3-Star Hotels in Al Madinah Province, Saudi Arabia

My stay at Odst Al Madinah Hotel was okay overall. The room was acceptable, but it looked a bit old. The side table lamp was very old and seemed to be fixed with tape. The window was also damaged and could not close properly, so wind kept coming into the room. Because of the gap in the window, the room became quite cold at night and early in the morning. The check-in process was just average, nothing special. Housekeeping service was also average.

I recently stayed at this hotel and can confidently say that the experience exceeded all expectations. From the moment I arrived until the day of departure, everything was handled with exceptional professionalism, care, and attention to detail. The level of service provided truly felt outclass and made the stay both comfortable and memorable. One of the most impressive aspects of the hotel was the cleanliness. Every area—whether it was the room, bathroom, corridors, or common spaces—was spotless and extremely well maintained. Housekeeping deserves special appreciation for their consistency and dedication. The room was cleaned thoroughly every day, fresh towels were provided, and everything was arranged neatly, giving a real sense of comfort and hygiene. The staff were outstanding. They were polite, respectful, and always willing to help with a warm and welcoming attitude. Any request or question was handled promptly and professionally, making us feel genuinely valued as guests. Their hospitality created a relaxed and positive environment throughout the stay. The room itself was well equipped, comfortable, and thoughtfully arranged. The bed was very comfortable, allowing for a restful sleep, and the overall atmosphere of the room was peaceful and pleasant. Everything worked perfectly, from lighting to amenities, which added to the stress-free experience. Overall, everything about this hotel was perfect—from service and cleanliness to comfort and management. It is rare to find a place where all aspects are maintained at such a high standard. I would highly recommend this hotel to anyone looking for quality accommodation, whether for family, business, or religious travel. I will definitely choose this hotel again in the future and would not hesitate to recommend it to others. A truly excellent stay from start to finish.

This hotel was supposed to be 3.5 kilometres in a straight line to Masjid Al nabawi but due to road works we ended up travelling 9 km each way. The hotel itself is a converted apartment building that turned into Suites probably because the owner couldn't sell the apartments due to the area not close to any business centres or shopping malls. Prices were reasonable and the staff was friendly and communication is great No USB charging ports provided anywhere including lounge or bedrooms. No towels or any cleaning supplies provided to keep this little apartment clean. Bathroom floors were extremely slippery to the level I would call dangerous. Bathroom fittings, kitchen ,bedrooms and all furniture in living area also large and comfortable , but we booked for six beds they only provided us 5 beds plus a thin single mattress , which was a great disappointment. But for us, the biggest drawback was that it's too far from Masjid Al nabawi and not suitable even at low prices. I would recommend paying more to be closer to Masjid Al nabawi there are plenty of options within 15-20 minutes walk at good price, but if your reason to stay in Madina is not Masjid Al nabawi, then this hotel suite is okay, just consider all the notes I made above.

The hotel is very near to the Prophet's mosque gate 338. So this is one of good hotel for family or even if you bring elderly with you. Not rushing and no hussle to walk. Everytime during prayer's time, we can hear the Athan, and straight away walk out and go direct to the mosque.

If you arrive before check-in time, you can leave your luggage and go pray. We were made to wait a few hours by reception for an early check-in, but then the hotel owner himself came, saw us dozing off in the lobby, tired, and sternly warned reception, getting us our room immediately. The hotel owner even pointed out his office, saying to come to him if we had any problems. The rooms are clean and nice, and the beds are spacious, making it suitable for families. Breakfast is sufficient and filling. We would choose this hotel again.

Very nice hotel, modern and clean, great staff, comfortable and spacious room. Small downsides: problems with hot water in the shower and the distance from Masjid Ennabawi due to work in the city but the hotel provides a shuttle before and after each prayer

A big thank you for everything. The service was very pleasant. The staff were very kind and respectful. Restaurant: The dinner was rich and varied at a good price.

Better than excellent place in terms of cleanliness. The bed is very comfortable, and the building is brand new, ماشاءالله (mashallah, an expression of admiration). The staff member was very friendly, polite, and helpful. Plus, it's close to restaurants and cafes.

The hotel is extremely well-located, right in front of Masjid Gate 330. The restaurant staff are very welcoming and helpful, and the breakfast is comprehensive.

I’m extremely disappointed with the way I was treated at this hotel. When I arrived, there was an issue confirming my booking — despite it being fully paid in advance. Instead of helping resolve the situation quickly or showing any sense of urgency, the staff made me wait at the front desk for over two hours with no clear communication or real attempt to assist. They simply kept saying there was nothing they could do, passing the responsibility without taking any initiative. No empathy, no apology, and no basic customer service. After a long day of travel, this was the last thing I needed. This experience was frustrating, unprofessional, and completely unacceptable. I expected much better from a hotel of this standard.