A beautiful beachfront hotel that is perfect for romantic getaways and a cheaper alternative, yet still luxury, to standard 5 star hotels. Location wise the hotel isn’t great as it’s very remote from the strip/city centre and taxi prices are not particularly cheap in Madeira. The rooms are spacious and stunning, well worth it with a great selection for the breakfast buffet and plenty of restaurants/options for dinner. A lovely love band/musician plays every night which is also great. Overall a wonderful stay with much friendly staff, however if you are looking to do much sightseeing in Madeira, this hotel is not the best option unless a significant amount is left for travel.
Unprecedented choice for breakfast!!!
Some guests did not clean up their plastic cups and containers themselves; the wind would cause them to fall to the floor and it sometimes did not seem so clean. Hotel staff does try to clean up quickly.
When you stay at Albatroz Beach & Yacht Club in Santa Cruz, you'll be next to a golf course, within a 5-minute drive of Palmeiras Beach and Machico Beach. This 5-star hotel is 10.7 mi (17.1 km) from Madeira Botanical Garden and 11.9 mi (19.2 km) from CR7 Museum.
Treat yourself with massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge). Guests can catch a ride on the complimentary shuttle, which operates within 1 kilometers.
Enjoy Mediterranean cuisine at HIBISCUS, a beachfront restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. Continental breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in Santa Cruz? This hotel has 1076 square feet (100 square meters) of space consisting of conference space and a meeting room. Free valet parking is available onsite.
Make yourself at home in one of the 19 individually decorated guestrooms, featuring minibars and LED televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
El hotel es impresionante… los alrededores con los jardines, casa del te, el spa y la piscina…. Todo es realmente increíble. Una pena haber pasado allí solo una noche… el desayuno en el jardín es todo un lujo… nos ha gustado todo!!!!
Everything was fantastic, hotel location, services and design of the hotel. I enjoyed the 2 nights there. Unfortunately the welcoming was not good for me as I waited for 3 hours and 20 minutes. Yes I came early before the check in time which is 2 Pm and I came at 11:50 and the front deck staff ( Eduard ) confirm to me that my room will be ready at 2 pm but till 3:10 pm only I got to my room after I esclate my issue to the front deck manager ( Peter ), the problem was not about the time I lost, but the attitude of front deck staff as he is looking to my face multiple times and he didn’t come to say sorry that your room not yet ready just to apologizing…
Wir waren leider nicht wirklich zufrieden. Die Lage war wunderschön! Jedoch war das Hotel viel zu groß, um sich wohlzufühlen…beim Frühstück war es extrem laut, die Mitarbeiter überfordert und das Buffet total verstreut. Innerhalb der hoteleigenen Restaurants wurde man ziemlich über den Tisch gezogen, indem sie einem immer wieder Brot und Wasser anboten, was schlussendlich auf der Rechnung stand! Des Weiteren zahlt man eine Service-Gebühr von 10% für einen Service, der nicht anders war als in einem normalen Restaurant, wo man diese nicht zahlen muss. Dafür, dass es ein 5-Sterne-Hotel ist, bietet es ziemlich wenig und ist leider nur auf Profit und nicht auf das Wohl der Gäste aus. Für den Preis nicht zu empfehlen! Schade….
Location was good as is just a 10 min walk to downtown. As a frequent traveler, I don't consider the hotel 5-star rated hotel. It's ok for a 4-star, but not 5. Doesn't meet a 5-star standard in several things. For example, if you are driving, parking is a little bit an hassle as you have to change from one building to another. Breakfast was good but not 5-star breakfast. Lack of warm breakfast dishes and pastries. Windows in the room not sound proof. Woke up severals times during night time as you could hear the noise from the Garbage truck. When you take a shower, leaks water towards the hand sink area. Pillows, not match a 5-star standard either. Was ok, but not great!
Since it was all-inclusive, we were able to eat and drink at one of the restaurants. The restaurant I recommend is an Italian cafe called VELA DI CANALE.
They offer all-you-can-eat hot pizza, and if you time it right, they'll even bake you your own pizza with your favorite toppings. The pool was spacious and we were able to relax. I'd love to stay here again.
After several nights, you will notice that one or another manco, but for us, in general, everything is still at a level where it seems appropriate to the style. Very stylish overall and the professionalism or the handling of most employees with the guests at a successful level. In fact, you must not ignore the P/L. Not for everyone the right thing, but even the situation is a super compromise for us.
The breakfast is very good, suitable for children, the location of the hotel is impeccable, it can be said that the best. Recommended by British friends, the price is more expensive than other hotels. I didn't feel anything special when I looked at the website pictures, but I still believe in my friends and I booked them. Check-in is at night, from the front desk reception to the lead to the room to experience the professional, enthusiastic and meticulous service of the hotel staff. Needless to mention the room, there is a hotel manager's personal welcome speech, service introduction box, postcard, welcome dessert... Feel the bay's breeze night view on the balcony, drink some red wine, great. After a long-distance flight, take a shower in the classic and elegant bathtub, sweet as a dream. At 7 o'clock in the morning, the sun has not come out, greet a new day in the heated swimming pool in Jingyi. If you like sea water, you can swim in two seawater swimming pools, especially the unique piscina pool on the beach, let you let go of your imagination. Breakfast is a surprise. Every meal is carefully prepared, with a wide selection of ingredients, a wide variety of foods, and a lot of local specialties. The tableware is exquisite, and you can enjoy the feeling of the rising sun. The breakfast manager is great, remembering the name of each guest and feeling warm. The garden of the hotel, as a gardening professional, can only Wow, linger on, can't bear to leave, look at the picture... Finally, special thanks to Joana, your professional enthusiasm, so that every guest will come back again again again
Outstanding
53 reviews
9.5/10
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9.1/10
NNia TravelsA beautiful beachfront hotel that is perfect for romantic getaways and a cheaper alternative, yet still luxury, to standard 5 star hotels. Location wise the hotel isn’t great as it’s very remote from the strip/city centre and taxi prices are not particularly cheap in Madeira. The rooms are spacious and stunning, well worth it with a great selection for the breakfast buffet and plenty of restaurants/options for dinner. A lovely love band/musician plays every night which is also great. Overall a wonderful stay with much friendly staff, however if you are looking to do much sightseeing in Madeira, this hotel is not the best option unless a significant amount is left for travel.
GGuest UserLocation was good as is just a 10 min walk to downtown. As a frequent traveler, I don't consider the hotel 5-star rated hotel. It's ok for a 4-star, but not 5. Doesn't meet a 5-star standard in several things. For example, if you are driving, parking is a little bit an hassle as you have to change from one building to another. Breakfast was good but not 5-star breakfast. Lack of warm breakfast dishes and pastries. Windows in the room not sound proof. Woke up severals times during night time as you could hear the noise from the Garbage truck. When you take a shower, leaks water towards the hand sink area. Pillows, not match a 5-star standard either. Was ok, but not great!
GGuest UserThe hotel is conveniently located near the Lido area; great restaurants around the hotel and the airport bus stops right outside the hotel (return cost 8 euros)! Staff really friendly also and the team arranged a little surprise for my partner s birthday also. Nothing was too much trouble. The breakfast buffet was really good too with lots of choices. Hotel amenities were good too. All in all a great hotel. We also enjoyed the 30min walk to the old town from hotel but appreciate this may not be for everybody…though plenty taxis and the local bus route are a skip and a hop away.
JJaneShGreat hotel! We really enjoyed our holiday at the hotel. It's a whole city! There's a promenade and several swimming pools. The food is top notch! You can have a buffet, you can go to restaurants, and there's even a coffee shop with delicious coffee! We spent our evenings at the bar, drinking delicious cocktails and dancing. There's a beautiful trail nearby - Cape Sao Lourenco. There's a shuttle to Funchal, which is very convenient. We'll definitely come back again!
AAH FAWADThe location is not only conveniently situated but also offers stunning surroundings that enhance the overall experience. The facility itself is thoughtfully designed, combining modern amenities with a welcoming atmosphere, ensuring that every guest feels comfortable and well-accommodated
AAd rianExcelent choice for our stay in Madeira. The hotel is located in a natural botanical garden - some will count this as a minus, but I disagree. On our arrival, at 2AM - Bolt cost was 25USD (31kms).
Excelent service, very clean, lots of activities and friendly staff.
Totally recommended.
GGuest UserWir waren leider nicht wirklich zufrieden. Die Lage war wunderschön! Jedoch war das Hotel viel zu groß, um sich wohlzufühlen…beim Frühstück war es extrem laut, die Mitarbeiter überfordert und das Buffet total verstreut. Innerhalb der hoteleigenen Restaurants wurde man ziemlich über den Tisch gezogen, indem sie einem immer wieder Brot und Wasser anboten, was schlussendlich auf der Rechnung stand! Des Weiteren zahlt man eine Service-Gebühr von 10% für einen Service, der nicht anders war als in einem normalen Restaurant, wo man diese nicht zahlen muss. Dafür, dass es ein 5-Sterne-Hotel ist, bietet es ziemlich wenig und ist leider nur auf Profit und nicht auf das Wohl der Gäste aus. Für den Preis nicht zu empfehlen! Schade….
GGuest UserThis was a great experience, my room included a spa wet circuit which was very relaxing. The views from hotel were amazing and the staff was very attentive and friendly. The location was very convenient and close to the town center. It was an excellent and relaxing hotel stay.
GGuest UserThe bathroom facilities are simple, and the deluxe double room has no door. It is inconvenient to dry clothes on the balcony, and the room is too small. The environment and service are good, three meals a day are all inclusive and taste good, and the parking is convenient.
GGuest UserUnprecedented choice for breakfast!!!
Some guests did not clean up their plastic cups and containers themselves; the wind would cause them to fall to the floor and it sometimes did not seem so clean. Hotel staff does try to clean up quickly.
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