4-Star Hotels in Dhaka Division, Bangladesh

My second time staying here. This time my experience of staying here was better than the last time. Nice hotel staffs and professional frontdesk. Pick up service was great. Easy check in. Room was fine with a clean washroom. But they could place the shower-room ceiling parts a bit more properly to give a better feeling during taking shower. Restaurant foods were good.

My father-in-law stayed at White Palace Hotel in Dhaka and had a great experience. The housekeeping was good and the staff were friendly and welcoming. Highly recommend for a comfortable stay in Dhaka!

Good place to stay by the airport however the room is smaller than the provided picture. No exhausting fan in the bathroom, no iron in the room for the high room rate.

The location was good for business, but dhaka traffic is dhaka traffic, so it was a pain to travel anywhere other than downtown. The staff were outstanding. Nothing was too much trouble. Everything was clean, and our room was cleaned daily. The only issue I had was that the bed was too hard, and I didn't sleep well the first night. I told the house cleaner, and immediately he brought a softer mattress and 2 quilts. After this, I slept well. I am a westerner and used to soft beds, my travel partner is Bengali and the bed was fine for her. So this will not be a problem if you are used to hard beds. As soon as I told them my problem, they solved it immediately. Such good hospitality. The roof top pool was refreshing and clean. The gym was very well equipped, better than some gyms I have been to.

I arrived in Dhaka late at night and chose a hotel near the airport to catch a domestic flight the next morning. Ctrip said that one-way pickup from the airport to the hotel was free, but I sent two emails to the hotel to request a pickup, but there was no reply. A Bangladeshi acquaintance contacted me to request a pickup. When I arrived at the airport and went to the area where the pick-up car was waiting, the hotel car was not waiting, and the wait time was so long that I thought the pick-up car had left the hotel after the hotel had contacted me about arriving at the airport. When I arrived at the hotel, the front desk told me that the pickup fee would be 1,000 taka. When I told them that it was free on Ctrip, they asked me to show them something that said that, but since it was late at night, they said they would talk to the manager about this matter and that I should go to my room and get some rest. I had my Ctrip screen ready to show them if they asked me about this when I checked out the next morning, but they didn't charge me for the pickup fee after all. The room was as clean as the photos on the website, but there was no hot water in the shower. I stayed there during Ramadan, so it was hard to eat during the day, so I was hoping for a breakfast buffet, but instead of a buffet, I was given a choice from an a la carte menu. It was totally fine for me to order just fried rice and chow mein by myself, and they offered to make me a refill of pineapple juice. I didn't get a refill of pineapple juice, but when I asked for coffee after the meal, they went to the cafe downstairs outside the restaurant to make coffee for me. Check-out went smoothly, and when I tried to call a taxi to go to the airport using Uber but it didn't work, the front desk person used their own Uber to call a taxi for me, so I was able to get to the airport at a more reasonable price than if I had asked the hotel for a taxi. Overall, it was a very pleasant stay.

Good hotel however during my booking period, the hotel relocated me on 2nd night out of 3 nights due to no room availability but my booking already paid. So quite inconvenient to pack and go to other hotel but not with same price of my current booking. But they offer again to stay at 3rd night but it will be troublesome to again pack and repacking luggage.

nice hotel offered me a complimentary room upgrade for nice and quiet room. Many thanks for a pleasant stay this time at your property and surely will choose you again for next biz visit.

Very clean hotel and the service was great! Everyone spoke good english and was very courteous even the security guards that opened the door for you. I had an issue with my bed and they promptly fixed it. Location is alright. It's right in Dhaka, but due to how the roads are built, when traveling by car, you have to make a big loop to get to the building. They decided to clean the water tanks mid day, so the water was orange for several hours. They told us to run the water for 15 minutes after but it was still yellow tinge and the remainder of the stay. Design of the shower is awful. No hooks nearby. You have to walk across the bathroom to get the towels and no where to hang them. The showerhead is attached about 4 feet high so it shoots at your chest or you can use the rainfall shower head where it pours directly down. Breakfast was mediocre. Selection was ok, taste was ok, but it was not fresh and the good items were not refilled frequently enough.

Advantages: The room layout of the penthouse suite is good, the balcony is large and connected to the bedroom and bathroom, the scenery is clean and refreshing, you can be quiet and dazed in the noisy Bangladesh. The TV can be used to watch YouTube and airplay, which is suitable for falling asleep at night. The breakfast is delicious, some dishes are changed every day, and the quality of desserts and fruits is also good. If you go late, the chef can help to make them, which is the most satisfactory place. The shower water flow is strong and the wind power of the constant temperature hair dryer is also strong. Disadvantages: The lobby area is small, and there is a machine sound in the room from time to time, similar to a generator? The sound insulation is average, and you can hear it when the door next door is closed.

The hotel breakfast buffet is very good, the category is complete, clean and hygienic. Good location, close to the airport, very convenient. The location of the hotel is in the new district of Dhaka, the surrounding environment is good, not crowded. There is a gym, which is very good for me.