We are a family of 5 and booked 2 family rooms in this hotel. The rooms were big, compared to another Rovaniemi hotel that we stayed in and the amenities were wonderful. Free use of Sauna, 24hr gym, just located directed opposite the supermarket and most of all, the hotel has a microwave that you can heat up the food brought from the supermarket! What a deal!.
Some areas for improvement, it would good if the Sauna can be 24hrs instead of closing at 10pm. If the hotel can provide utensils like spoon and fork it will be even more awesome.
Overall our best stay in Rovaniemi for the price point, I think its a steal. Oh BTW, Burger King and McDonald is just opposite and 24hrs too.
The front desk was in a big house and arranged a lot of Christmas things. Just opened the door of the room, there will be a smell of wood, and then there is no, I feel that the bathroom is very clean, that is, the bath is limited to 13 minutes, there is not much hot water, so I did not wash my hair for two nights. The bacon for breakfast was delicious, the surrounding environment was very good, by the sea, and there was a small forest. I feel that Kemi is not big, there are not many people, I like it very much. There is a supermarket nearby, and then walk around, there are many restaurants on the beach. The cathedral is very stuffy. The gem museum didn't see the gem, and the square in front was a flea market.
Had a great stay. Beautiful location with parking under the hotel. Literally looks out onto the shopping street with nice restaurants. 10 minutes drive from the airport. Nice big room, very comfortable beds. Breakfast also incredibly good. Would definitely come back again.
The resort hotel in Surrey Hills has large rooms and a sauna, which is very convenient for your own operation. The balcony of the room was facing a small wood, and the scenery after the heavy snow was beautiful.
In addition to Finnish and English, there are Japanese in the hotel. No wonder there are many Japanese tourists here, but most of them are middle-aged and elderly.
After the Spring Festival, I made a lap in Lapland. There are only few Chinese in Surrey. The ski area here is also very empty, but the snow quality is first-rate.
I didn’t expect to be able to book a trip to the Glass House using Ctrip. I happened to encounter the aurora at night in the glass house. It was really wonderful to watch the aurora while lying on the bed. Meals are included in the hotel, which basically includes three meals a day. All you need to do here is enjoy it. Romantic life in Northern Europe.
My daughter and I had a great summer at Santa Claus Holiday Village. She described it as ”the most magical place” she has ever been in. Even though a lot of things were closed due to the low seasons, the staff's service and friendliness made up everything. Thank you!
The view from the hotel room is very close to zero point on foot. The breakfast in the restaurant is good. The spare parts I use are lumene, a Finnish national brand, which can save dry skin. One tube applied to the elbow is enough for a day. The breakfast in the restaurant is similar to the popcorn pancakes we used to make in line with rice when we were kids in China. There is a parking lot in the basement, which saves you the trouble of getting up early to clear the snow. It costs 20 euros to park for one night. There are many restaurants and ski shops on the commercial street. Very convenient.
The hotel looks old, but the staff is particularly good. We arrived in the morning. We wanted to store our luggage and wait for the afternoon to check in. As a result, the front desk directly helped us check in early. There is a big supermarket opposite the hotel, which is very convenient. Breakfast is also rich and very good.
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52 reviews
7.9/10
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GGuest UserMy daughter and I had a great summer at Santa Claus Holiday Village. She described it as ”the most magical place” she has ever been in. Even though a lot of things were closed due to the low seasons, the staff's service and friendliness made up everything. Thank you!
EEmconcBad management during check in.
I book an Apartment for 2 nights for this stay but I got the room for 1 night each. Staff told me I have to change room tomorrow and check out at 12PM.
So that mean first night I stay and tomorrow check out 12PM and wait for a new room. Also, the apartment is very far from reception. Luckily, I have a car. Imagine if I don't have a car, I have to carry big luggage from the apartment to reception to check out and wait for new room later and move my luggage to new room again, how was it?
Moreover, when I check out at 12PM staff told me the room will ready for check in around 2 hours. Then came back to check in again for second at 3PM another staff told me the room is not ready yet and policy for the Apartment check in time is 6PM. ***!!! I said I need the room now because this is unacceptable. Then staff told me the room is ready and give me the key card.
So, for this situation I waste the time for half day to pack my luggage, move a lot of luggage to my car with a lot of snow, check out, go to reception for check out, wait the new room, wait, wait, wait, and come back to check in and got very bad answer that she told the room is not ready, and go to check in again, move my luggage to new apartment with a lot of snow, and take a rest. VERY BAD!!!!!
JJASON LIM MANAGER888We are a family of 5 and booked 2 family rooms in this hotel. The rooms were big, compared to another Rovaniemi hotel that we stayed in and the amenities were wonderful. Free use of Sauna, 24hr gym, just located directed opposite the supermarket and most of all, the hotel has a microwave that you can heat up the food brought from the supermarket! What a deal!.
Some areas for improvement, it would good if the Sauna can be 24hrs instead of closing at 10pm. If the hotel can provide utensils like spoon and fork it will be even more awesome.
Overall our best stay in Rovaniemi for the price point, I think its a steal. Oh BTW, Burger King and McDonald is just opposite and 24hrs too.
兔兔兔愛睡覺The environment is very good, but it is a bit far from the city center and you have to take a taxi to get there. There is a supermarket for supplies in about 20 minutes' walk. The chalet is close to the ski slopes, perfect for those who want to ski for hours with ease. The restaurant provides a simple breakfast, which is the same every day, so the small kitchen in the wooden house is very important. You can cook some simple meals by yourself with basic utensils😙 Finally, we also successfully chased the Northern Lights by the lake
AAnonymous UserThe hotel has no front desk or service staff. It is an apartment hotel and requires self-service key collection. The facilities in the room are rich and convenient, but the cupboard of the room I stayed in had three buckets of garbage left by previous guests. It smelled like it had been rotting for many days:( We stayed with the garbage for one night
GGuest UserIt was helpful that they kept our luggage even before check-in. There were a few clumps of dust in the bathroom, but the room was generally clean and nice! There was a wide variety of breakfast options, and we enjoyed it. Santa Claus Village is easily accessible from the bus stop about a 10-minute walk away. There was also a supermarket about 10 minutes away from the hotel, which was convenient.
GGuest UserI gave the hotel's amenities poor because the day we arrived it was almost midnight. The key card door in front of the hotel doesn't work. We had to wait on the street in front of the hotel for at least 20 minutes in -20C. We were able to enter the building because a hotel guest opened the door from inside. and received the assistance of a taxi driver Not from the help of the hotel staff. But the breakfast and location are good. There is a supermarket across the street.
GGuest UserThe hotel looks old, but the staff is particularly good. We arrived in the morning. We wanted to store our luggage and wait for the afternoon to check in. As a result, the front desk directly helped us check in early. There is a big supermarket opposite the hotel, which is very convenient. Breakfast is also rich and very good.
Llittle_beeAcross the road is the main street of Rorovaniemi with supermarkets and restaurants.
Many local tours can also gather in front of the hotel, which is very convenient.
Rich breakfast options
The room size is OK. You can put 2 suitcases at the same time, but the bed is too small (are all beds in Europe like this?). Girls can sleep well, but boys with a height of 180cm will have their feet outside the bed.
DDarren WuI was worried when I saw the average reviews online. But after staying for three days, I still felt good. We stayed in a suite with a sauna, which was quite large and clean. The sauna and fireplace were also quite good. Although there were not many people at the front desk, the service attitude was very good. The most important thing is that the location is very convenient. It is very convenient to go to town or take a bus.
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