The view from the hotel room is very close to zero point on foot. The breakfast in the restaurant is good. The spare parts I use are lumene, a Finnish national brand, which can save dry skin. One tube applied to the elbow is enough for a day. The breakfast in the restaurant is similar to the popcorn pancakes we used to make in line with rice when we were kids in China. There is a parking lot in the basement, which saves you the trouble of getting up early to clear the snow. It costs 20 euros to park for one night. There are many restaurants and ski shops on the commercial street. Very convenient.
Hotel location is very good, very close to the bus station, outdoor activity center, the room is warm, the hotel service staff is very warm, the hotel has a free sauna and gym, the room is a bit old, the bathroom is a bit tide, but it is within acceptable range, very good
On the mountain, there was no cable car when we arrived. We had to take a taxi up the mountain for 20 euros. The cable car actually costs 10 euros per person. The weather was not very good when we went there. The breakfast selection was good but the taste was average.
One-bedroom, one-living apartment, living room sofa bed with worms, my husband slept a night and the sofa bed became infected a little bit. I fell asleep for two nights because of a cold, and became infected with severe insect bite dermatitis. , Half of my right face is full of blisters and scars, so depressed
Rooms are superb! Clean and good decoration. Breakfast are of high quality and provides a variety of choices. Staff are helpful. But parking costs 18 euros per night. Excellent location, just in the city centre. Shopping malls are 1 to 2 minutes' walk.
The front desk was in a big house and arranged a lot of Christmas things. Just opened the door of the room, there will be a smell of wood, and then there is no, I feel that the bathroom is very clean, that is, the bath is limited to 13 minutes, there is not much hot water, so I did not wash my hair for two nights. The bacon for breakfast was delicious, the surrounding environment was very good, by the sea, and there was a small forest. I feel that Kemi is not big, there are not many people, I like it very much. There is a supermarket nearby, and then walk around, there are many restaurants on the beach. The cathedral is very stuffy. The gem museum didn't see the gem, and the square in front was a flea market.
The hotel looks old, but the staff is particularly good. We arrived in the morning. We wanted to store our luggage and wait for the afternoon to check in. As a result, the front desk directly helped us check in early. There is a big supermarket opposite the hotel, which is very convenient. Breakfast is also rich and very good.
The room is warm, the spa is fun, the hotel quality is good, the price is cheap, the buffet is also very good, the attitude of the merchants is good, the customer service staff are very service-minded and have a great attitude, the skiing is high-quality and low-priced, the equipment can be rented with confidence, and you are happy to use it, everything I like it and am completely satisfied with it, friends who want to buy it
Don't hesitate, place your order as soon as possible, be happy early, and will book again in the future. Please give it a thumbs up.
I like this 40-year-old hotel very much. The service attitude is good. The facilities are worthy of its age. It is not very old to use. The breakfast is quite satisfactory. The bedding is not comfortable.
I was worried when I saw the average reviews online. But after staying for three days, I still felt good. We stayed in a suite with a sauna, which was quite large and clean. The sauna and fireplace were also quite good. Although there were not many people at the front desk, the service attitude was very good. The most important thing is that the location is very convenient. It is very convenient to go to town or take a bus.
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93 reviews
7.9/10
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8.8/10
Very Good
JJon LiangWe stayed at Pyhalinna and overall found the apartment itself to be decent. The facilities inside the unit were quite complete and convenient. However, the cleanliness was disappointing — the bed sheets were not clean when we arrived. The funny (and slightly frustrating) part was that after we reported it, someone came to do a light cleaning of the room (even though we were previously told mid-stay cleaning required an extra fee), but the sheets still weren’t changed.
The property is ski-in/ski-out and located next to the “family slope,” but there are many areas that really need improvement. First of all, for beginners without a car, it takes around 30 minutes to walk down to the base area to rent equipment(experienced can use the shop on the mountain), and the path is quite unsafe. Honestly, this alone almost made me give a one-star review. Secondly, the so-called family slope wasn’t fully open, and the upper section was surprisingly steep — definitely not what we expected for a family-friendly run. Returning the rental equipment was also inconvenient; you must ski all the way to the bottom because the shop on the mountain doesn’t accept returns.
After returning our equipment, we were very lucky that the ski patrol officer Markus kindly offered to take us back up the hotel. We really appreciated his help — without him, it would have been another long and difficult walk.
There are simply many practical issues that should be improved. I truly hope the resort can learn from more established ski destinations to create a safer and more beginner-friendly experience.
The positive interactions with the staff were the main reason we didn’t give this place a one-star rating — they truly made a difference despite the other issues. Really thank you, Coach Joni, Peter, Markus, Joonathan and the other staff I didn’t get your name.
EEmconcBad management during check in.
I book an Apartment for 2 nights for this stay but I got the room for 1 night each. Staff told me I have to change room tomorrow and check out at 12PM.
So that mean first night I stay and tomorrow check out 12PM and wait for a new room. Also, the apartment is very far from reception. Luckily, I have a car. Imagine if I don't have a car, I have to carry big luggage from the apartment to reception to check out and wait for new room later and move my luggage to new room again, how was it?
Moreover, when I check out at 12PM staff told me the room will ready for check in around 2 hours. Then came back to check in again for second at 3PM another staff told me the room is not ready yet and policy for the Apartment check in time is 6PM. ***!!! I said I need the room now because this is unacceptable. Then staff told me the room is ready and give me the key card.
So, for this situation I waste the time for half day to pack my luggage, move a lot of luggage to my car with a lot of snow, check out, go to reception for check out, wait the new room, wait, wait, wait, and come back to check in and got very bad answer that she told the room is not ready, and go to check in again, move my luggage to new apartment with a lot of snow, and take a rest. VERY BAD!!!!!
AAnonymous UserRooms are superb! Clean and good decoration. Breakfast are of high quality and provides a variety of choices. Staff are helpful. But parking costs 18 euros per night. Excellent location, just in the city centre. Shopping malls are 1 to 2 minutes' walk.
GGuest UserLimited check in counter, but staff is patient and helpful.
Not really near central station, needs to take taxi with large luggage
Rental car Hertz is next door, if you want quick car rent.
Simple breakfast, will be good to have some Asian foods.
Overall everything is perfect.
生生け花I stayed in November 2024.
The room type is a standard twin room.
The room was clean and had a one-seater sofa, desk, refrigerator, hanger rack, etc.
The toilet and shower room had a partition in the shower room so that water did not leak out, which was good.
There were towels of various sizes.
The breakfast was also delicious and had a wide variety of options.
There was also a sauna and pool in the basement, and the pool was quite wide and the water was about 2m deep in the deepest part!
In terms of location, it is about a 30-minute walk from Rovaniemi Station, but there is a bus stop right in front of the hotel, so you can get to the hotel by bus.
You can also take this bus to Santa Claus Village.
You can see the Lumberjack's Candle Bridge when you leave the hotel, and access to Rovaniemi city is good, so the location was great.
兔兔兔愛睡覺The environment is very good, but it is a bit far from the city center and you have to take a taxi to get there. There is a supermarket for supplies in about 20 minutes' walk. The chalet is close to the ski slopes, perfect for those who want to ski for hours with ease. The restaurant provides a simple breakfast, which is the same every day, so the small kitchen in the wooden house is very important. You can cook some simple meals by yourself with basic utensils😙 Finally, we also successfully chased the Northern Lights by the lake
SSimonHassle free checkin where email instructions were given to enter the building and acquire the keys to the apartment. New and clean apartment with many amenities including a washing machine. About 3mins walk to the city centre where there are restaurants, cafe, pubs and shopping malls. Recommended.
AAnonymous UserClean with everything I needed. The restaurant servers and hotel reception were friendly and efficient. The restaurant had lots of local dishes.
Nnoel limExcellent service from the hotel staff. Breakfast has more quality then quantity. Hotel is a little bit out of the way especially if you drive a rented car as most of the roads have no street lights and you will have to depend on the high beam from the car to lead you through..it can get overwhelming esp if the first time you are driving in the snow. 10am to 3pm is the only period you can drive anywhere safely as beside the lights, there are stil icey roads to tackle
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