4-Star Hotels in Aomori Prefecture, Japan

Check-in was very smooth. In fact, they allowed us to check in earlier - about 1 to 2 hours earlier, I think. The room was already ready, so they allocated it to us when we arrived. The room itself was rather small but functional and clean, so we don’t really have any complaints other than it being a bit small. I guess this is Japanese standards. The pricing is fairly more expensive than the inns across the road, perhaps because of the location and also because it is very new. The property itself has a very nice onsen. The female onsen had a lot of apples floating in it, which was a very nice touch to showcase Aomori apples. The front desk staff are very nice and very friendly. They also have staff who can speak Chinese. Not that I am Chinese, but I can speak some Chinese better than Japanese, which I can’t speak at all. Nevertheless, the staff could converse in English, or at least some basic English. There’s free yoga and some classes, but we didn’t utilise them as it’s not really useful for tourists who would rather spend time outside the hotel. This seems more suited for locals who want a short getaway, but still a very lovely touch. Breakfast is paid separately and does not come with the room, so there is no comment on that. The property provides Nespresso capsules in the room, and there is also a better Nespresso machine near the check-in counter. I also love that they provide water for free without having to pay extra. The lounge is available for everybody and overlooks the bridge. They provide some free snacks and drinks depending on the timing - different items in the morning and in the evening. That being said, there is no alcohol being served. Also, the coffee there is very bad. I don’t understand why they don’t put the Nespresso machine in the lounge since they have one at the lobby. Overall, everything was quite perfect for this hotel. In fact, the location was the most perfect part. Once you exit the train station, you enter an elevator that goes up to the hotel. Since it was winter, I was afraid I would need to drag my bags for a long time, but it’s right outside the exit after you tap your card and turn left. If I remember correctly, the elevator is right there and there is no need to go outside at all. However, there are only two elevators servicing the entire building, so there might be some waiting time. I would advise leaving earlier if you have a train to catch. The only reason this is not a full-star review is because I requested about a one-hour late checkout due to our train time, and they told us we needed to pay - if I remember correctly, ¥2,000 per hour. I felt they were very rigid about the 11 am checkout time. To be honest, even if they had given it to us, we probably wouldn’t have used it anyway, as we later decided to change our train time to leave Aomori, since there isn’t much to do here. Still, the rejection and inflexibility made us feel very uneasy and unwelcome. I think they could have handled this better by being less rigid and more human. So that’s minus points from us. After all, this is part of hospitality, and it doesn’t hurt.

The hotel is located on a street right next to Bahnhofstrasse, about a five-minute walk from the train station. We opted for a newly renovated deluxe twin room, and all the facilities were brand new, with a decent amount of space. The lobby offers complimentary coffee, and the guest room also came with free biscuits and apple juice. Plus, there's a charger and a variety of toiletries in the room, which was a thoughtful touch. Figure 3 shows attractions near the hotel and is not related to the hotel itself.

We were two people. The room we stayed at was not big. If you have two suitcases it will be hard to open up both of them at the same time. We didn’t have suitcases, and therefore the space was not a problem for us. The staff were very friendly, polite and helpful. I lost my gloves at a bus, and they helped me to get them back. You also got apple juice as a welcome drink at the front desk (very nice apple juice!). We used baggage storage after checking out, which was no problem. The room was very clean. When we were there they had an eco plan, which was that the room got cleaned only once at our 4 night stay, but could get towels whenever we wanted. We though it was good from the environment perspective (but we decided to not have any cleaning at all). Overall I though our stay at this hotel was very good.

Room is spacious. Have a sofa and coffee desk. This good for us to pack our luggage.Bed is comfortable for a good night sleep. Room have a good view of the sea. Breakfast japanese style with lot of varieties. Parking at hotel car park. Parking charge paid at reception when check-out.

Consistently great, this was my third stay. There's a convenience store downstairs, the bathroom is spacious and comes with bath salts for a hot spring experience. The location is also excellent, with plenty of good restaurants nearby. It's very comfortable and I highly recommend it.

The tatami is very comfortable, traditional Japanese style, but the location is inconvenient. The hotel has a shuttle bus, but you can't choose the time. The most distinctive feature is the Apple Hot Spring, although there is no outdoor hot spring. But after soaking, the skin is very smooth. The buffet was very good, with many apple-themed dishes and the apple juice was super tasty. Four delicious Aomori apples will be given after check-in. Very happy experience. The transportation is not very convenient. But I will consider staying there again. All service attitudes are very good.

The location is fantastic, right by the JR station. This was incredibly convenient given the heavy snow in Hirosaki, as I didn't have to drag my luggage far. The hotel was clean and tidy, and the front desk service was excellent. It's also very close to Hirosaki Castle, within walking distance or you can catch a bus right outside. There's even a direct bus to Morioka from the front of the hotel, which I'd consider for my next trip – super convenient without having to take the Shinkansen!

Room is clean and spacious. There is free water dispenser every floor, you can try Aomori apple juice at the hotel. I love the idea that you can choose the cleaning or not cleaning on the television. You can also see the status of the laundry on the television. The location is abit far from Aomori station but I think it’s okay. There is a direct bus from Aomori airport to the hotel. There is a convenience store nearby.

I stayed in a twin room (with a unit bath). The hotel was very clean and the room was nice. The area near the entrance was spacious, making it easy to carry in luggage. The TV was large, so I was able to rest comfortably. The only downside is that the toilets are small, so I'm hesitant to recommend this hotel to my overseas friends. Also, although there was a parking lot nearby, I had a bit of trouble finding it. As for the food, the photos on the website looked delicious, so I booked breakfast, but I didn't have time and couldn't eat it, so I'd like to go next time.

This hotel is right next to the ski resort. The snow quality is excellent, and on a clear day, you can even see Hokkaido across the Sea of Japan from the summit. It seems that over half of the guests are international visitors. I didn't encounter a single foreign guest who was loud or bothersome. The staff all appear to speak both English and Chinese. While the variety at the buffet might be a bit limited, they do ensure it's always replenished. The food is tasty. Disposable slippers are provided, but they're very thin, so you feel the cold directly. I saw many people who had brought their own flip-flops.