4-Star Hotels in Banten, Indonesia

We stayed at Episode Hotel Gading Serpong as a family with three kids, and it turned out to be a wonderful experience. From the moment we arrived, the staff were warm and welcoming, making check-in smooth and stress-free, which is always appreciated when traveling with children. The rooms are spacious, clean, and very comfortable. With three kids, space is always a concern, but the layout made it easy for all of us to rest well. The beds were cozy, and the bathroom was modern and well-maintained. One of the highlights was the breakfast buffet—lots of variety, from local dishes to kid-friendly options like pastries, cereals, and fresh fruits. Our kids especially enjoyed it, and it made mornings so much easier. The swimming pool was another favorite spot for the children, while we as parents appreciated the relaxing atmosphere of the hotel’s facilities and nearby conveniences like shopping and dining options. Overall, Episode Hotel Gading Serpong is a great choice for families. It combines comfort, convenience, and thoughtful service, making our stay both relaxing and enjoyable. We would happily come back on our next family trip.

Booked this hotel for the night as i had an early flight. Great location. Walking distance from the airport clean and secure. No phone but there was ipad ti replace. Unfortunately didnt work, cant swipe. TV had to log in, so couldnt watch. No manual to use it. But it is a clean and secure hotel comfortable for the night stay.

I arrived late time and I made 4 nights reservation but the schedules changes and the reception (front desk) helped me much and finally solve my big problem with platform. Special thanks for Mr Thorig & Ryan, they did their best work for me. And the hotel is full of design the place is very quiet and people always smile to you when face to face , nice breakfast and I will choose this hotel next time when I’m in Tangerang.

Nice hotel in the area outside the city It was very full when I was there. Staff was really friendly and the view was even nice.

The members of the staff were super helpful, we did our laundry and left our baggage for half of the day. Nice gentlemen from security in front of the building taking care of taxi and helping with the luggage. In the room we found everything that we needed for 1 night stay. Breakfast was nice, lot of options to choose.

Free shuttle even at midnight! Very good communication and quick to arrive. All staff were extremely friendly and polite. The hotel room was lovely, very clean (and I am very picky!) with freshly-washed linens. Large bathroom with great hot shower. Very quiet place despite being so close to the airport. Nothing negative to say; it was a 100% positive stay and I would highly recommend. Shuttle back to the airport was right on time and despite having a lot of people, it went quickly and we were at the airport in only five minutes. 

Was looking forward for this trip for an event near ICE BSD. Definitely worth it. You’ll be greeted with porter offering help with your luggages, check-in was breezy.  The breakfast spread is to die for. You can get a taste of Indonesia and I enjoyed every bite.  Will definitely visit again, didn’t manage to make use of the gym and pool, maybe will use that then.

Location is average.. not the best but not bad either. Shower was too hot, cant make it warm. If we turn it cold the pressure drops. No instant coffee only tea. And safe deposit box was locked so we were unable to use it. There was also pee (or something similar) on toilet seat when we checked in. But staff were very helpful. We brought sambal which had to put in fridge and they helped us retrieve them at the end of the stay as our room fridge wasnt cold.

Love its proximity to BSD Ice Exhibition Center. Around 5 mins car ride . Hotel provide free ride to the exhibition Center . Staffs are friendly & helpful

The hotel’s location near the airport was extremely convenient, and both the surroundings and room conditions were excellent. Breakfast was satisfying, offering a good variety to start the day. I especially enjoyed the swimming pool and sauna, which added a relaxing touch to my stay. The shuttle bus service was also very helpful, providing an easy ride to the airport. Overall, it was a comfortable and well-equipped place that made traveling much easier.