5-Star Hotels in Saint James, Jamaica

This was my first all inclusive hotel experience in jamaica. It was excellent from check in point onwards. All staff members were exceptional, customer service second to none. The variety of food included traditional as well as other selections and was great. If there was a downside it would be the traffic noise that could be head from room 643, maybe a better sound barrier would help. Also even though it is not totally the responsibility of the hotel, they arranged for transportation to the airport, approximately 5 minutes away for which we were charged £37 for 2 people! A better choice of taxi driver who charges a fairer price should be considered. Despite that I would definitely use S hotel again and recommend to others, especially those who only trust the larger more commercial establishments

Good service, good food and beautiful beach. We will definitely come back to this resort.

Everything was great except some workers were rude and for the fact that I payed so much money for 1 night, we didn't have any toothpaste since we forgot. Furthermore we were told we have to buy it from the gift shop which didn't open until 9am. Very disappointed. I had to eat breakfast without brushing my teeth. I feel like there should be certain things at a 5 star all inclusive hotel since we're paying so much money for 1 night.

The view was great, the place was very beautiful especially at nights .The food options was limited and the entertainment was not good . I express that my husband and I was celebrating our wedding anniversary, however we were place in a room with 2 bedf (amily room) there was nothing special about the room for us. I was disappointed at that.

The environment was good. On the first day of arrival, the front desk said that there was an event to celebrate the tenth anniversary of the hotel, which must be attended by the family. We repeatedly asked whether consumption was needed and the answer was not needed, but it did not say what the event was. We will meet at the hotel lobby at 7:45 the next morning. When we put our passports in the room, we said that we would not participate anymore. The hotel did not agree, and then took us to the model room, which was their event. Let us do membership. A total of $ 13,900. We refused. In this regard, I have no good impression on this hotel! It is very friendly to the US and Canadian passports, and to the Chinese passport. If you want to go to Caribbean countries for vacation, Cuba is better.