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Recent Reviews for Hunan Hotels

Harmona Resort & Spa Zhangjiajie

Harmona Resort & Spa Zhangjiajie

4.7/5509 Reviews
Zhangjiajie National Forest Park/Wulingyuan
Our holidaying at Zhangjiajie was memorable not just because of the most astounding natural beauty of the place but also because of one of the most memorable experiences at the hotel we stayed in: ‘Harmona Resort and Spa’. The warm and friendly staff here created a very welcoming atmosphere.  We experienced excellent customer service with friendly and approachable attitude displayed by every member of the staff. They had the ability  to anticipate needs of guests and respond promptly. Though we did not know Mandarin, we never felt isolated because of the extra length the staff went to translate using technology.  The staff also handled specific requests quickly and were excellent in resolving issues. We had problem with our electrical plugs and adapters. Cherry from the Front Desk patiently spent hours and found a solution that allowed us to charge all our electronics on the local system.   The staff particularly at the restaurants displayed cultural awareness and showed sensitivity  to our vegetarian meal requests.  Special mention must be made of Front Desk Staff particularly Cherry who positively responded instantaneously to any of our requests.     Housekeeping Staff also responded immediately to our request for sorting out the WiFi issue.     I and my wife would like to specially thank Hq Du, an extremely pleasant and helpful lady at the restaurant where we had our daily breakfast. Donghua and Fang ant this place  also went out of the way to make the daily breakfast an experience to remember. All the three anticipated our needs and were always friendly and cheerful.They walk the talk in customer service. When my wife did not go for buffet breakfast as she was working out, they insisted on packing the breakfast for her.  Also, on the day we were leaving, they packed take away food for the road. This was highly thoughtful of them.  We would also like to thank Roland, Yuan Quioyun and Lora from the Chinese restaurant, who prepared for us off-the-menu Chinese vegetarian dishes which proved to be very delicious. Overall, we had an incredibly lovely experience at this resort and would strongly recommend visitors to Zhangjiajie to stay at this place.  - **Feedback Mechanisms**   - Encourage staff to share experiences and feedback for continuous improvement. - **Recognition Programs**   - Acknowledge and reward exceptional service to motivate staff.
Hampton by Hilton Zhangjiajie National Forest Park

Hampton by Hilton Zhangjiajie National Forest Park

4.8/5910 Reviews
Zhangjiajie National Forest Park/Wulingyuan
A fabulous choice at zhangjiajie. Situated in the beautiful town of Wulingyuan, this is a clean and spacious hotel with the national forest gate just about 15 minutes by foot. There are tonnes of restaurants, bakeries, grocery shops around. The staff are friendly and helpful, rooms are clean, well lit and spacious, breakfast has everything from fruits to noodles, eggs, tea, milk and coffee. They also provide freebies like unlimited water, cold drinks, juices, cookies, coffee and ice creams in the lobby 24x7. Special mention for our superstar Miumiu for arranging all our tickets for the excursions and providing helpful tips. She was always there to help. We appreciate the assistance and would certainly love to come back.
ZiShan Ecological Resort

ZiShan Ecological Resort

4.9/51386 Reviews
Zhangjiajie National Forest Park/Wulingyuan
This was a 5 star experience, it was amazing, the service was very personalized. They had someone in charge of our stay in the hotel so anything you needed you could just text the person and they will do their best to make your experience excellent. Our person in charge was 小张 and he made our stay feel so good. 100% recommend this stay, so relax. The only thing is that it’s far away from the city. So if you want city experience then don’t stay here because it is 40 min from the city. This is up in the mountain. In summary, the views here are sooooooo damn pretty and I love it.
Pullman Zhangjiajie Hotel

Pullman Zhangjiajie Hotel

4.6/51517 Reviews
Zhangjiajie National Forest Park/Wulingyuan
Location is great for traveller who would like to visit national park for few days. About 1km away from park’s east gate. Highlight of the trip is concierge George who is knowledgeable and provide great recommendations of routes to this huge park.
InterContinental Changsha

InterContinental Changsha

4.8/55468 Reviews
Hunan Museum/Beichen Delta
This is my first time checking into InterContinental Changsha. First of all, I have to say the experience was amazing. From check-in to the service, was absolutely 5 stars. The front desk was absolutely amazing. The view from the room was great and the size of the room is top notch. I am definitely coming back for future business trips.
Vantu·ANNICA Tourism Resort (Zhangjiajie National Forest Park)

Vantu·ANNICA Tourism Resort (Zhangjiajie National Forest Park)

4.7/5757 Reviews
Zhangjiajie National Forest Park/Wulingyuan
Well located next to the park’s side entrance (less crowded). However, the food options around the area is quite limited and as we stayed for five nights got bored of eating all our meals in the hotel, we found ourselves constantly commuting to and fro from Wulingyuan for dinner. If you’re only staying for one or two nights, the hotel’s restaurant does serve decent food and you wouldn’t have the same issue as us. Though the place looks aesthetic in photos, we felt that the place is in need of better maintenance. e.g. peeling paint near the sink, floor skirting that looks like it’s about to fall out, patchy paint job. Because of this, we felt that the place is a little overpriced for the quality of the room we got. I think the rooms were probably much more impressive when the hotel first launched but the lack of maintenance got in the way. Despite all these, we did have a good time and the staff at the hotel were all very very helpful and sweet. A special shoutout to Xiao Tan for helping us arrange transportation, meals, and park entrance tickets.
Jianguo Hotel

Jianguo Hotel

4.7/52080 Reviews
The service is very good. If there are any clothes left, they are delivered to the station. It is the best hotel I have ever stayed in. They are especially friendly to the elderly, and the service is thoughtful and careful. They really care about the guests. There is nothing to complain about. I deeply feel the enthusiasm of the people in the chairman's hometown. It is an amazing experience. My grandmother is 80 years old and visited Shaoshan. Staying in this hotel gave us a lot of care. I am very grateful to these staff for their patience and care. I will come again next time. We had a very pleasant holiday.
W Changsha

W Changsha

4.8/56144 Reviews
Wanjiali Square
The service of this W hotel in Changsha is one of the best which I visited the same group in Hong Kong or other Asian countries before. Rooms is very modern and good decide for User friendly. The location is also very excellent as shopping and restaurant inside the same building which is good as usual
Zhangjiajie Ruke Hotel

Zhangjiajie Ruke Hotel

4.9/5449 Reviews
Tianmenshan Cableway/Tianmen Mountain National Forest Park
I booked the Ruke hotel because it looked good on the picture but I have to say if I ever go back to Zhangjiajie I would 100% go back there. This has been my best experience in a hotel so far in any country. Their level of service, hospitality and kindness is absolutely over the charts. Every detail is thought through to give you the best stay ever. Fantastic tailored breakfast, perfect shoeshine and amazing atmosphere, I had an amazing stay there. Their driver, a very nice chatty guy, picked me up at the station and immediately put me in the good mood with his easy manner. Then upon arriving in the hotel I was given welcome tea and biscuits while they did the check in for me and took care of my luggage. Then I was asked what I would like for breakfast and at what time it should be served. No buffet but a huge choice of local delicacies to choose from. And it just went on and on like that throughout my stay. This is by far my best experience and I am ever grateful to the whole staff for their ways. It made me feel very special. Thank you very much !! I don’t even mention the room itself, with a very nice balcony and voice control of all the elements (you have to speak Chinese) and the fact that it’s in walking distance to the Tian Men park entrance downtown. If you are going to Zhangjiajie, go to Ruke hotel, you won’t regret it!
WYNDHAM RUIJINGMANSHAN HOTEL

WYNDHAM RUIJINGMANSHAN HOTEL

4.5/5289 Reviews
Zhangjiajie National Forest Park/Wulingyuan
Pros : Good location, about 1 km from Meili Xiangxi theatre. And 1 km to entrance to see Tianzishan in YuanjiaJie. Surrounding good selection of restaurants and shops. Good quality food where the locals go to. Not the mania like the other side of town which is close to Tianmenshan cable car entrance. Hotel is newly renovated and well maintained. Carpet is clean. Good breakfast spread. Reception staff Ms. Lily was very helpful. Thank you for thoughtful gift of local tea. Cons :  I wish the hotel provided shoe horn in the room to help put in shoes.

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Property Information for Tourists

Total Properties209
Number of Reviews360,749
Highest PricePHP 235,406
Lowest PricePHP 1,002
Average Price (Weekends)PHP 10,225
Average Price (Weekdays)PHP 9,839