5-Star Hotels in Liaoning, China

The hotel's location is fantastic, right above Plaza 66 (恒隆广场), and very close to the subway station, making getting around incredibly convenient. The hotel lobby is on the 88th floor, and you need to transfer elevators there to reach the guest rooms. The room itself is spacious with good privacy and well-equipped facilities. The bed is very comfortable, and the view from the window is unobstructed and clear. The breakfast dining environment is pleasant, with a wide variety of food options and good taste. Helen, Elena, and Clara from Guest Services were all very friendly and accommodating – highly recommended!

This stay was a far cry from my visit in March this year. Both times, I booked Executive Club rooms primarily for the lounge access to relax. 1. **High Deposit**: For a three-day stay, they charged a 6500 RMB deposit. I found it quite high and double-checked, but the front desk staff was unhelpful and curt, simply stating it was hotel policy. 2. **Insufficient Water**: On the day of check-in, there were only three 350ml bottles of water. By 6 PM, I ran out and had to resort to drinking tap water from the bathroom. When I returned in the afternoon, the water situation hadn't improved, so I called housekeeping, and they brought two 500ml bottles. The next day, it was the same story! I even had my cold and fever medication laid out in the room, yet the staff didn't think to simply provide more water, like six bottles straight away? 3. **Slippers**: Yes, when I came back on the second day, I needed new slippers because the ones from the first day were completely soaked after our shower, but no fresh slippers were provided by housekeeping. 4. **The Embarrassing Afternoon**: On my third day, I decided to extend my stay for another night. I informed the front desk about this at 2 PM that afternoon. What followed was a truly embarrassing and frustrating afternoon. I explicitly told the front desk that I had a cold and a fever, needed rest, didn't want any fruit or anything, and just wanted to sleep. That afternoon, housekeeping staff brought water, slippers, and fruit in three separate trips. I was running a fever and desperately wanted to sleep, but I had to keep getting up to answer the door! I then realized I hadn't pressed the 'Do Not Disturb' button (not blaming the staff, but I had already clearly told the front desk I didn't want fruit and just wanted to sleep), so I immediately activated DND. At 5 PM, I thought I could finally get some sleep. The moment I drifted off, the front desk called, asking if I wanted to check out, extend my stay, or refresh my key card, etc. (Don't your systems track this?!). At that point, I just wanted to go home!!! The Front Office Manager's approach to resolving the issue was quite subjective. During dinner at the restaurant, I was given a hotel cartoon mascot as a 'solution.' When she called, she did express apologies for these issues and offered me a discount of just over 150 RMB (which I believe was the difference for the executive lounge when I mistakenly extended to a different room type for the fourth night). She clearly had no idea about the embarrassing experience I had that afternoon. The next morning, still running a fever, I had to listen to her lecture me. That's when I decided to write my first truly serious negative review! I hope the hotel ensures they always have enough water and slippers ready! What's the point of charging such a high deposit?

Wow! Very impressive! Our family stayed here with our friends from back home for one night. Thoroughly enjoyed it! Everything was top notch. From the decor down to the last details of cleanliness live up to the 5 star standards! The service was friendly and efficient. Most staff can speak some English to help us. Nice big windows with a great city view. The breakfast was probably one of the best in all the 5 star hotels I have tried in Asia! They had an awesome real expresso coffee machine and REAL Canadian bacon plus a very good variety of pastries and hot food! More than enough to get you through the morning and afternoon! Went to the pool on 5th floor and it had a panoramic view of the city and water was very clean. So yes! Well worth the money! Only regret was that we wish we had booked one more night of stay! Keep it up! We will be back!

This was the most satisfying hotel we stayed at during our trip to the three northeastern provinces, so it definitely deserves a five-star review. 1. The hotel's central location is convenient for transportation and offers beautiful views. The floor-to-ceiling windows in our room directly overlooked the TV Tower and Youth Park. 2. The interior decor is new, stylish, and comfortable. The room itself was incredibly spacious and luxurious (the only minor flaw was that it was hard to tell if the light switches were on or off, so you had to try them out to find the right one). 3. The buffet breakfast was high-quality and unpretentious, fresh, hot, and delicious. The food displays were clear and easy to navigate, making it convenient and pleasant to dine. 4. The value for money was excellent. Just before check-in, I noticed the price was significantly lower than when I originally booked, so I re-booked (I feel Ctrip should proactively notify customers of lower prices, especially since they collect a deposit and should offer a best price guarantee). 5. This is truly a must-stay hotel in Shenyang.

I booked rooms for my bosses this time, and as soon as I submitted the order, I received a proactive message from Lynn. Her prompt response immediately put my mind at ease! What surprised me even more was that she specifically arranged both of my bosses' rooms on the 21st floor, a high floor. Not only did they have bright, open views, but the two rooms were also very close to each other, making it convenient for them to communicate. She even considered such small details for us, which was incredibly thoughtful and saved us a lot of hassle! Later, when we unexpectedly needed to extend the stay, I just mentioned it to Lynn, and she quickly helped me coordinate everything. The whole process was efficient and smooth. After checking in, both bosses gave feedback that the rooms were comfortable and the arrangements were considerate, all thanks to Lynn's attentiveness. We might have similar booking needs in the future, so please keep an eye out for us!

Fantastic location, attentive service, and a great breakfast spread. Some facilities are a bit dated, but overall, it's excellent value. Being in the city center makes getting around a breeze, and the comfortable bedding ensures a good night's sleep. The staff are warm and thoughtful, and the pool is clean. With a little more attention to detail, it would be absolutely perfect. It's my top choice for business trips, offering quick check-in and check-out, great Executive Lounge perks, and delicious dining. Plus, the soundproofing is good, making for an experience that exceeded my expectations.

As soon as I entered the hotel, the handsome concierge helped me carry my luggage, showed me the way enthusiastically, and told me where to eat and where to have fun. It felt like an old friend who hadn't seen me for many years. The check-in at the front desk was also very smooth, and they helped me arrange a quiet non-smoking room. It was very considerate and the service exceeded my expectations. The room was clean and tidy, spacious and bright, the bed was very comfortable, and the big bathtub was perfect. It was so comfortable to take a hot bath at night. I fell asleep quickly. It snowed in Fushun, and the snow scene was so beautiful. The facilities in the hotel are also very complete, with a gym and a swimming pool. I went swimming a few laps when I had nothing to do, and it felt very refreshing. The location is also good. There are shopping malls and snack streets outside, and it is convenient to go anywhere. Speaking of food, the breakfast is so rich that it makes people dazzled. There are all kinds of Chinese and Western food, especially the bread and desserts are great. The experience is very good, and the price-performance ratio is absolutely high. It is worth the money and recommended.

Lovely experience. The staff were helpful, I arrived early and they managed to give me a room. The breakfast spread is amazing! It’s right in front of the subway station and I could walk to the theatre opposite, which worked out really well as I was there to attend a concert. There was even a little rooftop garden at the restaurant level. Didn’t have time to use the amazing fitness facilities. Would love to stay again.

Our stay at the Grand Hyatt Dalian was excellent. The hotel truly exudes genuine warmth and the unique hospitality of Northeast China. Staff were proactive in offering services throughout our stay. The room was clean and tidy, and anything we requested was delivered promptly. Located right by Xinghai Square, the hotel offers incredibly convenient access to everything, and the sea view from the room is absolutely stunning. Highly recommended!

Facilities: A bit dated, with small cracks on the cabinet above the mini-fridge and some wall areas, as shown in the last two photos. Overall, it's nothing major and doesn't affect the stay; considering it's a hotel over ten years old, one shouldn't be too demanding. The hotel's facilities are generally complete, with standard luxury hotel amenities. The breakfast is decent; it offers more variety than some Westins but less than some Marriotts. However, the quality is good, especially the desserts which are delicious, and there's a wide selection of juices and milk. Some Marriott hotels even offer a full Cantonese dim sum spread, whereas here there are only a few hot dishes, making the variety seem limited, but the taste is excellent. The potatoes in the pork rib stew are very fragrant, and the boiled shrimp are quite large. All the fruits weren't sweet enough; the fruit quality could be improved. Hygiene: Clean and tidy. Environment: A landmark building in Dalian, nestled against the mountain and overlooking the sea – definitely worth a visit. It's even more stunning for photos at night. It's about a 10 to 15-minute walk downhill, and a bit far from the subway station, but it's away from the city's hustle and bustle, and getting a taxi is very convenient. There's a sky garden on the 5th floor, and the lobby is magnificent; any photo taken there looks great. Service: Thoughtful and attentive. Someone helps open car doors and handle luggage upon arrival. There's a dedicated butler service that tries its best to accommodate reasonable guest requests. The mini-bar requires extra payment, but a welcome fruit platter and dessert were provided, along with a large bottle of homemade beer. This hotel's beer isn't available online, but it's genuinely delicious.