5-Star Hotels in Western Australia, Australia

Don't use the showerhead directly, or the bathroom will turn into a pond. The service really needs improvement. They'll overcharge you if you don't check your bill. I booked two rooms for three nights through Trip.com, but they kept saying they couldn't find my reservation. On the first day, they said they couldn't find the third day's booking. On the second day, they said they only found one room's reservation. Since I booked separately, I had to reactivate my key card every day. The power in the room would cut out and come back on automatically, and the curtains would open and close suddenly, which really scared me. The room cleaning time varied each day, and they'd often forget to replenish water or take a very long time. Plus, no one answered the phone.

The hotel's location is quite good. There's a 'Cat Bus' stop right outside, and it's not far from the Mint. You can also walk to the pier and the Swan Bells, which is perfect for exploring the city. The room was clean and tidy, making for a very comfortable stay. The front desk service was also great; they held our luggage and even emailed us when our room was ready after cleaning. Highly recommend!

Although the hotel is a bit old, the facilities are very well-maintained, some even looking brand new. I read online that parking was $65, but that's actually just for the area in front of the hotel lobby. I asked a bellboy and found out there's a free parking lot not far behind the hotel, which was great! They also have a heated pool, but I was too tired to try it on my first day. The bed was incredibly comfortable! 😊

We stayed as a family with a 2year old. I wouldn't consider this a 5 star, perhaps more of a 4 star. When we arrived late at night, tired from a long drive, there was no bell boy to assist us with luggage direct to room, and esp with a kid in tow it was difficult. However one of our bags broke and the staff did help us get a bag from their store. Also no toothbrush was provided upon check in day and we found out next day only that it has to be requested, seriously, this is a very basic necessity to have at least for 1st day. The decor was intended to be classy but we found it a tad bit dark. The worst part was the bed was way too soft and sunk in, I had a backache the next days. :( On a positive note the bath tub was huge, toilet was spacious with 2 sinks! My kid enjoyed the bath tub. Also they did prepare the cot in the room when we arrived and I was very pleased. The next day I asked for high chair and it was timely placed at our room when we got back. Overall the staff were responsive. Also the breakfast was Ala carte, not buffet, but it was nicely cooked - however they did not offer a kids menu. The location is close to cbd shopping but do take note parking at hay street has day charges/hourly charges which you should factor to the value of your stay. Most shops closes early around 5pm by the time we got back from our day trips. Overall this hotel was more for couples or business stay and not so kid/family friendl, but that's just my opinion!

Stayed at beautiful Pullman Bunker Bay Resort Margaret River Region for our 15th wedding anniversary weekend and it honestly made the celebration extra special. We were upgraded to a 2-bedroom villa and welcomed with a bottle of wine from guest services as an anniversary gift. Such a thoughtful touch that made us feel so celebrated and cared for. A peaceful weekend filled with love, relaxation, and beautiful family memories by the beach. 🤍🥂

Ohh i really love everything about this hotel!!! Its very instagrammable and tiktok worthy! My boyfriend really likes it tooo !!! He keeps on complimenting me for choosing the hotel and the room! The location is 10/10. Its walkable to almost every hotspots!! Very easy to get uber/didi too! We was there for 4nights then went to fremantle after that we supposed to checked in to other hotel, but we cancelled it and went to HYDE again instead! Love love love 💕🎀

The hotel reception is 24-hours, perfect for late check-ins. The only downside is that parking isn't free, costing 30 AUD per day. The room is comfortable and spacious enough for four large suitcases. This was a family stay, and while all the facilities were comfortable and complete, it's a shame that self-parking isn't included and costs 30 AUD per day.

Extremely clean room with a beautiful view of the City. need to walk around 10 mins to take the free CAT red bus that goes to perth station. There is also a convenience store that opens till 9 or 10 pm opposite the hotel.

The room facilities were excellent. The location was also great, just a few minutes' walk to the river. The Indian gentleman at the front desk gave us a room with a partial river view. Everything in the mini-fridge was chargeable, but the bedding was incredibly comfortable, and I had a very good night's sleep. It was a very satisfying stay.

A distinctive hotel with a minimalist aesthetic, one that strives to have personalized service but perhaps overstretches what it can accomplish. Very spacious rooms, almost too spacious given the design features, unless one plans to entertain, and limitations in practical design—the one small table in my room was nearly three meters from a power outlet, making it a burden to keep a computer charged. I had an oddly unhelpful exchange with the concierge before arrival (as if I didn’t know how to use Google) and little subsequent support. On the pro side, the room was spotless and truly refreshed twice a day, and the breakfast was quite generous, the quality excellent. Indeed the restaurants were the real highlight—the beetroot risotto was wonderfully rich and flavorful, sweetness tempered by a generous addition of parmigiana. Yet overall, I think if I return to Perth I will try the Ritz Carleton.