4-Star Hotels in Cheshire, United Kingdom

Our stay was absolutely wonderful from start to finish. The location is perfect, making it easy to explore everything Chester has to offer, and the hotel itself is both comfortable and welcoming. The room was spotlessly clean, well presented, and had everything we needed for a relaxing stay. What really stood out was the service, we found the staff to be incredibly friendly, attentive, and always happy to help, which made us feel genuinely valued as guests. The little touches throughout our stay made it extra special, and we left feeling refreshed and very well looked after. We would not hesitate to stay here again and highly recommend it to anyone visiting Chester.

Excellent location and just one minute walk from the central city centre; fab room service even with a kitchen as a great surprise; very friendly staff. Toiletries are of high quality and from the White Company brand. Really comfortable shower. The only thing is parking seems quite expensive to be £15 a day offered by a 3rd party company only rather than the hotel. Will return again for sure

The first time I visited this hotel, I felt good, the room was comfortable and the service was good. The only fly in the ointment is that there is no elevator, and it is a bit difficult to carry luggage to the second floor.

Hotel lovely , room was ok twin quiet small but adequate, nice walk in shower , breakfast was nice and hot good selection, really nice golf course which i Played photos attached

The hotel is in a good location and you can reach nearby attractions on foot. The room is small, and the only window is only about 40cm wide and covered with film, which is a bit depressing. For breakfast, I had to stand in line for more than 20 minutes even though I had reserved a seat the day before, which was very annoying, probably because it was the weekend. Everything else was satisfactory.

I had a good stay with my girlfriend at The Tytherington. The only thing we were unhappy with was the food. It took about 1 hour to receive our food, and we were also told different information about the Kitchen closure time. Likely, we could give our order on time, but someone who was served after us was not able to. It seemed that on the day we visited, the kitchen staff was either short-staffed or had other issues. The staff behind the counter looked inexperienced, with only 1 or 2 who knew what to do, though they had too much to do already and couldn't assist. The view from their garden was great, over their golf pitch.

The hotel is definitely in the prime location of the town center with easy access to all the nice cafes and restaurants. Visited Warrington during the Creamfields weekend and therefore the hotel was more overpriced than usual. Clean towels were provided but there were no amenities such as the toothpaste or cotton pads so make sure you pack your own. No complimentary bottled water either, had to buy them from the restaurant downstairs. Good for short period of stay.

The first arranged room in 311, the toilet seat cover is broken. And the next room was a dog kept barking. The reception staff rearranged another room for us shortly, their attitude is really good. But the room rearranged to 223 is in the basement, the air circulation is really not good, you can smell the strong pet smell in the hallway. And I can see the 3rd floor lift lobby had dog poo. To be honest, they were doing a dog exhibition, but they are not really well organized to avoid all the inconveniences caused. That’s not really fair to the customers who don’t expect those scenarios.

The location of this hotel is great, very close to Chester and all the attractions around. In terms of the room, our room was very spacious and the bed was very big. However it was two singles joined together, so a gap between the two. This is probably where the good bits end. The size of the room and bathroom really was a positive though, especially travelling with a baby. We had to pay £5 to hire a travel cot and in the end we didn’t use it. The cot mattress appears to have never been replace and was very thin and lumpy, making it redundant. The wooden slates at the bottom of the crib could be felt very dominantly through what was left of the mattress, meaning our baby was waking up uncomfortable and we had to transfer him to the bed. In terms of things that could do with improvement: Cleanliness The room floor was very dirty and could have benefited from an additional vacuum. Initially I put this down to arriving on New Year’s Day and then having a lot of people check out that day, but the whole hotel appeared a little bit grubby on closer inspection. The spa pool was exceptionally dirty. The floor coming out of the changing room covered in hair and general dirt. The showers looked like they hadn’t had a good scrub in months, with yellow build up all over the floor and walls. Not what you expect from a spa! To top it off after swimming I have contracted the Norovirus. Service Our first encounter with the reception staff was great the lady very welcoming and friendly. We met the cleaner as well who was also lovely. The rest of the staff we encountered were not so great. Either rude or disinterested, I get that it might not be your dream job but service with a smile goes a long way. Facilities The hot water takes a while to come through at busier times, this is signposted in the room. However, the water does not get very water at all. It does come through at a pleasant temperature, but not great if you like a bath or shower on the warmer side. There are three times a day when you can go swimming with children. It would be great if these times were restricted to children/families only, as there were quite a few adults sitting around the poolside and in the hot tub. Breakfast was ok, but a lot of the time left uncovered. Overall not a great stay and would be unlikely to stay again.

This is the second time we have stayed at this hotel, and our choice was primarily due to its convenient location and excellent breakfast. It is very close to the airport and very quiet at night, surrounded by farms and grassland. We love the breakfast because it is not a typical buffet. Instead, you can choose from a menu with a great variety of options, all of which taste wonderful. The restaurant's decoration is also lovely, and you will be more than satisfied with the portions. The restaurant staff are passionate, friendly, and helpful. One point to note is that the reception area often has guests around, which is just an observation and neither positive nor negative. The receptionists always do their best and are very nice and professional. However, the room design is a bit outdated.