5-Star Hotels in West Java, Indonesia

Stayed in room 1024 Pro: Room clean Efficient check in and check out Nice view of mountain and trees Dish variation were nice, lots of options, i love the kuah bakso so comforting. Cons: Unable to set AC QR in tv to see room dining menu unable to open, sent email to reservation no response. So we cant order food for room service. At night room smells of solar fumes like machine fumes and in the toilet smells like thinner or paint or some chemicals which is significantly disturbing. Please check room 1024. No information on facility or activities during check in, only informed there’s free photoshoot Understand that photoshoot are part of facility BUT, so manya people taking photo in the morning makes our morning walk not smooth, many times have to STOP waiting for people photoshoot. Please consider to create specific photoshoot area. Must relook on food quality, during dinner buffet chicken sausage not fresh, kue putu apek becomes inedible. Please add paintings or plants on wall, we walk out from lift in 10th floor, head to our room, on right side there’s big empty wall left a depression feeling.

This was my second time staying at this hotel, and honestly, it's the best all-around hotel I've experienced in Puncak. Everything from the facilities and the breakfast buffet to the hotel's adjacent garden and the available games was excellent. A definite 10/10!

I had a fantastic stay here with my husband and 3 young children. Hotel was clean and the view of the city and swimming pool was stunning. Shopping centre was just beside and we find it super convenient. Love our stay here!

Nice hotel and service is excellent from staff across of all duties. Being a tourist, I have to grapple with language and system differences, counter staff Mr Kukup and a young female counter staff Ms Nuansa (sorry if I get the name wrong) went out of their ways to help. I really appreciate that and they all gave Bandung warmth and hospitality. Thank you again. I was too engrossed with the beautiful sceneries to take photos of the hotel and staff and these attached are Kawah Putih and the tea garden. Hope it would inspire more people to travel here and stay in this excellent hotel.

I recently had the pleasure of staying at Hilton Bandung, and I must say it was an exceptional experience from start to finish. The room was incredibly comfortable, spacious, and well-maintained, offering everything needed for a relaxing and enjoyable stay. The bed was cozy, the amenities were top-notch, and I genuinely looked forward to returning to the room after a long day. One of the highlights was the fantastic selection of food. Whether at breakfast, in the café, or through room service, the variety and quality of the dishes exceeded expectations, and every meal was a delight. What truly stood out, however, was the outstanding service from the entire team. From the warm and professional staff at the reception counter, to the friendly and attentive team in the café, and even the courteous and welcoming staff at the entrance lobby, everyone went above and beyond to ensure a great stay. Hats off to the Hilton Bandung management for cultivating such a high standard of hospitality. You’ve created a hotel experience that guests won’t soon forget. Highly recommended for anyone visiting Bandung, whether for business or leisure. I will definitely be back!

Love the design and ambience of the hotel. Truly modern and exquisite vibes. The beds is comfy. Pillows isn’t the best. They provided some mini bottled snacks which was cute. However the sofa has some visible stains. Love that the vanity mirror is available in the large bathrooms. Breakfast is delicious and pretty good selection. The Hotel is not crowded hence we were able to enjoy peaceful and comfortable breakfast.. Location is great as well. If u love taking photos, very instaworthy.

This my 2nd time stay in this hotel whenever I come to Bandung, love the place and location. Just need improvement on the bathroom that we stayed is leaking from shower area leaked thru toilet area as seen from pic.

The location of the hotel is near to tourist spot which is Braga Street. The room so spacious and i got connected room as per request. The breakfast menu is good, have so many choices from appertisers to desserts. Good job to the staff who gave really nice services to make sure we have comfortable stays. Will choose this hotel if we come again.

The facilities were surprisingly comprehensive, exceeding our expectations. We had hoped for a fully renovated room, but according to the hotel staff, only a few have been updated so far. Welcome drinks were available upon request. Both of the two rooms we booked were classic rooms (not yet renovated). The rooms were quite spacious with a nice garden view and a large TV. However, the furniture was dated, the top layer of plywood on the door was torn, and the parquet floor was uneven. While the bedsheets and bedcovers were clean, some had small holes. We were only provided with two bath towels and one bath mat, with no face towels. Breakfast was very satisfying, with a great view from the restaurant and a varied, delicious selection of food. Our child was allowed to play football on the lawn, and the pool, though small, had an exotic charm. Overall, it was a good stay, especially since all the staff were very friendly and helpful. If the hotel undergoes a full renovation, we would definitely love to stay here again.

As five star Hotel, it's organized tidy and good location. Farther more has very beautiful green mountains around, high quality of services and facilities. Clean Room and very cozy bed. Good breakfast variety for options and tastes. The staff friendly,