Featured facilities: Air conditioning, Parking, Private bathroom
Very Good
31 reviews
8.1/10
1 night
From €15
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7.8/10
Good
GGuest UserHi, the price was great and included breakfast. However, the breakfast menu was quite disappointing.
The front office service was excellent—there was a staff member (I’m sorry I didn’t catch his name) who was especially helpful. The maintenance team was also superb.
However, it was quite frustrating when we were already tired and the room’s electricity kept tripping repeatedly, and we eventually had to change rooms. Initially, there were no towels provided as well.
Overall, it was an okay stay.
GGuest UserThis is my utmost best service ever received. After i left and checked out from the hotel i realised that i misplaced my watch and contacted the hotel and they immediately help to search without hesitation even if its off working hours. They contacted the cleaners and all the other staffs to search for my watch and even went to the location my watch was last found. And thankfully i found my watch that i accidentally left in the grab 😭😭😭😭
The staff is so friendly and helpful really love my stay here.
The room is also neat and clean and the price is also reasonable. Location also great theres a restaurant just opposite to the hotel and many food nearby just by walking distance.
THIS WILL BE MY FIRST CHOICE THE NEXT TIME I COME TO KUANTAN
ZZ66The hotel is good for a 2-star hotel. Clean & quite spacious. 2 double beds for 4 people.
Just a few things I'd like to mention.
1. We arrived at 4am and asked for a late checkout. The receptionist said we can check out at 4pm. Didn't know that we will be charged for the late check out.
2. The toilet flush needs fixing. It didn't stop & wasted a lot of water.
3. The parking isn't free.
Everything else is okay. Won't mind staying here again next time, without a late check out.
BTW the Petronas station next door is a plus if you need to fill up the gas.
TTini88Not recommend for holiday unless you just want a short stay.
Near roadside and mosque, noisy, can’t sleep well at night
Old hotel, old carpet, shower may a problem, water not hot enough in cold weather.
Difficult to get parking place
The only good thing is strategy location, convenience to get what you want in the Brinchang town.
SSyaswftOverall, the stay was pleasant and the location was convenient. However, there are a few areas that could be improved.
The toiletries provided (shower gel and shampoo) came only in small bottle. It would be more convenient if refillable bottles or larger-sized toiletries were provided.
The air conditioning was not as cold as expected. It was still acceptable, but it seemed like the unit may require servicing.
The iron provided was quite old and unfortunately left a slight burn mark on one of my clothes. Replacing it with a newer and better-maintained iron would improve the guest experience.
Other than these issues, the stay was satisfactory.
AAnonymous UserOverall decent stay at Golden Lodge. The room was itself was clean, bed was okay and clean towels.
The bathroom is shared and throughout our stay we noticed it had not been cleaned by staff once (we were there four nights). It is a shower room so we had to wear shoes in the bathroom because there was no bathroom slippers provided. The environment itself is clean due to their no shoes inside policy. Lots of common space both inside and out which was great. 3 cute cats roaming the property. Great walking location near the town of Tanah rata.
The staff however were quite unhelpful. They were quite silent and it didn’t seem like they cared about their guests. We were not asked once if we wanted new towels. We booked an extra night to extend and I requested that we stay in the same room (which the receptionist said was no issue the day before). Day of the extension it’s like they forgot that we extended? Even though it was the same receptionist I talked to the day before. They made us pay another sustainability fee (which we paid at the beginning of our stay) to extend one night?
It was just a bit of a hassle explaining all of this to them for the receptionist to again be quiet and not say much.
TThe Camera GuyI decided to stay at this charming two-star hotel because of my Milkyway expedition near Pantai Tanjung Kempit.
Being just a short 12-minute drive from the beach was a huge time saver!
I booked a family room with a queen and a single bed.
The rooms looked pretty clean at first glance, but under the bed was a mess.
How did I find out? Well, my son accidentally dropped his Lego pieces under the bed!
The bathroom was clean and worked well, though the sink and toilet water pressure could use a bit of a boost. After flushing, you had to wait until the toilet was full before you could use the sink. The shower head water pressure was great, though.
For a hotel like this in Endau, Rompin, it seems to be well-maintained and a good value, especially since there aren’t many options in the area.
Would I recommend this hotel to my fellow Milkyway friends?
Absolutely!
Honestly I forgot to get a photo of the room, but you can probably find one on their website. But I’ll show you some image from my Milkyway expedition just so you know where to stay if you’re planning to shoot Milkyway near here.
GGuest UserThe surroundings of the accommodation offer a good atmosphere, and the room has a beautiful view. The cleanliness of the room could be slightly better, possibly due to the age of the hotel. Overall, it's an acceptable place to stay.
GGuest Userthe room was clean,the bed was soft so as the blanket and pillow,we had a really good sleep.
the toilet have good space,and water heater also working good.
the aircond also working good,only our room got window but facing building so couldnt see anything.
the location is few kilometers from town centre and about 7km from UIA kuantan where our event was.
there was lift for hotel,the lobby also quite clean and properly arranged.
one bad thing is the t.v was not working at all for our 2 night stay.the reception didnt inform anything to us until we curious why the t.v was plugged off.after call the reception only they tell the t.v channel got problem,and we had to stay there 2 nights without watching anything,quite bored.even the 2nd night it was not fix and looks like nobody attended to this problem.