5-Star Hotels in Madeira, Portugal

Excelent choice for our stay in Madeira. The hotel is located in a natural botanical garden - some will count this as a minus, but I disagree. On our arrival, at 2AM - Bolt cost was 25USD (31kms). Excelent service, very clean, lots of activities and friendly staff. Totally recommended.

Wir waren leider nicht wirklich zufrieden. Die Lage war wunderschön! Jedoch war das Hotel viel zu groß, um sich wohlzufühlen…beim Frühstück war es extrem laut, die Mitarbeiter überfordert und das Buffet total verstreut. Innerhalb der hoteleigenen Restaurants wurde man ziemlich über den Tisch gezogen, indem sie einem immer wieder Brot und Wasser anboten, was schlussendlich auf der Rechnung stand! Des Weiteren zahlt man eine Service-Gebühr von 10% für einen Service, der nicht anders war als in einem normalen Restaurant, wo man diese nicht zahlen muss. Dafür, dass es ein 5-Sterne-Hotel ist, bietet es ziemlich wenig und ist leider nur auf Profit und nicht auf das Wohl der Gäste aus. Für den Preis nicht zu empfehlen! Schade….

My first trip to Madeira and this hotel was such a great choice. close enough to Funchal centre to be within walking distance and quiet enough you didn't feel like you were in a big city. The view was fabulous and sunrise a joy. Surrounded by gardens the morning bird chorus was amazing and a great way to wake up. The Hotel was built in the 70's and is showing a little age but in a charming way. Being an architecture lover I was in hog heaven to view this Oscar Meyermier classic... The rooms are large enough for two, Clean, great shower, tidied everyday and all the staff are very helpful and knowledgeable. A few other reviews have complained about the food but for the price, I found it just right. Already looking forward to my next stay in September.

This is a beautiful hotel and definitely deserves its rating. Our room was gorgeous and had a great view overlooking the hills. The pool area is lovely, it has great views from every side. There were always sun loungers available and it is a peaceful and relaxing space. We never normally bother with breakfast but it was too good to miss, plenty of choice and all freshly cooked. It was great fun watching Bella the robot. We had a meal in the rooftop restaurant and lunch in the pool bar and it was all excellent. The staff were all great too, all really helpful and polite.

5star hotel offering 4 different restaurants.Japanese,Maderian,Italian and International.Standard of food was excellent in all restaurants.My only small grouch would be ,as ever food in the main restaurant is always warm and not hot.Although you can get fresh omelette an breakfast which was good.Our room was great with our own large veranda and loungers overlooking the sea and pool,perfect.Only other grouch was the nightly entertainment was average singing or a bit of dancing groups.95% of the staff were very friendly and very generous with drink measures.Would defo recommend.

We had a junior suite at the hotel. Big buffet breakfast each day with great coffee. Fresh baked goods. Hit omelette and more. Lovely infinity pool with bar. So many restaurants right outside the door. We ate dinner here too. Enjoyed tempura and good home made soups. Ocean views. Nice staff. Clean rooms.

I can not rate Dreams Madeira enough. From the moment we got there, to the moment we left, the staff were absolutely unbelievable. A special thanks to ALL staff, including the Yoga coaches, the aqua aerobics teachers and the spa team, a special thanks to Natacha for truly going above and beyond. We booked this stay to celebrate a 35th birthday and Dreams did not disappoint! Also a big thanks to Sandra for being such a kind hearted and friendly member of staff. The resort is SO big, so much choice of food and activities (including the tours at marina!) Hotel was super clean, room was perfect, the hospitality was unmatched. Will definitely be returning! From X2 Pav.

One more day to go before our journey back to the UK....this hotel is amazing ...food and staff are excellent ....rooms are little bit dated but beds comfy..shower good and of course clean.... we would love to come back maybe at Xmas and bring our families ....see how the pennies go ....came with Jet 2 a super company too ..so thank you again to all who made our holiday so so lovely.....

This hotel exceeded our expectations. Charming hotel, very well managed, all 3 restaurants were very good. We stayed half board. We thought it was good value for money and were very happy with the excellent service so rarely found these days. The bed was extremely comfortable, our room overlooked the very pretty and well kept gardens. We were on the ground floor close to everything, which was helpful as I have walking difficulties. The pool bar and dining rooms are all beautifully decorated. We enjoyed the pool area, sauna and jacuzzi. We also enjoyed a boat trip organised by the hotel with Gavaio Madeira, we saw some dolphins which was great. There is a good supermarket nearby, Continente, a pharmacy and a few other shops and it was easy to get into town either with the shuttle provided by the hotel or taxi. It was perfect for us, we thoroughly enjoyed our stay and hope to return one day! Thank you Room 117

This hotel was excellent. There are 1 and 2 star reviews here on TA - I do not recognise the picture in these reviews - all I can say is that the more spelling mistakes I see in a review, the less I value it. (I mean - you expect the hotel to be so perfect in every respect, the least you could do is exercise the same level of care and attention in your review. How can you expect high standards elsewhere when you don't hold yourself to the same level?) From the moment we walked in we felt welcome. The check-in was very simple and efficient. We arrived quite late, and they'd thought to have a tray of cold food sent up to our room for us. Thank you! There is an underground car-park free for guests (useful with a hire car) and whilst we were there it was not too busy at any point. The Wifi is easy to connect to and pretty fast. It did tend to drop out quite a bit when in the main bar area, but otherwise it was problem-free. The pools and areas are excellent - perhaps it would be nice to have one of the outdoor pools slightly heated - they could be cold. The little gym is fine - like most hotel gyms its not exactly a full health-club, but it allows you to keep up most of your workout routine. Restaurants - really good. The buffet for breakfast and evening meal was excellent - very well presented, maintained, and huge choice. That includes for vegetarians, with the slight caveat that it would have been nice to have vegetarian hot main meals for dinner, although with the very wide salad range, no-one is short of choice. The three special restaurants (Madeiran, Italian, and Moroccan) were also great, and although you have to book in advance, there's no limitation on how many times you can go. Vegetarians here generally have to ask, but then there are plenty of options. The staff in all the restaurants were particularly friendly and good at what they do. The room was nice, and comfortable. We had a double room with an extra bed (to make it a family room) - perhaps it was a little small for that given that it is a 5-star, but it was by no means cramped and if you were just a couple in that, then you'd be fine. The room housekeeping was good. A small criticism is that although there was a leaflet saying that soft drinks in the minibar would be replaced (for free) this wasn't done - I don't know if we needed to specifically ask. It wasn't a problem for us (or we would have asked) but it would be nice to have had that happen automatically. Point of criticism - we seemed to spend a little longer waiting for lifts than would be ideal - there seemed to be one lift out of operation although no signage to that effect, and the lifts were a little under-sized - quite cramped when more than three people were in. In many ways the experience of a hotel like this can be affected by the number of people, and while we were here, it didn't seem overly full - perfect for us but may not always be like that. The area is ok - it's a little out of Funchal (about 2 m

Wir waren leider nicht wirklich zufrieden. Die Lage war wunderschön! Jedoch war das Hotel viel zu groß, um sich wohlzufühlen…beim Frühstück war es extrem laut, die Mitarbeiter überfordert und das Buffet total verstreut. Innerhalb der hoteleigenen Restaurants wurde man ziemlich über den Tisch gezogen, indem sie einem immer wieder Brot und Wasser anboten, was schlussendlich auf der Rechnung stand! Des Weiteren zahlt man eine Service-Gebühr von 10% für einen Service, der nicht anders war als in einem normalen Restaurant, wo man diese nicht zahlen muss. Dafür, dass es ein 5-Sterne-Hotel ist, bietet es ziemlich wenig und ist leider nur auf Profit und nicht auf das Wohl der Gäste aus. Für den Preis nicht zu empfehlen! Schade….

My first trip to Madeira and this hotel was such a great choice. close enough to Funchal centre to be within walking distance and quiet enough you didn't feel like you were in a big city. The view was fabulous and sunrise a joy. Surrounded by gardens the morning bird chorus was amazing and a great way to wake up. The Hotel was built in the 70's and is showing a little age but in a charming way. Being an architecture lover I was in hog heaven to view this Oscar Meyermier classic... The rooms are large enough for two, Clean, great shower, tidied everyday and all the staff are very helpful and knowledgeable. A few other reviews have complained about the food but for the price, I found it just right. Already looking forward to my next stay in September.

This is a beautiful hotel and definitely deserves its rating. Our room was gorgeous and had a great view overlooking the hills. The pool area is lovely, it has great views from every side. There were always sun loungers available and it is a peaceful and relaxing space. We never normally bother with breakfast but it was too good to miss, plenty of choice and all freshly cooked. It was great fun watching Bella the robot. We had a meal in the rooftop restaurant and lunch in the pool bar and it was all excellent. The staff were all great too, all really helpful and polite.

5star hotel offering 4 different restaurants.Japanese,Maderian,Italian and International.Standard of food was excellent in all restaurants.My only small grouch would be ,as ever food in the main restaurant is always warm and not hot.Although you can get fresh omelette an breakfast which was good.Our room was great with our own large veranda and loungers overlooking the sea and pool,perfect.Only other grouch was the nightly entertainment was average singing or a bit of dancing groups.95% of the staff were very friendly and very generous with drink measures.Would defo recommend.

We had a junior suite at the hotel. Big buffet breakfast each day with great coffee. Fresh baked goods. Hit omelette and more. Lovely infinity pool with bar. So many restaurants right outside the door. We ate dinner here too. Enjoyed tempura and good home made soups. Ocean views. Nice staff. Clean rooms.

One more day to go before our journey back to the UK....this hotel is amazing ...food and staff are excellent ....rooms are little bit dated but beds comfy..shower good and of course clean.... we would love to come back maybe at Xmas and bring our families ....see how the pennies go ....came with Jet 2 a super company too ..so thank you again to all who made our holiday so so lovely.....

This hotel exceeded our expectations. Charming hotel, very well managed, all 3 restaurants were very good. We stayed half board. We thought it was good value for money and were very happy with the excellent service so rarely found these days. The bed was extremely comfortable, our room overlooked the very pretty and well kept gardens. We were on the ground floor close to everything, which was helpful as I have walking difficulties. The pool bar and dining rooms are all beautifully decorated. We enjoyed the pool area, sauna and jacuzzi. We also enjoyed a boat trip organised by the hotel with Gavaio Madeira, we saw some dolphins which was great. There is a good supermarket nearby, Continente, a pharmacy and a few other shops and it was easy to get into town either with the shuttle provided by the hotel or taxi. It was perfect for us, we thoroughly enjoyed our stay and hope to return one day! Thank you Room 117

This hotel was excellent. There are 1 and 2 star reviews here on TA - I do not recognise the picture in these reviews - all I can say is that the more spelling mistakes I see in a review, the less I value it. (I mean - you expect the hotel to be so perfect in every respect, the least you could do is exercise the same level of care and attention in your review. How can you expect high standards elsewhere when you don't hold yourself to the same level?) From the moment we walked in we felt welcome. The check-in was very simple and efficient. We arrived quite late, and they'd thought to have a tray of cold food sent up to our room for us. Thank you! There is an underground car-park free for guests (useful with a hire car) and whilst we were there it was not too busy at any point. The Wifi is easy to connect to and pretty fast. It did tend to drop out quite a bit when in the main bar area, but otherwise it was problem-free. The pools and areas are excellent - perhaps it would be nice to have one of the outdoor pools slightly heated - they could be cold. The little gym is fine - like most hotel gyms its not exactly a full health-club, but it allows you to keep up most of your workout routine. Restaurants - really good. The buffet for breakfast and evening meal was excellent - very well presented, maintained, and huge choice. That includes for vegetarians, with the slight caveat that it would have been nice to have vegetarian hot main meals for dinner, although with the very wide salad range, no-one is short of choice. The three special restaurants (Madeiran, Italian, and Moroccan) were also great, and although you have to book in advance, there's no limitation on how many times you can go. Vegetarians here generally have to ask, but then there are plenty of options. The staff in all the restaurants were particularly friendly and good at what they do. The room was nice, and comfortable. We had a double room with an extra bed (to make it a family room) - perhaps it was a little small for that given that it is a 5-star, but it was by no means cramped and if you were just a couple in that, then you'd be fine. The room housekeeping was good. A small criticism is that although there was a leaflet saying that soft drinks in the minibar would be replaced (for free) this wasn't done - I don't know if we needed to specifically ask. It wasn't a problem for us (or we would have asked) but it would be nice to have had that happen automatically. Point of criticism - we seemed to spend a little longer waiting for lifts than would be ideal - there seemed to be one lift out of operation although no signage to that effect, and the lifts were a little under-sized - quite cramped when more than three people were in. In many ways the experience of a hotel like this can be affected by the number of people, and while we were here, it didn't seem overly full - perfect for us but may not always be like that. The area is ok - it's a little out of Funchal (about 2 m

My wife and I have just returned from the amazing Quintinha Sao Joao for the 6 th time and are already very much looking forward to returning in January 2025, and other dates next year. This shows how much we enjoy our visits and we come home feeling so relaxed. We feel that everything about this hotel is faultless. From the excellent food and service provided by Felipe (who is such a gentleman) and all his staff, the bar staff, the reception staff who are very pleasant and welcoming and not forgetting the wonderful Rosie in Guest Services who is always so cheery and helpful. She goes out of her way to ensure that you have all the information you require for Madeira, printing off bus routes etc. And advising things to do during your stay. She will book trips for you and nothing is ever too much trouble for her. The bedrooms and all areas of the hotel are kept spotlessly clean by the cleaning staff. The food is the best we have ever had the pleasure to taste. From the massive variety available at breakfast to the wonderful meals at night. The chefs do an amazing job and are great at catering for my wife’s gluten intolerance, without detracting form taste or quality of the meals. The restaurant and indeed the whole hotel is beautifully decorated and the ambience is so relaxing. My wife had 2 massages from Daniella and she found these to be so relaxing. The hotel gardens re kept beautiful, with lots of unusual plants and beautiful orchids. It is so relaxing sitting out in the garden bar and having a drink or something to eat. Several of the staff have worked at the hotel since it opened - 26 years ago, which shows you how well they are treated by the General Manager, Andre Barreto who is so pleasant. We re really looking forward to returning next Month.

The hotel that left a deep impression will have a chance to come back. The hotel is in a great location, close to the edge of the cliff. Invincible sea view. All kinds of swimming pools are suspended on the edge of the cliff at different heights. There are sea water, natural water temperature and heated water temperature, which enjoy great value. There are 2 large restaurants, and the rest of the outdoor restaurants, bars, and salons are so many that they have stayed for a few days and have not found out. The big restaurant buffet has a cabaret show in the evening, and the male and female singers play piano. There are tabloids in the hotel, 6 languages, English and American languages, and there are American and British versions. Service staff gentlemanly, friendly and friendly. Different restaurants with a variety of flavors to choose from.

Excelent choice for our stay in Madeira. The hotel is located in a natural botanical garden - some will count this as a minus, but I disagree. On our arrival, at 2AM - Bolt cost was 25USD (31kms). Excelent service, very clean, lots of activities and friendly staff. Totally recommended.

Excelent choice for our stay in Madeira. The hotel is located in a natural botanical garden - some will count this as a minus, but I disagree. On our arrival, at 2AM - Bolt cost was 25USD (31kms). Excelent service, very clean, lots of activities and friendly staff. Totally recommended.