I would rate this budget hotel 2/5. The location is its main advantage, conveniently situated close to key attractions and transportation. However, the overall experience was disappointing.
The service was poor, I was charged twice for my stay, and the refund process takes time. Luckily trip.com helped me to liase, and I received reply from hotel very soon. I can see hair in sink and stain on pillow case when i juat entered the room.
For a budget hotel, the price was extremely high and did not match the quality of service or facilities provided. The rooms were basic and lacked amenities, making it feel overpriced and not worth the cost.
While the location is excellent, the subpar service and lack of value for money make it hard to recommend this hotel. There are likely better options in the same area at a more reasonable price.
Love the smart hotel, easy check in. Perfect location with bus, ferry terminal, groceries, shopping mall all within 5 minute walk. The room is also spacious. Definitely value for money. I will recommend all to stay when you are in Harstad.
I recently stayed at Smarthotel Tromsø and enjoyed my time there. The breakfast was really good, with plenty of variety to start the day. My room was neat and comfortable, albeit a bit smaller than I would have preferred, but it served its purpose. One thing to keep in mind during the winter is that Tromsø is very dark for much of the day, so you might sleep in later than planned. Overall, I recommend Smarthotel Tromsø for a convenient and satisfying stay.
Clean and hygienic, good service attitude, enthusiastic to call for us, show the way, introduce the attractions. You can store your luggage after check-out, and there is coffee, hot water and small cookies in the lobby for free.
Except for not closing the house every day, there are almost no shortcomings. You can see Aurora without going out. They cook instant noodles in their parking lot. I am very happy.
Basic hotel but you have the essentials. It is clean very close to the main street where all the shops are located. The breakfast buffet is very simple but you have a little bit of everything. You always have tea or coffee available in the hall if you feel like it. They also have a parking service in the back, it is fair but it gives you the service, I used it and although it was an ice rink at least you know that your car is ok since parking on the street is mission impossible and everything is pay.
I have to review this hotel. First, let me say this: if I ever return to Tromsø, this would definitely be my first choice. We stayed in room 622, a one-bedroom, one-living room room with a view, which was very spacious. I guess they upgraded us. The breakfast was hearty, and the location was very convenient—everything was within a 15-minute walk. I'm not sure why it has such a low Ctrip rating; it shouldn't be. So much so that when I later stayed at the Thon Hotel in Oslo, which had a 4.6 rating, I actually found it quite average.
The hotel is super clean and smells great. The two beautiful ladies at the counter are really cool. I’ll say, if I come back to Tromsø, I will only stay at this place!
On the second day of our stay, the hotel was closed for the Easter holiday. In the morning, we found that there was no one else in the hotel except our group of 8 people, including the staff.
The hotel prepared raw and cooked ingredients for us in the kitchen, and then we cooked by ourselves.
Although it was a holiday, I had already booked and there was no report of cancellation, so I still have to give a thumbs up to the hotel.
Because of the same situation, Svolvær in the Lofoten Islands directly emailed me to inform me that the order was cancelled without any compensation.
Located in Sorreisa, Sørreisa Hotell is within a 10-minute drive of Djupvag Jetty and Sorreisa Church. This family-friendly inn is 10.4 mi (16.8 km) from Sandviklia Alpinsenter and 15.4 mi (24.9 km) from Polarbadet.
Take advantage of recreation opportunities such as a nightclub or take in the view from a terrace and a garden. Additional features at this inn include complimentary wireless internet access, an arcade/game room, and a hair salon. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The inn also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and free self parking is available onsite.
Make yourself at home in one of the 11 guestrooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have deep soaking bathtubs and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
24 reviews
7.4/10
Price from
289 BYN
per night
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8.9/10
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TTravelifeJoI would rate this budget hotel 2/5. The location is its main advantage, conveniently situated close to key attractions and transportation. However, the overall experience was disappointing.
The service was poor, I was charged twice for my stay, and the refund process takes time. Luckily trip.com helped me to liase, and I received reply from hotel very soon. I can see hair in sink and stain on pillow case when i juat entered the room.
For a budget hotel, the price was extremely high and did not match the quality of service or facilities provided. The rooms were basic and lacked amenities, making it feel overpriced and not worth the cost.
While the location is excellent, the subpar service and lack of value for money make it hard to recommend this hotel. There are likely better options in the same area at a more reasonable price.
GGuest UserVery good experience in Lofoten!
As we need check out before 8am, we did not have time to eat breakfast, the hotel give us a take-away sandwiches and an apple, which is very tasty!
CChristian RafaelI recently stayed at Smarthotel Tromsø and enjoyed my time there. The breakfast was really good, with plenty of variety to start the day. My room was neat and comfortable, albeit a bit smaller than I would have preferred, but it served its purpose. One thing to keep in mind during the winter is that Tromsø is very dark for much of the day, so you might sleep in later than planned. Overall, I recommend Smarthotel Tromsø for a convenient and satisfying stay.
SSAM30Didn’t take any pictures of our actual room, but it was as shown in pictures!
It was easy to spot the hotel. Also conveniently near supermarket, convenience store and petrol stations.
Our room faced the beautiful mountain so it was really nice to wake up to it.
Hotel buffet spread was just right and the whole place felt very homely. Staff were friendly as well!
Would definitely stay here again.
GGuest UserClean and hygienic, good service attitude, enthusiastic to call for us, show the way, introduce the attractions. You can store your luggage after check-out, and there is coffee, hot water and small cookies in the lobby for free.
Ttsun hitsujiGreat hotel for it's price. Especially when tromso is such an expensive city. Like seriously expensive. The check in process was seamless and quite convenient. A passcode is sent to me prior to arriving and I just needed to key that in. Only problem was that the hotel was located on the top of a hill. So it was painful trying to get to it from city center.
GGuest UserA great place to just stay and view northern lights just outside just at the farm. 10-12 rooms so very nice experience. Have restaurant that you can hide from the cold easily and you can step out to view the northern lights when they are out.
FYI: photos uploaded are taken by iPhone
TTram Nguyen Thi NgọcThe hotel is super clean and smells great. The two beautiful ladies at the counter are really cool. I’ll say, if I come back to Tromsø, I will only stay at this place!
EEddie LowLove the smart hotel, easy check in. Perfect location with bus, ferry terminal, groceries, shopping mall all within 5 minute walk. The room is also spacious. Definitely value for money. I will recommend all to stay when you are in Harstad.
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