5-Star Hotels in Saint James, Jamaica

This was my first all inclusive hotel experience in jamaica. It was excellent from check in point onwards. All staff members were exceptional, customer service second to none. The variety of food included traditional as well as other selections and was great. If there was a downside it would be the traffic noise that could be head from room 643, maybe a better sound barrier would help. Also even though it is not totally the responsibility of the hotel, they arranged for transportation to the airport, approximately 5 minutes away for which we were charged £37 for 2 people! A better choice of taxi driver who charges a fairer price should be considered. Despite that I would definitely use S hotel again and recommend to others, especially those who only trust the larger more commercial establishments

This is a wonderful resort. The food and the service is great. Very professional staff. Very friendly and helpful. This is definitely one of my favorite resorts in Jamaica.

Very cool staying experience, and Ctrip is indeed much cheaper than booking in high-end hotels. Every time a five-star hotel for vacation abroad is booked by Ctrip. This hotel is a very high-end resort all-inclusive hotel. You can check in at the reception hall of the hotel before leaving the airport and then there will be a special car pick-up ($33 per person, including pick-up and drop-off) This all-inclusive hotel has a total of seven restaurants with different styles, covering French cuisine, Italian cuisine, Jamaican cuisine, and Asian cuisine in various styles. Although the business hours are different, it is basically possible to eat 24 hours a day. The service in each restaurant is very good. The meals are all formal and high-grade meals, with very high-quality ingredients. Asian restaurants are very popular, probably because they are far away, haha, you need to wait in line. The beach and sea view of the hotel are almost perfect, and the supporting facilities are mature: swimming pool, gymnasium and bar counter everywhere. Small snacks, barbecues and cocktails are provided at all times. During the day, there are yoga instructors and fitness instructors to take you for leisure and fitness. In the evening, there are singers singing for you by the terrace restaurant. After the meal, there is a beach party with the same theme every day. Champagne and desserts are always available in the lobby. In addition to the free daily leisure hotel schedule accidents, you can also order various one-day tours in Jamaica at the hotel. It is recommended that the yacht goes out to sea for $99 per person, but it is extremely satisfying. Breakfast is recommended on the east side of the hotel (it is recommended to get a map after you arrive, this hotel is really super big) buffet Western breakfast here you can imagine. In short, if you can think of any needs, just talk to the hotel, they will meet you. The three of us booked a double bed room at 5800 Ctrip last night for reference. (Not sea view)

Our stay in Montego Bay for half a month was really amazing and worth every penny. The staff are very friendly, kind, polite and helpful, which expresses our gratitude to us and we generously recommend it to the staff. Some of our favorite things are the cold wet towels on the beach, the fruit kebabs on the beach, and the staff came to clean our sunglasses on the beach. We also appreciated that the bed was rejected and the room was straightened at night. Turndown food accompanied by turndown is also very good. Compared to other beaches and escape bay beaches in the area, the beach is very clean. The breakfast buffet is very good. The food and drinks were very well prepared. This was the best holiday we have ever had.

The hotel is on a beautiful well maintained property, the room was clean and spacious, staff were generally welcoming with exception for the odd 1 or 2 interactions. However major improvement is required for the checking in process, I stood for 45 minutes waiting to be checked in, this is my second visit, the 1st was long as well but not as long as this occasion. The customer service agent was apologetic and also gave us a bottle of wine for the delay. I found the food at the main buffet area was quite limited, pasta station had for protein only seafood mix, entertainment was next to non- existing, not much excitement on the beach or pool, sport bar is a no as well Overall it is a nice property, but not much to do within the property, it was good for relaxation.

Everything was great except some workers were rude and for the fact that I payed so much money for 1 night, we didn't have any toothpaste since we forgot. Furthermore we were told we have to buy it from the gift shop which didn't open until 9am. Very disappointed. I had to eat breakfast without brushing my teeth. I feel like there should be certain things at a 5 star all inclusive hotel since we're paying so much money for 1 night.

For the Butler room it was beyond expectations, small, a/c on its last leg, no ventaliation in bathroom caused heat and humidity. We have been to many other Sandals with a butler experience and this by far was the worst. We will not be staying here again.

The hotel staff were very friendly and helpful. They were willing to have conversations or just to offer a friendly greeting. The room was beautiful and kept clean and was always stocked. The entertainment was different from what I’ve ever experienced before and it was very interesting. One of the entertainment coordinators, Shanell, intrigued me to join the paint and sip event and it was great time with interesting people. I was even able to keep my masterpiece in the end. All in all I had a great stay and would definitely go again.

This resort is one of a kind. The guests service staff were exceptionally friendly & attentive! They set up all my adventure excursions including my stone massage which was very relaxing:). Looking forward to going back in the future & I definitely recommend to friends & family!