Best Hangzhou Hotels

"Located just 100 meters from the Ding An subway station in the charming Qing Hefang historical block. From the moment I stepped inside, I was warmly welcomed by the reception staff, who spoke fluent English and were incredibly helpful throughout my stay. Their attentiveness and friendly demeanor truly made a difference. The rooms are spacious, well-appointed, and exuding a sense of comfort. One thoughtful touch that I appreciated was the complimentary gift of local sweets, which added a personal and delightful flavor to my experience. Free coffee all day long, which is a fantastic perk for those like me who enjoy a caffeine boost at any hour. The ambiance of the hotel is both modern and cozy, making it a perfect refuge after a busy day of sightseeing. Overall, I would definitely recommend to anyone looking for a comfortable and welcoming stay in Qing Hefang. With its excellent location, exceptional staff, and thoughtful amenities, it is a true gem in the heart of the city."

"Perfect location to stay. Even in 38 degree you can explore many coffees and local food just after stepping out of hotel.They even have a bar on terrace.Special thanks to the staff as they supported a lot for cooking baby food for my 1y kid and also for late Checkout. Perfect location subway is just 5min walk and also you can take didi from 2 min walk. Street in front of hotel is very relaxing. Will come again ."

"Excellent Stay Near West Lake I recently had the pleasure of staying at one of the best hotels near West Lake, Hangzhou, and I must say, the experience exceeded all expectations. From the moment I arrived, the service was exceptional – especially thanks to Joyce at the front desk. Joyce was incredibly supportive, cooperative, and professional. She went out of her way to ensure I got the best room available, and her warm, welcoming attitude made the check-in process smooth and pleasant. Throughout my stay, she was always available to help with any questions or needs I had, making the entire experience feel personalized and comfortable. The hotel itself is beautiful – clean, modern, and just a short walk from the scenic West Lake. The rooms are spacious, well-maintained, and offer stunning views. The amenities are top-notch, and everything is managed with great attention to detail. This hotel is definitely worth every penny, not just for its prime location, but for the exceptional service, especially from staff like Joyce. I highly recommend staying here if you’re visiting Hangzhou – you won’t regret it!"

"This trip to Hangzhou, I was genuinely amazed by the Marco Polo Holiday Hotel (West Lake Branch)! This absolute gem, hidden right in the city center, actually made my dream of 'watching West Lake from bed' a reality! ✨ 📍 Prime Location The location at 38 Pinghai Road is simply unbeatable! It’s just a 10-minute walk straight to West Lake, meaning you can easily catch the sunrise in your slippers at 6 AM. Intime Department Store is right downstairs, so you can grab a %Arabica coffee, wander over to West Lake, and just chill – that's the quintessential Hangzhou experience!~ 🏨 Staying in an Art Museum Stepping into the lobby, I was mesmerized by the European-style domed ceiling! The smart toilet and bathtub combo in the room was a huge plus for me. My favorite was the color-changing ambient light, making my evening baths feel like a scene from a K-drama!🤣 The rooftop terrace, however, is the real hidden gem – offering unbeatable 360° city views. I took photos from sunset until the city lights came on, and my phone's photo gallery was absolutely bursting! 🍳 Breakfast: Deliciously Overwhelming Choices The freshly made Congbaohui (fried scallion pancakes) and Pian'erchuan (a local noodle dish) were absolutely authentic and superb! They even had over a dozen types of freshly squeezed juices; as a fruit fanatic, I drank three glasses of watermelon juice every day. I highly recommend grabbing a window seat for breakfast, where you can enjoy Ding Sheng Gao (a local sweet cake) while watching the plane tree shadows, and truly feel the vibrant pulse of Hangzhou.~ 💡 Hidden Tips • On a rainy day, definitely head to the rooftop! A misty West Lake on a rainy day feels even more like a traditional ink painting than on a sunny one. • Ask the front desk for a lake view room on the 8th floor or higher for an even better view. • After 8 PM, walk to Hubin Road to catch the musical fountain show, and remember to head to the rooftop of the post office for the best vantage point. The biggest surprise this time was bumping into a fellow guest, an architect, on the rooftop. We chatted about everything from Southern Song Imperial Street to I.M. Pei, watching the sunset fade into starlight, and I finally understood the true meaning of 'Above there is paradise, below there are Suzhou and Hangzhou' 🌆. If I had to nitpick... a slightly larger bathtub would make it absolutely perfect! #HangzhouHotelRecommendations #WestLakeAccommodation #HiddenGemHotel #HangzhouTravelGuide #CityWalk"

"The location of this hotel is excellent for reaching by air or train as it’s 300m from the metro connecting the airport and central station lines. The hotel is new and well equipped although I would like to see buttons translated to English for easier access. 500m to Qing he fang street with multiple gifts stores and authentic restaurants. The front desk is very helpful with my luggage and providing me with a universal adapter when I requested. Overall if you want to stay somewhere in the center, near West Lake and easy to reach, I’d recommend you this hotel"

"We had a very pleasant stay at Zhejiang Hotel in Hangzhou. While the hotel may be slightly dated in style, it’s very well maintained and offers great comfort. Our room was spacious, clean, and quiet, exactly what we needed after a day of exploring the city. The breakfast buffet was a real highlight: extensive, varied, and tasty, with both Chinese and Western options available. A great way to start the day! The location is excellent, centrally situated and ideal as a base for day trips around Hangzhou, including visits to West Lake and nearby attractions. It’s easy to get around from here, whether by foot, taxi, or public transport. All in all, a reliable and comfortable hotel in a great location. We would gladly stay here again!"

"Booked 2 rooms for 4 days 3 nights in this hotel, one for my parents and another one for myself with my wife. This is our first time in Hangzhou and I don't regret staying here. The staffs and cleanliness is, in my view, top notch. The only thing I feel is lacking is the laundry area, the closing time is 2200hrs, which is a bit too early. Other than that, everything is good."

"For our summer family vacation, the family room was fantastic; though not huge, it was very comfortable for our two-night stay. It's conveniently located, just a 10-15 minute walk from the scenic area, and much quieter than hotels situated right inside the tourist spot. There's a Luckin Coffee right downstairs and various dining options across the street. A thoughtful touch was the hotel providing an extra breakfast voucher for our second child, as we were traveling with two. The hotel was clean, and the staff were very friendly and welcoming. Our child even found a small speaker in the room, just like the one at home, which brought a comforting sense of familiarity. The only minor downside was the wait for the laundry room, which took a bit of time. Despite that, our overall experience was still very positive."

"The hotel is well-located, and the service was decent. However, we noticed some black marks on the walls, and there was a fly in the room when we checked in. These issues slightly detracted from our overall experience. On a positive note, my child loved the bathtub, and we enjoyed the view of mountains and a pagoda right across. I hope the rooms will be more thoroughly inspected before the next guest's arrival."

"The hotel boasts a superb location, just a ten-minute walk from West Lake and literally steps away from Longxiangqiao Metro Station. The facilities, having undergone recent renovations, are also very impressive. What truly stands out is the incredibly warm and friendly attitude of the staff; every single person you encounter offers a greeting. This is undoubtedly a hallmark of Japanese hospitality, truly embodying the 'guest first' philosophy! The revolving restaurant on the 20th floor offers stunning panoramic views of West Lake. Of course, the breakfast is excellent too, with a wide variety of dishes and unique flavors. I will certainly choose Friendly Hotel again if I have the opportunity in the future! Highly recommended! 👍👍👍"