3-Star Hotels in Capital Region, Iceland

I was expecting a dormitory type, but there were private rooms with locks, so I had my own private space as long as I didn't make too much noise. The shared bathrooms and toilets were sufficient in number. The common area had everything I needed, including a refrigerator, microwave, cups, and disposable cutlery. I heard they have locations in other cities too, so I'd definitely like to try them out again.

The hotel is located in the bar street. I enjoyed the breakfast, especially the milk and yogurt. However, the pillowcases, duvet cover, and sheets in my room hadn't been changed and were not very clean. There were black smudges on the white pillowcase and a yellow hair. Since I checked in past 2 AM, I was too tired to request a change and didn't make a fuss. There were no disposable slippers. The shampoo and body wash were combined, and since there was no conditioner, my hair ended up tangled after washing. My suggestion: The bedding should always be clean for each guest.

The location is somewhat far from the city center. As for amenities, bath towels are not provided; the kitchen facilities are quite well-equipped, though they tend to get very crowded in the evenings. I was assigned a room on an upper floor, and carrying a large, heavy suitcase up the stairs was quite a struggle. This hotel is not particularly suitable for guests over the age of 60, as it requires climbing stairs. It is, however, well-suited for young adventurers. The reception and office do not open until 9:00 AM; consequently, if you wish to head out before 9:00, it is difficult to leave your luggage for safekeeping since the reception desk is not yet open. The reception waiting area is comfortable.

I stayed at the City Center Hotel in Reykjavik and had an excellent experience. The location is perfect: right in the city center, within walking distance of the main attractions, restaurants, and shops. Ideal for exploring Reykjavik on foot. The room was comfortable, clean, and well-equipped, with everything you need for a pleasant stay. Despite being in a central location, the soundproofing was very good, making it easy to rest. The staff was very friendly and always willing to help with recommendations or any needs that arose. I would also highlight the breakfast, varied and tasty, perfect for starting the day with energy.

The hotel is in a fantastic spot, right in the heart of Reykjavik's old town. You can easily walk everywhere from here, and the surrounding area is quite peaceful too. It's also great that there's a large parking lot behind the hotel.

Maybe it is my fault for expecting hotels in Iceland to have little to no, if not relatively poor service as a whole, but my booking issues with them, the communication leading up to the stay and overall interaction with staff was next to none, Save for the on-site staff that I got to bump into, it's pretty much non-existent. The Booking itself, alongside a mistake with the app, and the hotel refusing to offer direct communication, and lying throughout the whole ordeal when it came to ”calling back” was literal hell. That being said the say was, fine? It's a place to rest, that's all I can say. The breakfast was definitely pathetic, but like the first statement it might've been my fault for expecting something substantial,. Definitely don't get the breakfast, don't use the hot coffee/cocoa machine since it's broken or unfilled half the time. Seek out amenities at the grocery stores nearby instead.

The hotel was okay. The location was excellent, right in the city center, next to a bar and bookstore. The terrace had a view of the church, and the facilities were modern and fully functional. However, there were no service staff, and you had to make an appointment for cleaning or other services. Also, our main lights were faulty and wouldn't turn on, and they couldn't be repaired or checked, so we were in the dark for three days. This was a bit ridiculous; very few hotels are like this!

The hotel is located in the center heart, just next to the rainbow road and surrounded by bars and restaurants. 10-minute walk to the nearest by supermarket, Bonus and very near to the Airport transfer bus stop number 14 and tourist bus stop number 6. Breakfast is offered to all hotel guests. Just one reminder there are a few steps before you reach the lift of the hotel and the reception is on the second floor.

Super friendly staff, best location in town. Only negative thing I can say is, despite our rooms not being booked by anyone else prior and being ready for us, the hotel wanted to charge by the hour for early check in. If you have luggage with you, they'll also charge you to store that too if you are early to 2pm check in. As our flight arrived at 6AM it meant we had to haul our luggage around or pay the price which was inconvenient. Otherwise great spot, would return!

The location of the hotel is good, close to the church and Fly bus station, about ten minutes' walk. The kettle in the hotel was broken, so I had to boil water in a pot to make noodles. There is no reception staff at the hotel. There is a notice posted on the door. You need to call the hotel to get the password to open the door and then take the room key to check in on your own.