Warm welcome of desk staffs and English speaker...so no language barrier. Good breakfast, clean and nice rooms. Comfortable beds. Still figuring how trip.com could give me a better quote than IHG for being a member.
Excellent location in the historical centre of Torino. We could absolutely visit everything walking. Full of restaurants, bars, cafés, Gellateria near the hotel. Parking paying underground and protected under the hotel. Modern, clean hotel. The hotel is very comfortable and comfortable.
The renovated Hotel Giacomo Morra in Alba pays homage to its namesake with 92 rooms, a cozy bar, and a sunny patio The hotel reflects Giacomo legacy as a truffle icon. The owners passion for the cinema of the 50s and 60s is evident, blending timeless elegance with the culinary tradition of Alba to celebrate truffles and vintage cinematic art.
Una colazione Fantastica c'è di tutto dal salato al dolce, la Donna che gestiste il servizio è molto attenta alle esigenze del cliente, farei un plauso a lei che mi ha colpito particolarmente in questa struttura tornerò di nuovo ad albergare in questo hotel letti comodi cuscini puliti e tutto perfetto complimenti
Outdated, tired with no more than 3star hotel amenities,service, and equipment in the rooms.TV didn't work properly, no restaurant in the hotel,,no kettle to make a cup of tea in a room Basic breakfast with not much choice and unpleasant girl Angela with not much of customer service skills.Would only recommended for max one stay if you stuck.The reception stuff are very nice ,went out of the way to sort the problems and make our stay bit more comfortable. Thank you,
The shop is very new, the breakfast is very good, there are many varieties to eat. I am more curious. I have designated a normal room. Why does he have a small bed next to it? In fact, it is equivalent to sleeping 3 people. In Italy, such a hotel is already very good, because the room size is also very large.
Прекрасный отель на берегу озера с панорамным баром на крыше (в солнечную погоду это просто волшебно). Завтраки волшебны (в Италии обычно выбор еды на завтрак сильно меньше, жаль, что просекко не поставили ))). Номер большой, с балконом (у нас был ”частичный вид на озеро” - красота). Рядом пристани пароходиков до островов - обязательно к посещению. Есть парковка и гараж (небольшие, но мы место нашли). Рядом прогулочная дорожка вдоль берега, до центра города три минуты пешком. Все очень понравилось, даже несмотря на временами прохладную и дождливую погоду.
The hotel was very clean and very clean and the room was very bad, we had a bad back and a bad wake this morning. The room was very comfortable and comfortable and the room was very comfortable and comfortable. Parking in additional rooms a little away from the hotel From €7 additional.
With a stay at Laqua by the Lake in Pettenasco, you'll be on the beach, within a 15-minute drive of Lake Orta and Sacred Mountain of Orta. This golf residence is 1.7 mi (2.8 km) from Approdo Don Angelo Villa and 1.8 mi (2.9 km) from Bagnera.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including a seasonal outdoor pool and bicycles to rent. Additional amenities at this residence include complimentary wireless internet access and concierge services.
Enjoy a meal at Cannavacciuolo Lake, or stay in and take advantage of the residence's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 18 guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as safes and separate sitting areas.
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9.3/10
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TT/RWhile the outside of Hotel Albergo Dell'Agenzia is stunning, the overall experience left much to be desired. After being wowed by the property's beautiful exterior, the rest of our stay was somewhat disappointing, especially considering the hotel's high star rating.
The lack of customer service was a major letdown. There was no doorman to assist with our luggage upon arrival, and the young bartender simply watched as I struggled to open the door, rather than offering to help. It was only after I had to explicitly ask him for assistance that he begrudgingly opened one side of the door, still making no effort to help with our bags.
The cleanliness of the room was also sub-par. We left our used towels in the bathtub, as the room instructions indicated, but rather than replacing them with fresh towels, the housekeeping staff simply hung the dirty ones back up. This was an appalling oversight.
Additionally, the gym and pool area did not have WiFi access, which was an inconvenience when trying to stay connected during our stay.
Overall, while the property itself is visually impressive, the lackluster customer service and lack of attention to cleanliness really detracted from our experience at Hotel Albergo Dell'Agenzia. I expected a higher level of quality and care from a hotel of this caliber.
MMadamearnoI requested a room with a bathtub and mountain view, but neither of my wishes was fulfilled. The receptionist made excuses such as the hotel being fully booked and bathtubs being taken out nowadays for sustainability reasons, and he did not look like he was trying hard to find one for me. Hotels are the place to relax, and bathtubs should not be sacrificed. I moved from Double Tree next door just wishing for a bathtub and a nice view, but I don't think I will return to NH because the room and staff were better at Double Tree if I could not have them anyway. The 500ml bottle of water in the fridge cost €3, whereas it did €2 at Double Tree. The room equipment was much better at Double Tree. Here at NH, there are no electric outlets near the bed. I was surprised. The only upside is that NH is closer to the metro station, but the metro was not running while I was there. Location-wise, I recommend this hotel for those who drive here. Parking is plenty.
KKassen ChuHotel and room itself were okay, but I was shocked when someone opened my door and walked into my room at 9:15am in the morning without knocking or ringing beforehand, while I was still sleeping . Again someone (not sure if same person) walked into my room at around 10am (checkout time is 12pm), this time it was the mini-bar guy, asking if the mini bar items need to be restocked. I brought this up at the reception upon checkout, and the receptionist was a bit surprised to hear and stated that she would speak with the mini-bar guy. Another, seemingly more senior receptionist chimed in, and seemed to put the blame on me for not putting out the ”do not disturb” sign at my door. I've stayed in numerous high/low end hotels in multiple countries around the world, I've never had a guy open my room door and walk into my room just because I didn't put out a ”dnd” sign. Again, checkout time is 12:00pm.
GGuest UserHotel with great location, next to Lake and ferry terminal. During checkin the receptions took IDs and told to come later to get them back which is unacceptable. Also no information on additional access to pool, had to ask myself after finding on the hotel website. Lot of bars and restaurants even in the same building. Tasty breakfasts, the best crossaints I had in Stresa. The downside is also poor maintenance of rooms, slow WiFi, AC control panel was very old and simply AC wasn't working. Bed very soft which is uncomfortable and unhealthy. If the price is attractive I would stay again but the standard is similar to 2 star hotels nearby.
GGuest UserWell what can I say. It's supposed to be the 4 star hotel. the location is great. The staff working there work very hard and are polite. Breakfast is really good. However the facilities Inside our room are terrible. We had to call the facility twice!!! The plugs in the room only working 1 !!! I think they need to get rewiring. Very dated facility inside the room. They eventually brought us an extension cable. The bed mattress was also terrible. Other than that I liked this hotel but I don't give them 4 stats.
AAnonymous UserOutdated, tired with no more than 3star hotel amenities,service, and equipment in the rooms.TV didn't work properly, no restaurant in the hotel,,no kettle to make a cup of tea in a room Basic breakfast with not much choice and unpleasant girl Angela with not much of customer service skills.Would only recommended for max one stay if you stuck.The reception stuff are very nice ,went out of the way to sort the problems and make our stay bit more comfortable. Thank you,
GGuest UserMy intended booking was at splendid hotel in lugano but once I went there I realised that it was at baveno 😅 ,so I took a taxi for 350 euro to go there . The front desk upgraded my rooms to lake views for 80 euro/night. The gym is for 12 euro /person, the breakfast is about average nothing special. The front desk are nice people but they put an extra service charge for that(optional). The view from the balcony was beautiful.
GGuest Usermi sono trovato bene (vi ero già stato a maggio, ricavandone un'ottima impressione)....personale gentile e cortese, colazione buona e abbondante....peccato per le chiavi, un po' difficoltose da utilizzare il che rendeva l'apertura della porta abbastanza complessa
GGuest UserVery good location, right opposite Turino train station. Walking distance to many attractions and surrounded by restaurants. Fuss less check in, have all the basis amenities in the room, except for wine glasses, and they do not provide bottled water and toothbrush that most hotels do. Supermarket is also right beside the hotel, can get all the basic necessities there.
MmcpoThe following are real pictures and videos I took when I checked into the hotel that day. I checked into room 108 that day. Hotel location: I stayed in Italy for one day. The transportation here is convenient and I need a car from the hotel to pick me up. Hotel facilities: Please see the pictures for yourself. They were taken when I checked in that day. See the pictures for bedding and linens. The bed is quite comfortable. Hotel decoration: See the pictures for yourself. Toilet: It is separated into wet and dry areas. Breakfast: I didn’t eat it because I had an early flight, so I don’t know. But I had a buffet at my own expense. It was very good and I was very satisfied. Hotel service staff: I personally think they are very service-minded. They were very considerate during my stay. From the installation car to picking me up at the airport, the driver was also very nice. The pictures of the hotel match the pictures of the room I actually stayed in. I will stay here again after get off work.
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