RRegiena MillerI talked with Savannah over the phone; she was extremely helpful and friendly. I wish more places had people like her. Everything was great until we got into the room. We had traveled all day and was tired, but the tub was dirty, so my husband cleaned out the hair in the tub. The bed was comfy although there was a deep sunken in spot where we seemed to roll into it all night. But that was ok because it was a comfy bed. It got a bit cold, because the blanket was as thin as a sheet, with no extra covers to be found.
As we're packing our things to go, we discovered trash under the bed, and some black crumb looking stuff in the drawer.
We were looking forward to the nice breakfast, because on the confirmation it said a Western breakfast, only to find, one small box of mini powdered doughnuts and a few beagles. There was only 1 small round table to seat 2 people. No beverages other than hard-to-find coffee. No fruit, no muffins, no cereal, NOTHING. What was served, does not even count as a continental breakfast! We had to leave to go get breakfast.
We book our hotels based on the breakfast. In our experience, including working in hotels for 25+years, a continental includes a variety of food, including fruit, cereal, muffins, and sometimes a way to make waffles. They also have multiple drink options, such as milk, orange juice, apple juice, hot chocolate, and more.
When I spoke with front desk, mostly to get Savannah's name, (because her service was exceptional) I told them about the dirty room and NO BREAKFAST, and they made it clear they did not care. The guy that had not been there the night before, claimed, kind of rude, they advertise a continental breakfast. This was NOT A CONTINENTAL BREAKFAST!!!!!
A western breakfast consists of sliced bread with jam, butter, coffee, fruits, vegetables, or eggs. Sometimes a western omelette.
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