The entrance is very small, not very easy to find, the reception staff is very polite, it is a very amazing small hotel! It is very close to the railway station, there are many restaurants around, and there is a small supermarket nearby.
The retest room, very interesting living space! The kitchen dining room is fully equipped.
The only drawback is the view of the atrium. The designer's head was caught by the door, and a pile of broken glass was laid on the flowerbed, which would be brought into the house with shoes, making it dangerous to walk barefoot in the room!
Back to Turin, I booked this hotel randomly and was very satisfied. The price-performance ratio is super high, much better than expected. The location is safe and secure. It is between the Conservatory of Music and the Academy of Fine Arts. It is within walking distance of Via Roma and other places. The hotel is very new. I booked a balcony room. It is very comfortable to sit on the balcony and chat on vacation.
Located in Turin (Historic Centre), this apartment is within a 10-minute walk of Egyptian Museum and Susa Valley. This apartment is 4.7 mi (7.6 km) from Allianz Stadium and 1.4 mi (2.2 km) from Mole Antonelliana.
Pamper yourself with onsite massages or enjoy recreation amenities such as a 24-hour health club. Additional features at this Baroque apartment include complimentary wireless internet access and a television in a common area.
Grab a bite from the grocery/convenience store serving guests of this apartment.
Featured amenities include a computer station, express check-in, and express check-out.
Make yourself comfortable in this air-conditioned apartment, featuring a kitchen with a full-sized refrigerator/freezer and an oven. Complimentary wireless internet access is available to keep you connected. Conveniences include a laptop-compatible safe and a desk.
Хорошие апартаменты, достаточно чистые, удобно расположенные в центре. Рядом и достопримечательности и еда.
В апартаментах не хватает мебели для долгого проживания, но на неделю и меньше отлично.
The hotel was very clean and very clean and the room was very bad, we had a bad back and a bad wake this morning. The room was very comfortable and comfortable and the room was very comfortable and comfortable. Parking in additional rooms a little away from the hotel From €7 additional.
Great apartment hotel, mid-rise design! The space is large and 96 square meters, there is a washing machine dehydrator, there is a kitchen, it is very comfortable to live! The price is also very reasonable!
Very pleasant room, enough space, clean room facilities. The design is simple. The service is also very good. The environment is in the city center, within walking distance to the Egyptian Museum, and it is very convenient to Xinmen Railway Station. Will continue to stay next time.
Very good location, right opposite Turino train station. Walking distance to many attractions and surrounded by restaurants. Fuss less check in, have all the basis amenities in the room, except for wine glasses, and they do not provide bottled water and toothbrush that most hotels do. Supermarket is also right beside the hotel, can get all the basic necessities there.
Tutto ok! Buona posizione, letto confortevole, personale disponibile.
Very Good
57 reviews
8.8/10
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8.6/10
Very Good
PPaul-YULPerfect base of operation for your stay in Piemonte or beyond. A lovely oasis at a mountain top castle overlooking Langhe vineyards. Relax after day trips or simply chill all day by the pool and have lunch and dinner at their divine ristorante. A full breakfast buffet is included on their lovely garden terrace where they also serve afternoon charcuterie and cheese plates. The rooms were recently renovated with all the modern amenities except Nespresso machines and duvets but the lobby bar where they make excellent Cappucinos is always nearby. There they can sell you Fontanafredda wines (the same owners) at convenience store prices. I have nothing but great things to say but do have five suggestions:
1. Leave the AC on even if just a little bit between guests because it was 40C when we arrived (55C in the room) and it took almost 24H for the room to reach 22C. 2. Have duvet covers available in the room if not on the bed because my wife like many people likes to have some weight in her covers. 3. Lower you laundry prices and have a price list in the room to avoid surprises at checkout. 4. Don’t charge for EV charging, it’s free at most hotels around the world. 5. Consider Nespresso machines in the room with coffee mate creamers to reduce demand in the morning in the kitchen and keep guests well cafeeinated. Grazie Mille, we’ll be back for sure!
TT/RWhile the outside of Hotel Albergo Dell'Agenzia is stunning, the overall experience left much to be desired. After being wowed by the property's beautiful exterior, the rest of our stay was somewhat disappointing, especially considering the hotel's high star rating.
The lack of customer service was a major letdown. There was no doorman to assist with our luggage upon arrival, and the young bartender simply watched as I struggled to open the door, rather than offering to help. It was only after I had to explicitly ask him for assistance that he begrudgingly opened one side of the door, still making no effort to help with our bags.
The cleanliness of the room was also sub-par. We left our used towels in the bathtub, as the room instructions indicated, but rather than replacing them with fresh towels, the housekeeping staff simply hung the dirty ones back up. This was an appalling oversight.
Additionally, the gym and pool area did not have WiFi access, which was an inconvenience when trying to stay connected during our stay.
Overall, while the property itself is visually impressive, the lackluster customer service and lack of attention to cleanliness really detracted from our experience at Hotel Albergo Dell'Agenzia. I expected a higher level of quality and care from a hotel of this caliber.
MMadamearnoI requested a room with a bathtub and mountain view, but neither of my wishes was fulfilled. The receptionist made excuses such as the hotel being fully booked and bathtubs being taken out nowadays for sustainability reasons, and he did not look like he was trying hard to find one for me. Hotels are the place to relax, and bathtubs should not be sacrificed. I moved from Double Tree next door just wishing for a bathtub and a nice view, but I don't think I will return to NH because the room and staff were better at Double Tree if I could not have them anyway. The 500ml bottle of water in the fridge cost €3, whereas it did €2 at Double Tree. The room equipment was much better at Double Tree. Here at NH, there are no electric outlets near the bed. I was surprised. The only upside is that NH is closer to the metro station, but the metro was not running while I was there. Location-wise, I recommend this hotel for those who drive here. Parking is plenty.
GGuest UserHotel and room itself were okay, but I was shocked when someone opened my door and walked into my room at 9:15am in the morning without knocking or ringing beforehand, while I was still sleeping . Again someone (not sure if same person) walked into my room at around 10am (checkout time is 12pm), this time it was the mini-bar guy, asking if the mini bar items need to be restocked. I brought this up at the reception upon checkout, and the receptionist was a bit surprised to hear and stated that she would speak with the mini-bar guy. Another, seemingly more senior receptionist chimed in, and seemed to put the blame on me for not putting out the ”do not disturb” sign at my door. I've stayed in numerous high/low end hotels in multiple countries around the world, I've never had a guy open my room door and walk into my room just because I didn't put out a ”dnd” sign. Again, checkout time is 12:00pm.
RRM84Overall a good hotel in a central location. The staff were friendly and helpful. However, I would like to comment about the lady owner.
The room air conditioning could only be controlled via the front desk, and when I requested an adjustment, before the staff adjusted the airconsition, she made a remark about me coming from a country with 50°C weather and that I should be able to adapt. I found this comment inappropriate and uncalled for.
Additionally, during breakfast, we overheard her raising her voice at the kitchen staff, which was loud enough to be heard clearly from the restaurant. While the hotel itself has potential, I hope she reconsiders her approach: both with guests and her team.
GGuest UserVery pleasant room, enough space, clean room facilities. The design is simple. The service is also very good. The environment is in the city center, within walking distance to the Egyptian Museum, and it is very convenient to Xinmen Railway Station. Will continue to stay next time.
GGuest UserWell what can I say. It's supposed to be the 4 star hotel. the location is great. The staff working there work very hard and are polite. Breakfast is really good. However the facilities Inside our room are terrible. We had to call the facility twice!!! The plugs in the room only working 1 !!! I think they need to get rewiring. Very dated facility inside the room. They eventually brought us an extension cable. The bed mattress was also terrible. Other than that I liked this hotel but I don't give them 4 stats.
GGuest UserA good business hotel, the room is clean, the breakfast is good, but for us, the location a bit far from the landmarks and our destination.
We went for Juventus Match, and it was a bit far from the Allianz Stadium. You might need to check the location from your destination in Turin. But overall a good hotel.
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