Хорошие апартаменты, достаточно чистые, удобно расположенные в центре. Рядом и достопримечательности и еда.
В апартаментах не хватает мебели для долгого проживания, но на неделю и меньше отлично.
I liked this hotel very much. Clean, quiet, cozy. Good breakfast. Not too far from Porta Nuova train station. A good option price/ quality. I will definetely stay there on my next trip to Turin
Good morning, this is a hotel where you can stay well.
I found the clean rooms, the bed was also comfortable. In this essential and comfortable structure we found everything we needed. A comfortable bed to sleep, clean and staff available, strategic location and a really unforgettable breakfast, especially thank the lady who has been of infinite availability and kindness.
The location was good and the front desk staff was very good. The day I stayed was late for the last incoming time, but the staff waited for me. I am very grateful. Also the room is very clean. It is recommended.
The hotel was very clean and very clean and the room was very bad, we had a bad back and a bad wake this morning. The room was very comfortable and comfortable and the room was very comfortable and comfortable. Parking in additional rooms a little away from the hotel From €7 additional.
Good location, not far from the train station, it is more convenient to eat next to it. Newer hotel, gym is average, but there is a large commercial gym next to it. Breakfast is relatively simple, cold meals are mainly, no vegetables, but the bread is delicious and the fruit is delicious.
The room was spacious and clean. It was conveniently located near Volta Nuovo Station, but it took about 15 minutes to walk to the Royal Palace. There was a wide variety of breakfast options, and although there were few raw vegetables, many of the Turin specialties were good.
The Wi-Fi signal was weak, so I couldn't watch videos.
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119 reviews
9.1/10
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8.8/10
Very Good
PPaul-YULPerfect base of operation for your stay in Piemonte or beyond. A lovely oasis at a mountain top castle overlooking Langhe vineyards. Relax after day trips or simply chill all day by the pool and have lunch and dinner at their divine ristorante. A full breakfast buffet is included on their lovely garden terrace where they also serve afternoon charcuterie and cheese plates. The rooms were recently renovated with all the modern amenities except Nespresso machines and duvets but the lobby bar where they make excellent Cappucinos is always nearby. There they can sell you Fontanafredda wines (the same owners) at convenience store prices. I have nothing but great things to say but do have five suggestions:
1. Leave the AC on even if just a little bit between guests because it was 40C when we arrived (55C in the room) and it took almost 24H for the room to reach 22C. 2. Have duvet covers available in the room if not on the bed because my wife like many people likes to have some weight in her covers. 3. Lower you laundry prices and have a price list in the room to avoid surprises at checkout. 4. Don’t charge for EV charging, it’s free at most hotels around the world. 5. Consider Nespresso machines in the room with coffee mate creamers to reduce demand in the morning in the kitchen and keep guests well cafeeinated. Grazie Mille, we’ll be back for sure!
TT/RWhile the outside of Hotel Albergo Dell'Agenzia is stunning, the overall experience left much to be desired. After being wowed by the property's beautiful exterior, the rest of our stay was somewhat disappointing, especially considering the hotel's high star rating.
The lack of customer service was a major letdown. There was no doorman to assist with our luggage upon arrival, and the young bartender simply watched as I struggled to open the door, rather than offering to help. It was only after I had to explicitly ask him for assistance that he begrudgingly opened one side of the door, still making no effort to help with our bags.
The cleanliness of the room was also sub-par. We left our used towels in the bathtub, as the room instructions indicated, but rather than replacing them with fresh towels, the housekeeping staff simply hung the dirty ones back up. This was an appalling oversight.
Additionally, the gym and pool area did not have WiFi access, which was an inconvenience when trying to stay connected during our stay.
Overall, while the property itself is visually impressive, the lackluster customer service and lack of attention to cleanliness really detracted from our experience at Hotel Albergo Dell'Agenzia. I expected a higher level of quality and care from a hotel of this caliber.
YY DarjeelingThe man who helped for check in was very professional and friendly, spoke French and English too which was great.
I asked for the tourist information at the desk too which was very clear and helpful.
The parking was easy in front of the hotel, a spacious room, a great choice for breakfast.
Cleanliness, in general was good, except a few spots on the floor in the bathroom was missed.
I will recommend to any of my friends.
KKassen ChuHotel and room itself were okay, but I was shocked when someone opened my door and walked into my room at 9:15am in the morning without knocking or ringing beforehand, while I was still sleeping . Again someone (not sure if same person) walked into my room at around 10am (checkout time is 12pm), this time it was the mini-bar guy, asking if the mini bar items need to be restocked. I brought this up at the reception upon checkout, and the receptionist was a bit surprised to hear and stated that she would speak with the mini-bar guy. Another, seemingly more senior receptionist chimed in, and seemed to put the blame on me for not putting out the ”do not disturb” sign at my door. I've stayed in numerous high/low end hotels in multiple countries around the world, I've never had a guy open my room door and walk into my room just because I didn't put out a ”dnd” sign. Again, checkout time is 12:00pm.
GGuest UserVilla Chiovenda is a charming villa nestled in the middle of a unique village. It is a beautifully maintained structure with a lovely view of the mountains and greenery surrounding it. The rooms are spacious with all the modern conveniences despite the characteristic setting. The beds are very comfortable and bathrooms very clean and modern. The common living area is filled with character and ideal for an afternoon tea. The garden provides an ideal peaceful setting for breakfast in the shade of the plants with the soothing sounds of the water trickling in the fountain. While breakfast was not a large buffet, there were plenty of options to choose from, all very delicious. The service was friendly and courteous.
RRM84Overall a good hotel in a central location. The staff were friendly and helpful. However, I would like to comment about the lady owner.
The room air conditioning could only be controlled via the front desk, and when I requested an adjustment, before the staff adjusted the airconsition, she made a remark about me coming from a country with 50°C weather and that I should be able to adapt. I found this comment inappropriate and uncalled for.
Additionally, during breakfast, we overheard her raising her voice at the kitchen staff, which was loud enough to be heard clearly from the restaurant. While the hotel itself has potential, I hope she reconsiders her approach: both with guests and her team.
GGuest UserHotel with great location, next to Lake and ferry terminal. During checkin the receptions took IDs and told to come later to get them back which is unacceptable. Also no information on additional access to pool, had to ask myself after finding on the hotel website. Lot of bars and restaurants even in the same building. Tasty breakfasts, the best crossaints I had in Stresa. The downside is also poor maintenance of rooms, slow WiFi, AC control panel was very old and simply AC wasn't working. Bed very soft which is uncomfortable and unhealthy. If the price is attractive I would stay again but the standard is similar to 2 star hotels nearby.
AAndrea Antonio MagnanoThe hotel is conveniently situated near Turin Porta Susa station. It’s less than 5min walk to the station. Around the area, there are a lot of cafes and restaurants to choose from. I would suggest for constant travelers. The hotel has good selection of food for breakfast. The staff are nice and attentive.
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