I was expecting a dormitory type, but there were private rooms with locks, so I had my own private space as long as I didn't make too much noise. The shared bathrooms and toilets were sufficient in number. The common area had everything I needed, including a refrigerator, microwave, cups, and disposable cutlery. I heard they have locations in other cities too, so I'd definitely like to try them out again.
Super friendly staff, best location in town. Only negative thing I can say is, despite our rooms not being booked by anyone else prior and being ready for us, the hotel wanted to charge by the hour for early check in. If you have luggage with you, they'll also charge you to store that too if you are early to 2pm check in. As our flight arrived at 6AM it meant we had to haul our luggage around or pay the price which was inconvenient. Otherwise great spot, would return!
The staff of the Hostel are very responsible to solve problems for the guests. There are washing machines and dryers, and the charges are reasonable. ISK2000 is cheaper than some hostels, but the location is a bit far away from the city, and it may be inconvenient for those without a car. There is a very comfortable common area. There is also a hairdryer in the common area, so you don't have to worry about making noise to other guests at night.
The hotel is located in the bar street. I enjoyed the breakfast, especially the milk and yogurt. However, the pillowcases, duvet cover, and sheets in my room hadn't been changed and were not very clean. There were black smudges on the white pillowcase and a yellow hair. Since I checked in past 2 AM, I was too tired to request a change and didn't make a fuss. There were no disposable slippers. The shampoo and body wash were combined, and since there was no conditioner, my hair ended up tangled after washing. My suggestion: The bedding should always be clean for each guest.
Lovely clean and spacious room. Nice little kitchen area with microwave to heat food.
Buffet breakfast was OK. Personally not to my taste, but that is only my opinion. The 16 year old with us loved the waffles with the choice of toppings!
The porridge which I do enjoy was good day 1 but very watery day 2. Choice of bread that could be toasted, margarine (Sorry I am a butter fan!), preserves, ham, cheese,boiled eggs, tomatoes etc.
Free coffee wasn't great - again I'm a coffee snob and like a good cup of filter coffee. I did notice there was coffee to buy.
The room was great and the staff very helpful. We were able to park right outside our room.
Good location for Reykjavik by car, Thingvellir National Park etc. We travelled from here to both and also to Snaefellsnes Peninsula, which was worth the drive. Also we visited Rekyholt, Barnafoss and Hraunfossar waterfalls, Deildartunguhver Thermal Spring - try the tomato soup!
The room is relatively large, the price/performance ratio is very good, it is clean and sanitary, the kitchen facilities are complete, and the location is convenient. It is very close to bus 9. The only drawback is that you can't check in your luggage. Of course, this is also the case for self-service hotels. In short, I am still very satisfied.
This is a small hotel located outside the capital of Iceland. The only advantage is that there is a cheap pig supermarket next to the hotel. It is convenient for shopping and the room is small. It is not recommended. The sheets are not changed. Reykjavik should live in the city center, dining is convenient, Vietnam 🇻🇳 restaurants are many.
The hotel is in a fantastic spot, right in the heart of Reykjavik's old town. You can easily walk everywhere from here, and the surrounding area is quite peaceful too. It's also great that there's a large parking lot behind the hotel.
Maybe it is my fault for expecting hotels in Iceland to have little to no, if not relatively poor service as a whole, but my booking issues with them, the communication leading up to the stay and overall interaction with staff was next to none, Save for the on-site staff that I got to bump into, it's pretty much non-existent.
The Booking itself, alongside a mistake with the app, and the hotel refusing to offer direct communication, and lying throughout the whole ordeal when it came to ”calling back” was literal hell. That being said the say was, fine? It's a place to rest, that's all I can say. The breakfast was definitely pathetic, but like the first statement it might've been my fault for expecting something substantial,.
Definitely don't get the breakfast, don't use the hot coffee/cocoa machine since it's broken or unfilled half the time. Seek out amenities at the grocery stores nearby instead.
Let me talk about it first, the hotel is in a good location, go out is the BUS 9, very close to the church, five or six minutes walk to the lively central location!
Next, I said that it was not good. The hotel and milk tea shop shared a lobby, because I checked in at 2 am, there was no service staff reception, directly opened the walkie-talkie to tell the floor to check in, and went out early the next day to join the group, so I didn’t see any service staff. In the afternoon, the group introduced back to the hotel. I pushed the hotel door and didn’t push it open. The front desk signaled me to go to the door of the milk tea shop. I went back to the room and put down my backpack and went out to the supermarket. When I came back, I was also walking the door of the milk tea shop. Then I heard the staff of the milk tea shop whispered abuse. There is something wrong, I questioned her, she was angry, always scolding me that I was sick and said that I went to the door of the milk tea shop, I have told her that the front desk let me go, she has always scolded! Very unqualified! It is very angry to be scolded for no reason, I have responded to Trip.com and hotel service staff! Trip.com made reasonable compensation, the hotel has not used any words until I left!
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GGuest UserDear Sir,
1. Please find our communication below sending direct with Eir Heimaleiga as can’t find your mail during trip.
We are really disappointed that there was only 1 toilet for the apartment booked and nothing can be fixed . refunding EUR 70.00 is not what we are expecting, we would rather have a better experience.
Quote
From: ***************** <*********************>
Sent: Tuesday, 9 June 2026 4:03 pm
To: ****************************
Cc: *****************; ************************ <**************************>
Subject: Re: FW: You have an email from the hotel#****************#$294542235$
Dear Charles,
Thank you for reaching out to us. We sincerely apologize for the frustration and inconvenience caused by the discrepancy between your booking confirmation and the layout of the apartment provided.
We understand that you expected two bathrooms based on the information provided by your booking agent. However, we would like to clarify that all of our two-bedroom apartments at Eir Apartments are designed with one bathroom. It appears there is a technical error in how the property is being advertised on *******, and we have already raised an urgent ticket with them to investigate and correct this listing immediately.
While we understand this does not change the physical layout of your current unit, we value your comfort and want to make this right. As a gesture of goodwill and to compensate for the inconvenience this misunderstanding has caused your group, we would like to offer the following:
A compensation of 70 EUR, which will be processed back to you.
A complimentary late check-out until 12:00 PM on your departure date (June 10th), allowing you and your guests more time to relax on your final morning.
We truly hope you will accept this offer as a sincere apology for the confusion. We are committed to ensuring the remainder of your stay in Reykjavik is enjoyable, and we appreciate your patience while we work with the booking platform to rectify their description of our property.
Please let us know if you accept this arrangement, and we will finalize the details for you.
Kind regards | Kær kveðja
*****************
Communication manager | Samskiptastjóri
+354 449 4900 | *********************
On Mon, Jun 8, 2026 at 8:55 PM <****************************> wrote:
Dear Sir,
On behalf of *************, we would like to lodge our complain that the room provided to us not compile with our booking confirmation through trip.com.
We booked and paid a room for 5 guests for 2 bed room, 1 living room and 2 bath rooms under confirmation no. ************ ( see enclosed docu)
Now you provide us room under apartment code 63887# which only have 1 bath room.
We called your office and spoke to Elenna earlier and you are not able to provide any change.
顺祝安康!
Best Regards
叶秋葵
Charles Yip
Unquote
2. I can't find my booking in your mobile app and that is why I can't send messages to you direct during trip, can you please check and adv?
Regards,
*************
DDwi indah yuliasihVery good location, clean, complete with kitchen so i can make something to eat as i want.
Near bus stop, supermarket, restaurant and shooping place.
The reception also very helpfull during answer my request to. Extend with some problem for my card payment.
Thank you and i will back to the place on the Next
AAnonymous UserI had a really nice stay at this hostel in Iceland. The location was great and it was easy to get around. The rooms were clean, comfortable, and warm, which was perfect after spending the day outside exploring.
AAnonymous User1. It's located outside the main city area of Rayong, and we had to circle a few times to find parking when we arrived at night.
2. There's a washer and dryer, but the dryer isn't very efficient. What made it worse was that even with everyone waiting in line, the staff insisted on drying a huge pile of dishcloths needed for the next morning. This caused the dryer to keep restarting, and we ended up waiting until 2-3 AM for our turn.
3. Breakfast variety is okay.
4. The room size is decent, but you can't open four large suitcases at once.
5. The room door is really odd; you have to slam it shut with a lot of force for it to lock.
Overall, it's a hotel I'd be willing to revisit.
GGuest UserThe location is somewhat far from the city center. As for amenities, bath towels are not provided; the kitchen facilities are quite well-equipped, though they tend to get very crowded in the evenings. I was assigned a room on an upper floor, and carrying a large, heavy suitcase up the stairs was quite a struggle. This hotel is not particularly suitable for guests over the age of 60, as it requires climbing stairs. It is, however, well-suited for young adventurers. The reception and office do not open until 9:00 AM; consequently, if you wish to head out before 9:00, it is difficult to leave your luggage for safekeeping since the reception desk is not yet open. The reception waiting area is comfortable.
YYien89Overall, it was okay. The receptionist was nice, and the facility was quite good as well. However, please note that parking is limited. If you arrive too late, you may need to park outside, where payment is required until 9 PM.
PpiropironI was expecting a dormitory type, but there were private rooms with locks, so I had my own private space as long as I didn't make too much noise. The shared bathrooms and toilets were sufficient in number. The common area had everything I needed, including a refrigerator, microwave, cups, and disposable cutlery. I heard they have locations in other cities too, so I'd definitely like to try them out again.
AAlex from UkraineNice hotel. Very stylish exterior. The hotel is very conveniently located on the way from Keflavik Airport to Reykjavik. We stayed the day we arrived in Iceland and the last two days after traveling around the island before returning home. Good breakfast. It is very important that there is a restaurant that is open from 18:00 to 22:00, because in Iceland finding food after 17:00 is another challenge... Free parking. There is a supermarket nearby (500 meters on foot). The Airport-Reykjavik bus stop is also near the hotel (50 meters) for those who do not rent a car. Highly recommend if you are happy with the price of this hotel when booking!
On the downside, the tap water smells like sulfur, but this is Iceland - a country of geothermal springs!))
P.S. the hotel has a free swimming pool with geothermal warm water + sauna for visitors. They work until 22:00.
GGuest UserEach floor has a bathroom, and the kitchen is very well-equipped with pots, pans, and all sorts of utensils, plus a dishwasher. I even put my own bowl in to wash and forgot to take it out! I didn't have breakfast, but it smelled really good. It's quite close to the bus terminal; there's an underpass. On the first day, I got a bit lost and had to go around in circles to find it. Just a heads-up, remember to bring your own disposable slippers!
GGuest UserMaybe it is my fault for expecting hotels in Iceland to have little to no, if not relatively poor service as a whole, but my booking issues with them, the communication leading up to the stay and overall interaction with staff was next to none, Save for the on-site staff that I got to bump into, it's pretty much non-existent.
The Booking itself, alongside a mistake with the app, and the hotel refusing to offer direct communication, and lying throughout the whole ordeal when it came to ”calling back” was literal hell. That being said the say was, fine? It's a place to rest, that's all I can say. The breakfast was definitely pathetic, but like the first statement it might've been my fault for expecting something substantial,.
Definitely don't get the breakfast, don't use the hot coffee/cocoa machine since it's broken or unfilled half the time. Seek out amenities at the grocery stores nearby instead.