The property in nicely located near the ski slopes and with 5 min walk you can star your day skiing.
We are a bit disappointed on how the reservation has been managed by Trip.com we have been assigned 2 Executive Suites for two adults and one child of 12 years old when 1 room would have been more than enough to accommodate three guests! That’s shameful!
Room service end at 9:30 PM which in my opinion it’s a bit too early for a 5 star hotel like this one.
Also a bit ridiculous to ask for an ice bucket 5.000 KRW against the coat of 570.000 KRW of one room only!!
My sincere appreciation and gratitude to Mr.Koh the Concierge that has been extremely helpful and kind to us during the whole stay. Kudos to him!!!
The Sokcho Cassia Hotel, which we visited for our wedding anniversary trip, was located in Daepo Port, and we could see both the port and the sea from the veranda of the accommodation. It was on the 25th floor, and when we went in, there was a slight musty smell from the bathroom shower room, so we took off one star for cleanliness! The breakfast here was 66,000 won, which was expensive compared to other accommodations, so we had high expectations, but there weren't many options for the price. Weekends are divided into three parts, and you can choose on a first-come, first-served basis when you check in. I think the checkout time was 11:00, but we checked out right after 8:00 after the first part of the breakfast to avoid traffic.
The hotel boasts an excellent location and fantastic views. We were allocated a corner room with a great outlook. We arrived early, and the male receptionist informed us we could check in at 1 PM. However, upon returning after lunch, a different female staff member, who offered no smile, insisted check-in wasn't until 3 PM. We noticed other guests checking in, some even without a credit card, which felt inconsistent. After I had to complain, we were finally allowed to check in, but then they demanded a credit card for a security deposit. The attitude of the Korean front desk staff was very frustrating and made us feel extremely uncomfortable, almost discriminatory. Otherwise, everything else was fine, and we had a very enjoyable day.
Overall, the place was clean, offered a fantastic view, and provided a wonderfully peaceful stay. I also really enjoyed the sauna. My only minor disappointment was that the swimming pool water was a bit dirty.
The elevator was uncomfortably hot because the air conditioning wasn't working, and it felt especially cramped when it was full. This definitely needs improvement. However, the facilities were excellent and very comfortable, and the overall layout was well-designed. What's more, unlike the heated pool in Sokcho which had an unpleasant odor, Samcheok's was perfectly clean and odorless. I'd definitely love to go back.
The location is so good that I visit often~~^^
Even though it's old, I visit often because I like the beach walk.
I recommend the hotel because it's cleaner than the resort.
I especially recommend the ocean view even if it costs a little more.
It's worth it~~^^
I was in room 515, and the plaza was visible,
and the bathroom was relatively clean.
If you are looking for an easy sunrise experience, this hotel is for you! You can set the alarm, then open the curtain. Once the alarm goes off, open your eyes and there you go! Sun is rising in front of your eyes!
My happiness was beyond words.
The beach, the sauna, the vibe was all fantastic!
It was a last minute reservation we have made to enjoy our national holiday and it surely was a great decision!
The location of this resort is in prime spot right next to the Dae-po dock where for the seafood lovers you are in for a delight of fresh and cost efficient sashimi and steamed crabs.
Not only that, the resort itself was very resourceful for the families who bring their youngs
- massive indoor playground
- arcade for the little gamers
- quiet family friendly walk way into the shorelines
- indoor water park
(Stopping here because my fingers hurt trying to write everything down!)
Lastly, the rooms were cleaned at exceptional quality with the ocean view.
Definitely coming back here next year!
The view from the room was superb, directly overlooking the ski slopes. The hotel is centrally located in the town, with dining and skiing just steps away. We didn't opt for breakfast during our stay, as we purchased items from a convenience store in town, so I can't comment on the hotel's breakfast.
The Kensington Hotel truly feels like it has a story. There's a unique charm that makes you want to spend your time within the hotel itself. I enjoyed limiting my outside sightseeing and instead staying in, whether strolling through the beautiful gardens or exploring the hotel's interior, which is wonderfully themed around Olympic history. I remember the Kensington Seorak being a bit inconvenient without a convenience store, so it was a pleasant surprise that the Pyeongchang hotel had one on-site. I'd definitely love to visit again if it snows.
Very Good
146 reviews
8.5/10
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8.4/10
Very Good
GGuest UserThe hotel itself was fine, except that it was a bit out of the way! There are a lot of facilities, including a convenience store and hot springs. It's located a bit high up, so it might be difficult to get there without a car.
AAnonymous UserThe hotel boasts an excellent location and fantastic views. We were allocated a corner room with a great outlook. We arrived early, and the male receptionist informed us we could check in at 1 PM. However, upon returning after lunch, a different female staff member, who offered no smile, insisted check-in wasn't until 3 PM. We noticed other guests checking in, some even without a credit card, which felt inconsistent. After I had to complain, we were finally allowed to check in, but then they demanded a credit card for a security deposit. The attitude of the Korean front desk staff was very frustrating and made us feel extremely uncomfortable, almost discriminatory. Otherwise, everything else was fine, and we had a very enjoyable day.
DDrCraqIt was a very nice experience - of course the hotel is more expensive due to its unique ”design”, but for us it was worth it (we only stayed one night). The staff is friendly and helpful, the rooms were nice and clean and parking was included. Only thing is, that there is a little walk from the parking lot to the reception, but there are carts that can be borrowed. Also the surrounding area is nice and has some viewing spots worth exploring. We had nothing to complain.
GGuest UserFree shuttle bus services definitely help get around the resort with ease. Discount coupons for restaurants, facilities and rental equipments given upon check-in are great savings too. Would choose it again for future stays.
GGuest UserThe Sokcho Cassia Hotel, which we visited for our wedding anniversary trip, was located in Daepo Port, and we could see both the port and the sea from the veranda of the accommodation. It was on the 25th floor, and when we went in, there was a slight musty smell from the bathroom shower room, so we took off one star for cleanliness! The breakfast here was 66,000 won, which was expensive compared to other accommodations, so we had high expectations, but there weren't many options for the price. Weekends are divided into three parts, and you can choose on a first-come, first-served basis when you check in. I think the checkout time was 11:00, but we checked out right after 8:00 after the first part of the breakfast to avoid traffic.
TTheGiantPandaIf you are looking for an easy sunrise experience, this hotel is for you! You can set the alarm, then open the curtain. Once the alarm goes off, open your eyes and there you go! Sun is rising in front of your eyes!
My happiness was beyond words.
The beach, the sauna, the vibe was all fantastic!
GGuest UserExcellent stay. Better than expected. I was worried that it would be crowded at the lobby/ common areas due to proximity to casino which was not a preference. The lobby of convention hotel is grand, peaceful and modern.
I was also worried that it would be inconvenient to reach the ski slopes however the shuttle buses were frequent and you can get to the slopes quickly. The bus stop drop off point is right outside the ticket office for ski passes
Hotel service was welcoming and superb from check in/out to housekeeping. As foreigners we received discount coupons for ski rental and pass. View from room was nice and loved the cream and shower gel etc. Room service was quick and portions are huge. Also how it was delivered was really good too with the robot.
Overall very good and comfortable stay.
GGuest UserThe property in nicely located near the ski slopes and with 5 min walk you can star your day skiing.
We are a bit disappointed on how the reservation has been managed by Trip.com we have been assigned 2 Executive Suites for two adults and one child of 12 years old when 1 room would have been more than enough to accommodate three guests! That’s shameful!
Room service end at 9:30 PM which in my opinion it’s a bit too early for a 5 star hotel like this one.
Also a bit ridiculous to ask for an ice bucket 5.000 KRW against the coat of 570.000 KRW of one room only!!
My sincere appreciation and gratitude to Mr.Koh the Concierge that has been extremely helpful and kind to us during the whole stay. Kudos to him!!!
TTommyGunnIt was a last minute reservation we have made to enjoy our national holiday and it surely was a great decision!
The location of this resort is in prime spot right next to the Dae-po dock where for the seafood lovers you are in for a delight of fresh and cost efficient sashimi and steamed crabs.
Not only that, the resort itself was very resourceful for the families who bring their youngs
- massive indoor playground
- arcade for the little gamers
- quiet family friendly walk way into the shorelines
- indoor water park
(Stopping here because my fingers hurt trying to write everything down!)
Lastly, the rooms were cleaned at exceptional quality with the ocean view.
Definitely coming back here next year!
AAnonymous UserLiving in the Blue Tower Sky Suite was a great experience! We enjoyed a 4-day, 3-night stay with no delays during check-out. The suite is within a 5-minute walk to the ski house and about a 10-minute walk to the central plaza, where we could shop at the convenience store (open until midnight) and visit the game store to play with the kids. Our kids really loved both the day and night activities. However, driving in the snow required extra caution since the rental car had four-season tires but no chains. Overall, it was a wonderful and memorable trip!
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