5-Star Hotels in Madeira, Portugal

Excelent choice for our stay in Madeira. The hotel is located in a natural botanical garden - some will count this as a minus, but I disagree. On our arrival, at 2AM - Bolt cost was 25USD (31kms). Excelent service, very clean, lots of activities and friendly staff. Totally recommended.

Great hotel! We really enjoyed our holiday at the hotel. It's a whole city! There's a promenade and several swimming pools. The food is top notch! You can have a buffet, you can go to restaurants, and there's even a coffee shop with delicious coffee! We spent our evenings at the bar, drinking delicious cocktails and dancing. There's a beautiful trail nearby - Cape Sao Lourenco. There's a shuttle to Funchal, which is very convenient. We'll definitely come back again!

Brand new hotel,very clean and spacious size of room. Staff very friendly and helpful throughout our stay and very good location!

Everything was fantastic, hotel location, services and design of the hotel. I enjoyed the 2 nights there. Unfortunately the welcoming was not good for me as I waited for 3 hours and 20 minutes. Yes I came early before the check in time which is 2 Pm and I came at 11:50 and the front deck staff ( Eduard ) confirm to me that my room will be ready at 2 pm but till 3:10 pm only I got to my room after I esclate my issue to the front deck manager ( Peter ), the problem was not about the time I lost, but the attitude of front deck staff as he is looking to my face multiple times and he didn’t come to say sorry that your room not yet ready just to apologizing…

A beautiful beachfront hotel that is perfect for romantic getaways and a cheaper alternative, yet still luxury, to standard 5 star hotels. Location wise the hotel isn’t great as it’s very remote from the strip/city centre and taxi prices are not particularly cheap in Madeira. The rooms are spacious and stunning, well worth it with a great selection for the breakfast buffet and plenty of restaurants/options for dinner. A lovely love band/musician plays every night which is also great. Overall a wonderful stay with much friendly staff, however if you are looking to do much sightseeing in Madeira, this hotel is not the best option unless a significant amount is left for travel.

Hotel localizado dentro do Centro Comercial Plaza Madeira. Difícil achar pois a entrada é pelo Shopping (?) ou pela garagem privada em baixo do shopping. Pouca informação e difícil de entender como chegar a recepção pela garagem. Até o Waze se embaralhou para achar o hotel. Sobimos 2 ascensores e entramos em porta com campainha, corredor estrito e depois um terraço a descoberto. Daí uma  porta de vidro pesada para acessar pelo lounge de eventos. Piso todo de cascalho (pedra) com rolamento difícil das malas com rodas. Apesar da maratona (jogo escape) o hotel é boutique como visual bonito e com uma café da manhã de um 5 estrelas. Se melhorassem a chegada para recepcionar os clientes como é costume nos Hotéis 5 estrela ficaria um Luxo só. o aquecimento da piscina no  Terrace seria uma mais valia. Quartos limpos e minibar ”on demand”. Gostamos até do robô que recolhe os pratos e utensílios do café.

The location is not only conveniently situated but also offers stunning surroundings that enhance the overall experience. The facility itself is thoughtfully designed, combining modern amenities with a welcoming atmosphere, ensuring that every guest feels comfortable and well-accommodated

Thanks to the beautiful and enthusiastic Miss Erica at the front desk, we have a perfect experience. Everything is very beautiful. The location of the hotel is super good. There are many delicious restaurants when you go out. There are four swimming pools here, one of which has a swimming pool directly to the sea. It’s so beautiful. ～ Very cost-effective

The heated swimming pool on the top floor of the hotel is a highlight. Going to the top floor to see the night view at night is very beautiful. The location of the hotel is great.

The hotel is conveniently located near the Lido area; great restaurants around the hotel and the airport bus stops right outside the hotel (return cost 8 euros)! Staff really friendly also and the team arranged a little surprise for my partner s birthday also. Nothing was too much trouble. The breakfast buffet was really good too with lots of choices. Hotel amenities were good too. All in all a great hotel. We also enjoyed the 30min walk to the old town from hotel but appreciate this may not be for everybody…though plenty taxis and the local bus route are a skip and a hop away.