Hotel is located right in the center and there is a DB Bahpark Parkplatz at the end of Viktoriastraße where you can park your car for 24 hours (12 Euros). Room was so clean and breakfast was amazing, if I go to Saarbrücken again H2 will be the one I will choose, decent price 50 euros per night.
First of all, the location is very central, easy to reach everywhere. There is no need to use public transport. The friendly staff always tries to help. The breakfast facilities were also very good. There were many varieties and it was clean and tidy. The room cleaning is done very well. Holiday in. Quality is available here, thank you for everything 🙏❤️❤️
Hotel-style apartment, the room is not big, the decoration facilities are old, the sound insulation is not very good, the room hygiene is not done every day, you can tell the waiter when you need it. But the location is very good, in the city center, it is very convenient to nearby restaurants, supermarkets, attractions. There is a kitchenette and kitchenware, suitable for guests who don't want to eat out and can cook in the apartment. The price/performance ratio is OK.
Good Facilities, But Service Was Incredibly Disappointing
The living conditions and amenities are good, but the service I received was a major disappointment and completely disrupted my plans. This is why I feel my spending of time and money was a waste, which is reflected in my low rating.
My problems started with the check-in. I completed the online check-in successfully, but I could not get my access code. I was forced to wait for over an hour at the train station while trying to resolve this. I was stuck in a frustrating loop with a chatbot that kept insisting the code was in my booking details (it was not). Only after I finally managed to reach a real person was the access code sent to me.
To make matters worse, I was then informed that a serviceman would need to enter my room for repairs the next day between 10 AM and 2 PM. I was shocked by this, especially since I had an important work video call scheduled for that exact time. This forced me to find a quiet café to work from, leading to additional expenses.
My rating for service and confidentiality is very low. The lack of communication and respect for a guest's privacy and schedule is unacceptable.
A stay at Motel One Saarbrücken places you in the heart of Saarbrücken, steps from Saarlaendisches Staatstheater and 3 minutes by foot from Basilica of St. John the Baptist. This hotel is 0.3 mi (0.4 km) from Theaterschiff-Maria-Helena and 0.5 mi (0.8 km) from Moderne Galerie.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Grab a bite from the snack bar/deli serving guests of Motel One Saarbrücken. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 92 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries.
Decent hotel and great location if you are hiking the Saar Hunsrück trail. The sign in the entrance hall with the penalty for preparing food in the room scared me a little as I didn't know what it precisely meant, it is good to ask the owner.
Durch meine Arbeit übernachte ich oft (alle zwei bis drei Wochen) in diesem Hotel. Bisher war auch immer alles gut. Dieses Mal hatte ich ein Loch in meiner Bettwäsche und komische Flecken an der Wand neben dem Bett. Ansonsten war alles andere unverändert sehr gut.
It's very good. It's worth recommending. It's very good. My friends like it very much. Next time, I'll take my family to check in. Breakfast is rich, transportation is convenient, and the couple's attitude is also very good.
Sehr schönes Hotel mi ausgezeichneter Gastronomie am und um das Hotel
Very Good
7 reviews
8.4/10
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Very Good
TTrave_LinaGood Facilities, But Service Was Incredibly Disappointing
The living conditions and amenities are good, but the service I received was a major disappointment and completely disrupted my plans. This is why I feel my spending of time and money was a waste, which is reflected in my low rating.
My problems started with the check-in. I completed the online check-in successfully, but I could not get my access code. I was forced to wait for over an hour at the train station while trying to resolve this. I was stuck in a frustrating loop with a chatbot that kept insisting the code was in my booking details (it was not). Only after I finally managed to reach a real person was the access code sent to me.
To make matters worse, I was then informed that a serviceman would need to enter my room for repairs the next day between 10 AM and 2 PM. I was shocked by this, especially since I had an important work video call scheduled for that exact time. This forced me to find a quiet café to work from, leading to additional expenses.
My rating for service and confidentiality is very low. The lack of communication and respect for a guest's privacy and schedule is unacceptable.
GGuest UserHotel is located right in the center and there is a DB Bahpark Parkplatz at the end of Viktoriastraße where you can park your car for 24 hours (12 Euros). Room was so clean and breakfast was amazing, if I go to Saarbrücken again H2 will be the one I will choose, decent price 50 euros per night.
GGuest UserDelightful welcome - made to feel at ease. Spotless room with balcony: plenty of space. Bottle of water waiting.
The nearest thing to a niggle is that I prefer a hard mattress, but I realise that I am in a minority…
Superb breakfast - as good as any I have enjoyed.
Hhappy_chrisHotel-style apartment, the room is not big, the decoration facilities are old, the sound insulation is not very good, the room hygiene is not done every day, you can tell the waiter when you need it. But the location is very good, in the city center, it is very convenient to nearby restaurants, supermarkets, attractions. There is a kitchenette and kitchenware, suitable for guests who don't want to eat out and can cook in the apartment. The price/performance ratio is OK.
GGuest UserDecent hotel and great location if you are hiking the Saar Hunsrück trail. The sign in the entrance hall with the penalty for preparing food in the room scared me a little as I didn't know what it precisely meant, it is good to ask the owner.
ZZhiainingmengshuThere are quite a lot of rooms in this hotel, which can be said to be the largest hotel in this town. The heating in the room is very warm. The room I live in also has a microwave, induction cooker, refrigerator, and everything. Breakfast is quite satisfactory, except for potato cakes and scrambled eggs are hot food, the rest are cold food. The front desk girls can speak English and there is no problem communicating. The cleaning staff can speak German. I like the glass windows of the hotel very much. It is the kind of typical German open window and the ventilation is great. The surrounding area is quite convenient. Go left and there are some shopping malls and small stores. Except that the breakfast is slightly monotonous, everything else is fine.
GGuest UserFirst of all, the location is very central, easy to reach everywhere. There is no need to use public transport. The friendly staff always tries to help. The breakfast facilities were also very good. There were many varieties and it was clean and tidy. The room cleaning is done very well. Holiday in. Quality is available here, thank you for everything 🙏❤️❤️
DDietmar LepageThe hotel is a little away from the city, but within 10 minutes you'll walk there.
There are enough free parking directly at the hotel.
The rooms are large enough and the bathroom is properly equipped.
The hotel is clean, which also applies to the rooms.
The staff is very friendly and helpful (we wanted to have another room and we got this too)
Breakfast is sufficient, with the quality of sauce and cheese to be a little better.
We were very satisfied with the hotel in general, especially as it is also priced compared to other hotels in the surrounding area.
GGuest UserIt's very good. It's worth recommending. It's very good. My friends like it very much. Next time, I'll take my family to check in. Breakfast is rich, transportation is convenient, and the couple's attitude is also very good.
GGuest UserDurch meine Arbeit übernachte ich oft (alle zwei bis drei Wochen) in diesem Hotel. Bisher war auch immer alles gut. Dieses Mal hatte ich ein Loch in meiner Bettwäsche und komische Flecken an der Wand neben dem Bett. Ansonsten war alles andere unverändert sehr gut.
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