at Kurokawa Onsen was the most relaxing part of our trip. It's perfect for families who want a quiet hot spring experience without being disturbed.

The whole experience was fantastic! The inn lives up to its name, surrounded by mountains and forests, with the sound of the river and the aroma of burning longan wood, taking the sensory experience to another level! Every service was incredibly attentive! Unfortunately, I couldn't eat much, but both dinner and breakfast were absolutely delicious! After a hot spring bath, you absolutely must try the Kurokawa milk and coffee milk! It was superb and so enjoyable! The only downside is that it's a bit far from town, but having the shuttle service is really great! I'll definitely visit again if I get the chance, and staying for a few nights would be even more enjoyable!

The front desk service was excellent! They had a great selection of complimentary amenities. The free seaweed soup was delicious, and the room even had a refrigerator. Plus, it's only a three-minute walk to Sakuramachi Shopping Arcade.

It was raining when we arrived, so we skipped our planned itinerary and checked into the hotel early. Turns out, it was a smart decision! We got to quietly enjoy the hotel's facilities. The staff saw us parking and immediately came over to help with our luggage; we just handed them the car keys. We were able to go explore before check-in time. When it was time to enter our room, our luggage was already neatly placed inside. The hotel staff were incredibly professional, explaining all the onsen facilities, dinner, and breakfast arrangements. They even had staff who spoke English, so communication was never an issue. On the second day, it was pouring rain, and they still helped us with umbrellas and saw us off to the car. Because of the heavy rain and poor visibility, along with a narrow exit and oncoming traffic, a staff member proactively offered to switch with me and move the car to a more suitable spot. I'm very grateful for that. If I had one piece of feedback, it would be that the food taste might not suit everyone's palate. We ended up having some waste. I hope the hotel can create some dishes that appeal to a broader taste. Oh, and the dessert shop at the hotel entrance has delicious treats and good value for money. Highly recommend!

Tucked away deep in Kurokawa Onsen, a bit of a walk from the main hot spring street. This hotel only has eight rooms, all of which are private, detached suites, each with its own private onsen. I stayed in the Shion room, which was recommended by Doubao, and overall, I had a great experience, especially with the meals – they were truly exceptional. The only downside was that there were quite a few bugs in the summer, so I had to catch them myself at night.

I think all the rooms should have a view of Kumamoto Castle. Most of all, the location is incredibly convenient. Kumamoto Castle, the main shopping arcades, and the airport limousine bus stop are all within walking distance. Being so close to the airport bus was especially a lifesaver for those of us traveling with heavy luggage. Kumamoto itself has a wonderful vibe—much more relaxed than Fukuoka, with a great sense of design.