Find 4-Star Hotels in Vientiane

The services and facilities here are quite competitive compared to other hotels in the same price range and area. The swimming pool in the courtyard really adds to the vacation vibe, which is lovely. The breakfast buffet also offers a good variety. Overall, I'm pretty satisfied.

I had a very disappointing experience during my stay at this hotel. Firstly, the WiFi was not working at all, which was already frustrating. This was our second day at the hotel, and we hadn’t experienced any mosquito issues on the first night, so what happened next was both surprising and unacceptable. In the middle of the night, I woke up to use the bathroom and found the entire room filled with mosquitoes. Both my girlfriend and I ended up with mosquito bites all over our bodies, making it extremely uncomfortable to rest. I called reception to report the issue and ask for help, but the response was unhelpful. I was simply told to close the balcony door—which was not open in the first place and hadn’t been left open during the day either. This made the explanation feel dismissive, and it seemed more likely that the mosquitoes had entered through the air ventilation system. When I asked if they had any mosquito repellent or could offer a solution, I was told they didn’t have anything available. With no real assistance provided, we had no choice but to sleep fully covered under the duvets from head to toe just to avoid further bites. Overall, this was a very unpleasant and poorly handled experience. Would I stay here again? Absolutely not.

I was truly surprised by the politeness of the Indian people. They were very, very courteous and helpful. I felt like I was staying at an ITC Hotel in India – very high quality. Mr. Girish Golani, in particular, took excellent care of us. Thank you so much for your hospitality. A 10 out of 10! Top!

Our room was set back from the road, so it was nice and quiet at night. The owner is Chinese, which made communication very easy, and they were also incredibly friendly and helpful. If you're looking for an affordable and practical place to stay, this is a great choice.

⭐︎Facilities⚪︎ ⭐︎Staff⚪︎ This is a hotel of a class that even Japanese people can have peace of mind with. I booked this hotel because I like retro hotels from the French era. It's quite clean, so it may not be a French building, but I wanted to stay near Patuxai, which was one of the reasons I chose it. I thought that a place in the 3,000 yen range would be okay for an old French-era building, but after doing some research, I found that prices were cheap and the security was at a level where you had to be a little careful, so I thought it would be dangerous to stay in a place that was too cheap, so I chose this one, which was a little more expensive. During the day, I was greeted by a kind but efficient staff member who looked like Sota Fujii. The request at the time of booking was confirmed, and I was on the third floor, which was higher up and had a view of Patuxai? It was the second from the top. The sink and other equipment were American something, and the other equipment was made by Japanese manufacturers, so I felt at ease. There were no clogs in the sink or shower. It's simple, but for around 6,000 yen with breakfast included, I feel fine. However, since I was leaving the country at around 11pm, I wanted to leave my luggage after checking out and, if possible, use the spa or a shower in an empty room. Late check-out was a perk, so I decided to check out at 2pm. I told the guy at the front desk, who looked like Sota Fujii, after breakfast and he said that the next customer was coming. I was planning to go out until check-out and come back to pack and take a shower, but before 2pm, they came to put the suitcase of the next customer in my room... I didn't think it would be that early... I hurriedly got ready and got off around 2pm, but the next customer was yelling at him, ”We've been waiting for 15 minutes already! What's going on with the previous customer!” I suppose it's my fault for getting ready so late, but the other rooms were empty so I wondered why they chose the same room...lol Maybe they're deciding which rooms to use to cut costs. The cleaning seemed to be good. I gave him some sweets as an apology, but he gave me a wry smile... (By the way, they were decent ones in a box that cost less than 1,000 yen. But I gave a matcha Kit Kat as a souvenir to the staff at the hotel entrance, and I was surprised that it costs 300 to 400 yen in Japan but 1,000 yen in Laos at the shopping mall) I left my luggage and went out again, and when I returned at night, another male staff member in his 30s or 40s had been replaced. When Fujii Souta said he would pay a certain amount to use the shower, he agreed, but he said he didn't know the amount yet, so I asked him, and he said he didn't know either. But when Fujii Souta said he'd ask the night staff, I thought, ”50,000 kip (just under 500 yen) is fine! Easy!” He let me into an empty room on the second floor. While I was taking a shower, when we were exchanging the payment, the staff member said, ”We have to clean up after using the shower,” so maybe it was 15!? I was mistaken! ? The hotel costs over 6,000 yen, so I left about 2,000 yen for the shower. I thought it would be 150,000 yen (about 1,500 yen) He said that giving 150,000 yen would be too much. He said 100,000 yen would be too much. It seemed like 50,000 yen would be fine. He said he didn't have any change, but while he went to look for it, I had some money on hand, so I was able to get it for 50,000 kip. But it actually felt like it was 150,000 yen... (My English is not that good, so I usually check with a calculator and negotiate) It's okay because it was cheaper. He also said he would call a taxi for me, so I asked him to and gave him a small tip. He said he called it through an app (cheap) and told me how much it was, but I couldn't hear him very well, so I looked confused and he said 100 (100,000 kip) would be fine. It ended up being cheaper again This staff member seemed to be just like the people in taxis, so I was annoyed that he seemed to be haggling lol Well, it's cheap, so it's okay. Since it was an app, it was like a regular Uber, but I handed the payment to the driver. I don't know how much the staff took later. By the way, the taxi from the airport was just over 1.3 million yen, so I knew it would be cheaper on the way back, but I thought 1 million kip was still pretty cheap. It might actually be cheaper if it was an app, but... I was a bit confused about that, but I knew the amount and they handled it properly, so it was fine. For sightseeing from the hotel, Patuxai is just a short walk away, so you can catch a tuk-tuk there. However, it might be better to find a place a little further away, such as the people resting on the street just before the park. When I asked the main people in the park how much they were charging, they were quite ripping me off, so I didn't even feel like negotiating. (They charged over 1,000 yen for a distance of a few hundred yen) The water, shampoo, and body soap provided were OK. I usually bring my own shampoo, but when I used the hand soap this time, it didn't lather very much, so just for reference. The bed is quite high, so it may be difficult for short people or people in wheelchairs to get on. The chairs seemed high as well... The balcony was lovely!

Newer high rise accommodation with a great pool. The rooms are large and comfortable. A few things missing like a safe, pool towels. First room we got was uncleaned and not serviced. We were moved to another room. The room was well set up. Not much available for the kitchen area. A funkie smell in the kitchen, toilet area. Cleaners came daily but were a bit hit and miss.

The hotel's location is excellent, right in the heart of the city center, making it incredibly convenient for shopping and dining. I especially love the spacious room types; the overall layout is grand and airy, completely free from the cramped feeling of typical hotels. Staying for several days doesn't feel stifling at all; the cozy atmosphere makes it feel just as comfortable as being at home. The room is well-sectioned with a separate living room and bedroom, and it even thoughtfully includes a small kitchen. Even if I don't use it daily, it shows that the facilities are very complete and well-equipped, providing a truly excellent living experience.

The hotel has good sanitary conditions, the food is fresh, tastes good, the quantity is sufficient, and it is delicious. I will come again next time.

Traveling abroad, I booked this Four Seasons Boutique Hotel online, and it was an excellent choice. Upon arrival from the airport, a Chinese lobby manager greeted me and was very helpful. Any request I had, whether for a SIM card pin, cigarettes, or to exchange local currency, was attended to immediately. Communication was also easy. This personalized service made me feel right at home, even in a foreign land.

Overall the hotel is okay, but the air conditioning in my room was not cool at all. I turned it on at 16°C from 6pm until 10pm and it was still not cool. I called the reception several times and they didn't answer. I had to go down and ask them to come and look. When the staff came up to look, they said they would change the room for me, which was very late and I didn't want to waste time packing my bags and moving rooms, so I didn't change rooms. However, I think that a hotel of this level should check the readiness of the room before letting customers stay. The Wi-Fi is also quite slow. Personally, I am not very impressed with the price I paid.