5-Star Hotels in Faro District, Portugal

During my 4-day stay, I managed to enjoy a bit of everything, from the outdoor and indoor pools to the sauna. There's free parking available near the hotel, so there's no need to use the underground parking (unless it's high season). The room boasts a beautiful view from the ninth floor, although I feel that certain finishes should be rectified for such a new, 5-star hotel; the balcony floor seems a bit loose, and the bathroom door drags on the floor. The area is a bit windy, which you can feel through the window at night when it's quiet, but it's nothing too major. Breakfast was 'average'; I missed having natural juice, which I think would be justified given the price. The pool bar also does a good job, and their wraps/sandwiches are tasty. The sun loungers are also very comfortable.

Experience started badly at check-in when they refused to add my wife to the booking as Trip.com’s mobile  “deal” was for one guest in room.  Snarky reception person rude and borderline hostile - this was our third stay at this property and as in the past, we felt a subtle bias against us as non-Portuguese.  The Front Desk Manager got involved and he refused to comp. me my wife’s addition to our room and said we had to pay euros 40 for her two day’s breakfasts.  He appeared unkempt with s dirty shirt and was unshaven .  His attitude was aggressive and disrespectful in the extreme.  We asked to be relocated to a higher floor from the 2nd floor and he informed me that there were no sea view rooms on upper floors.  This was patently a lie as the initial receptionist told me that the hotel was not fully booked. While I was in discussions with the front desk receptionist, a hotel guest came up and complained that her room was bery hot.  She was told by the same snarky receptionist that the aircon was off due to a system changeover and she should open her balcony door! When I asked the same question later on to another receptionist, he said that they could give me a fan.  She was and English lady and when a Portuguese guest arrived to check/in, that dame clerk was all over him with handshakes all around.  Other staff around the property didn’t seem overly friendly to guests as well. It is unforgivable for any hotel, let alone a supposed 5 star property, not to have its HVAC system operable and even worse, not to advise guests of the issue. Our room was spacious, if a little warm, but showed the ravages of time with chipped furniture and surfaces.  Also, not too impressed by the powdered coffee presented in the room, or a euros 3 charged for a bucket of ice. I cannot recommend this property for a stay in Portimao and there are a few other more undated hotels nearby.

Hotel has great facilities and was very clean, though we were disappointed to realise that due to unsafe cliffs, it no longer offered direct access to the beach. Service should really be improved for such an expensive hotel: 1. Reception gave us 2 twin beds even though we specifically made a request at booking for double bed 2. Restaurants got my coffee orders wrong on multiple occasions throughout the stay 3. During the saturday bbq night, the hostess Priscilla made up a poor excuse not to give us a poolside table even though we were one of the earliest guests there. Her excuse was the remaining poolside tables were reserved for 4 families with dogs. We didn't see a single dog during the entire course of 2 hours, and the tables were given away to other couples for reasons unknown. This incident really upset us, and the fact that she had the audacity to make up such an excuse is appalling. 4. Gratuity was charged at 7.5% for every item, which is fine but what left a bad taste in the mouth is the hotel did it without informing customers upfront.

Booked this hotel for a weekend getaway with my partner and we had an excellent experience. The onsite facilities were top-notch, from the relaxing spa to the suites. We felt well taken care of throughout our stay. One of the highlights was definitely the breakfast – it offered a wide variety of options, ensuring we had plenty of choices to start our day. Overall, it was a wonderful stay, and we highly recommend it for anyone looking for a relaxing and enjoyable escape.

Review of Bordoy Grand House Algarve Our stay at the Bordoy Grand House Algarve was nothing short of exceptional. From the moment we arrived, the service was warm, attentive, and genuinely personal — every staff member made us feel completely at home, without being overbearing. The hotel itself is stunning. It’s beautifully restored with vintage charm and elegant touches throughout. We loved the rooftop pool and bar area — the perfect place to unwind with views over the Guadiana River. The location is ideal too, just a short stroll from the marina and town square. One of the highlights was the food. Breakfast was a delight — fresh, high-quality, and served in a peaceful setting. We also had dinner at the Grand Salon Restaurant and it was incredible — a fine dining experience with local flair and beautifully presented dishes. The little touches made all the difference — from the turn-down service to the thoughtfully curated interiors. We left feeling relaxed, pampered, and already planning our return.

Isolated, quiet place, good for summer. I think there might be access problems to the hotel if there are many visitors, as it's an extremely narrow road and only one car can pass at a time. The spa pool is very small and we have to walk there, which in winter and during rainy and cold weather, which was my case, we ended up not going, and the hotel reservation was made for that reason, so we were sad. The room didn't have the air conditioning working on the first night, as the technician tried to fix it, it got a little hotter, but nothing special to have normal thermal comfort. I only recommend this hotel for the summer.

At best its a 4star property. During our stay hotel wasnt at its best, so ill put 3.5 stars. Hotel entrance looks like a train station waiting room. For a moment we thought that we are underground as its dark everywhere inside the hotel. Toilets were smelly on the entrance ground, Windows were cleaned on Christmas last year i think. Dirty floors. Rooms are dingy, but spacious.. Lots of cupboard space. you cant use the mirrors in bath area as its too dark. Water in Toilet bowl keeps on going unless you fiddle with the push buttons. TV Remote was filthy. Towels are from the 10th century, use with care! Toiletries are basic brands, nothing oo la la! Breakfast is good, not excellent. Theres a live station for omelettes and pancakes. Coffee from nescafe machines with pods, again not very 5 star standard. Stay here if you have a good price deal but not high expectations. DO NOT EXPECT 5 STAR SERVICE! You have been warned.

An art-filled hotel, about half an hour's drive from the airport. Stayed at the hotel for two nights, the front desk service was warm and friendly, especially the clerk Diogo, who recommended two tours for us when we missed the reservation, making our trip rich, exciting and affordable. One of the projects we were delayed at the beginning, Diogo actively coordinated the store, adjusted the time, and helped us complete the trip smoothly. Faro's sun, sea, beach, hotel service are a good memory. recommend.

The staff make the hotel really . They are brilliant.very kind and great service . However the breakfast and the amenities like the indoor pool are not up to scratch for 5 star hotel . Breakfast was very low in quality and the indoor pool was so dated , small and honestly terrible. The outdoor pool could use renovation too. The gym (you can’t even call it a gym as there is about 5 pieces of equipment in it). My room was absolutely fab. Really liked it and loved where I was positioned, had the sun on it I’ll afternoon. Big rooms too either big balcony’s. They should have a shuttle down to the marina like most other 5 star hotels in the area as it is far. If you are a golfer I think you will enjoy this place , if you’re not then maybe somewhere with more amenities might be better for you.

Southern Portugal definitely deserves a longer stay; it's just too beautiful! We regret only spending one night at the hotel this trip, but on the second day, we set off from the hotel to Praia da Marinha and hiked along the stunning coastline. We had lunch in Lagos and dinner in Portimão. From this, it's clear that Albufeira itself, where the hotel is located, doesn't offer much to explore. However, among all the hotels in Southern Portugal, the W is undoubtedly a top contender, offering incredible value for money, so we booked it for a comfortable stay. The room itself was flawless, the service was excellent, and the breakfast was delicious. The room was beautiful and new, making us feel right at home. We'd definitely come back here if we're driving again. For those not driving, I'd recommend staying in Lagos or Portimão instead.