Elong Hotel Hangzhou WestLake
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1 room, 2 adults, 0 children
All properties in Hangzhou
Elong Hotel Hangzhou WestLake
No.289 North Jianguo Road, Gongshu District, Hangzhou, Zhejiang, China
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We Price Match
Last booked 1 min ago
China travel essentials
Easy to reach
Translation tools
Currency exchange
Most card payments accepted
Free parkingShow more
Amenities
Spa
Massage room
Gym
Public parkingFree
EV charging station
Priority airport pick-up
Car rentals
Bar
All amenities
Property Description
Elong Hotel locates on Jianguo Road, directly adjacent to a station of Metro Line 2 /5 for convenient cross-city access. The hotel has minutes away to the West Lake, one of the the legendary lakes in China, and is within walking distance of Wulin Square—the city’s main business, shopping and entertainment center.The traffic condition for our hotel is extremely convenient, you can explore the city by using metro; 18 minutes away to Hangzhou Railway station, 20 minutes to Hangzhou East Railway Station and 40 minutes to Hangzhou Xiaoshan International Airport.Elong Hotel is the flagship brand of Elong Inc., won the highest award --the Supreme Award of Hotel space in the Hong Kong Asia Pacific Designer Contest 2020. We pay close attention to "city temperature" as our theme, offer unique experience to customers.Hotel features 311 rooms and suites which designed to amplify the specially city view, the rooms equip soft furnishings and hotel linen to create a comfortable living environment. The lobby bar, laundry, fitness centre, parking lot, meeting room, with our service, make Elong Hotel the premier choice for conferences, meetings and tourism in the city.
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9.5/10
Hotel is big, new and nice.
Hotel is near railway. Recommend.
All 4,891 reviews
Surroundings
Metro: North Jianguo Road
(100m)
Metro: Baoshan Bridge
(620m)
Airport: Hangzhou Xiaoshan International Airport
(27.6 km)
Train: Hangzhou Railway Station
(3.0 km)
Train: Hangzhou East Railway Station
(6.8 km)
Landmarks: Bazi Bridge
(980m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Superior Double Room
1 Queen bed
28m² | Floor: 7-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Check Availability
6
Superior Twin Room
2 Single bed
28m² | Floor: 7-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Check Availability
4
Deluxe Twin Room
2 Single bed
30-32m² | Floor: 15-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
5
Executive Double Bed Room With Private Bathtub (Smart Guest Control + Mini Fridge)
1 Queen bed
34-40m² | Floor: 21-22
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Club Twin Room
1 Queen bed and 1 Double bed
28-32m² | Floor: 7-11
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Daily housekeeping
Check Availability
6
Executive Twin Room
2 Single bed
32-36m² | Floor: 24
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
5
Deluxe King Room
1 Queen bed
30-32m² | Floor: 15-23
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
5
Dyson Executive Twin Room
2 Single bed
32-36m² | Floor: 19-20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
6
Executive Double Room
1 Queen bed
32-36m² | Floor: 24
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
5
Executive Cityview Suite
1 Queen bed
60m² | Floor: 20-24
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
4
Family Room - 2-Bedroom
Bedroom 1:1 Queen bed ● Bedroom 2:1 Queen bed
60m² | Floor: 7-21
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
6
Elegant Queen Room
1 Queen bed
25m² | Floor: 15-19
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Check Availability
7
Dyson Executive Double Bed Room (Dyson Hair Dryer + Smart Guest Control + Mini Fridge)
1 Queen bed
32-36m² | Floor: 19-20
Bay window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
Hide Room Types
Guest Reviews
9.5/10
Outstanding
4,891 reviews
102 guests in a row gave their stay a positive rating.This property hasn't received any negative reviews in the past 1 month.
- Cleanliness9.5
- Amenities9.4
- Location9.5
- Service9.5
Average for similar properties in Hangzhou
Review summary
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Location: The hotel is widely praised for its excellent location, conveniently situated near a metro station, making it easy for guests to explore the city and access major attractions.(based on 1,582 reviews)
Guest User
November 1, 2025
Location is very good. Very convenient. Just across the hotel there is a local market with lots of foods and fresh fruits. We love staying at this hotel. Breakfast is good. Clean and easily to move around. Very close to MRT Station.
Guest User
October 27, 2025
I had such a wonderful time at this hotel! Everything was spotless, super comfy, and in great shape. The staff, especially Luna, were so friendly, helpful, and made sure I had an amazing stay. The breakfast was delicious, and the location is super convenient.
Anonymous User
October 26, 2025
Super good service and facilities! Breakfast also many choices, super near subway station, convenient. Got a room to put parcel. Thanks Luna for the good service~
Guest User
October 21, 2025
I had a wonderful stay at this hotel! The place is clean, comfortable, and well-maintained. The staff were friendly, helpful, and provided excellent service throughout my stay. Breakfast was good and the location is very close to the metro station.
Guest User
October 5, 2025
Good location and friendly staff. They were very accommodating as we arrived earlier than the checked time time and was given a room. Well appreciated with the kind gesture especially after a red eye flight
snsz
October 3, 2025
Location is perfect! Infront of the hotel is metro. Room was clean. So surprise with the towel steriliser inside the room! Everything is good! Plus plenty of water bottle infront of the lift for every floor. Will come back! And was also surprise the room has fridge 🥰
Anonymous User
September 15, 2025
I book the hotel for the friends and they like the quality. They are kind and helpful at the front desk. The location is very close the subway and easy to take around.
Guest User
September 15, 2025
The hotel is very clean, comfortable and spacious enough for staying with family
The service is also great, and the toilet have bidet
Thank you Anna at the front office for your help
Services & Amenities
Most popular amenities
Spa
Additional charge
Massage room
Gym
Public parking
Free
EV charging station
Priority airport pick-up
Additional charge
Car rentals
Bar
Nightclub
Tea room
Cardroom
Additional charge
Restaurant
Cafe
Taxi booking service
Priority airport drop-off
Additional charge
Station pick-up service
Additional charge
Conference room
Multi-function room
Business center
Secretarial services
Karaoke
Service robots
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Luggage storage
Bicycle rental
Laundry room
Gym
Bar
Tea room
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Parking
Public (not only for guests) is available On-site parking. Limited parking spaces Reservation not possible
Public parking
Free
Car charging facilities
Transportation
Taxi booking service
Car rentals
Station drop-off service
Additional charge
Public transport tickets available
Station pick-up service
Additional charge
Bicycle rental
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Front desk services
Self check-in kiosks
24-hour front desk
Host welcome service
Lockers available
Concierge service
VIP check-in service
Express check-in and check-out
Safe at front desk
Bellhop
Luggage storage
Wake-up call
Translation tools available
Electronic ID reader for check-in
Currency exchange
Tour and ticket booking service
Languages spoken
English
Chinese (Mandarin)
Food & drink
Snack bar
Convenience store/kiosk
Cafe
Bar
Lobby bar
Room service
Health & wellness
Gym
Massage room
Foot bath
Spa
Additional charge
Body care
Activities
Karaoke
Cardroom
Additional charge
Eco tours
Off-site
Nightclub
Tea room
Fishing
Off-site
Public areas
Water purifier
Elevator
Ventilation system
Humidifier
Vending machines
Service robots
No smoking in public areas
Garden
Smoking area
ATM
Gift shop
PA and sound system
Executive floor
Non-smoking floor
Cleaning services
Clothes dryer
Clothes steamer
Laundry detergent
Laundry room
Dry cleaning
Additional charge
Ironing service
Free
Laundry service (off-site)
Laundry service (on-site)
Facilities for children
Children's bathrobes
Children's slippers
Children's toys
Children's toothbrushes
Kids' board games/puzzles
Business services
Coworking spaces
Conference room
Business center
Postal service
Fax/copying service
Wedding service
Multi-function room
Secretarial services
Multimedia display system
Accessibility
Handrails in hallways
Handrails on stairs
Pool ramp available
Visual alarm devices in hallways
Stair-free main entrance
Wheelchairs available
Accessible rooms available
Safety & security
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Security personnel
Intruder alarm
Smoke detector
CCTV in public areas
Carbon monoxide alarm
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Self check-in kiosk
Guests Accepted
Guests from all countries/regions are welcome at this property
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
CuisineWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:00 Open
| Height | Fee |
|---|---|
Children under 1.2m in height | Free |
Children between 1.2–1.4m in height | CNY 29.00 (approx. PHP 240.27) per person |
Children over 1.4m in height | CNY 58.00 (approx. PHP 480.54) per person |
Adult | Buffet:CNY 58.00 (approx. PHP 480.54) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositNo deposit required by the property
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2023
- Number of Rooms: 275
Phone:+86-571-85789988
Elong Hotel locates on Jianguo Road, directly adjacent to a station of Metro Line 2 /5 for convenient cross-city access. The hotel has minutes away to the West Lake, one of the the legendary lakes in China, and is within walking distance of Wulin Square—the city’s main business, shopping and entertainment center.The traffic condition for our hotel is extremely convenient, you can explore the city by using metro; 18 minutes away to Hangzhou Railway station, 20 minutes to Hangzhou East Railway Station and 40 minutes to Hangzhou Xiaoshan International Airport.Elong Hotel is the flagship brand of Elong Inc., won the highest award --the Supreme Award of Hotel space in the Hong Kong Asia Pacific Designer Contest 2020. We pay close attention to "city temperature" as our theme, offer unique experience to customers.Hotel features 311 rooms and suites which designed to amplify the specially city view, the rooms equip soft furnishings and hotel linen to create a comfortable living environment. The lobby bar, laundry, fitness centre, parking lot, meeting room, with our service, make Elong Hotel the premier choice for conferences, meetings and tourism in the city.
Frequently Asked Questions
What’s the cancellation policy at Elong Hotel Hangzhou WestLake?
The cancellation policy at Elong Hotel Hangzhou WestLake depends on your room type and booking terms.What’s the cancellation policy at Elong Hotel Hangzhou WestLake?
What are the check-in and check-out times at Elong Hotel Hangzhou WestLake?
Check-in at Elong Hotel Hangzhou WestLake starts from 14:00, and the standard check-out time is by 12:00.What are the check-in and check-out times at Elong Hotel Hangzhou WestLake?
Is breakfast available at Elong Hotel Hangzhou WestLake?
Yes, Elong Hotel Hangzhou WestLake provides breakfast. Options include Western, Chinese. Is breakfast available at Elong Hotel Hangzhou WestLake?
Are pets allowed at Elong Hotel Hangzhou WestLake?
No, pets are not allowed at Elong Hotel Hangzhou WestLake.Are pets allowed at Elong Hotel Hangzhou WestLake?
How do I get to Elong Hotel Hangzhou WestLake from the nearest airport?
The nearest airport is Hangzhou Xiaoshan International Airport, located about about 42 mins from hotel by car (27.6 km) away.How do I get to Elong Hotel Hangzhou WestLake from the nearest airport?
Does Elong Hotel Hangzhou WestLake offer airport transfer services?
Yes, Elong Hotel Hangzhou WestLake offers airport transfer services. Contact the hotel in advance to confirm availability and fees.Does Elong Hotel Hangzhou WestLake offer airport transfer services?
About This Property
| Nearest Airport | Hangzhou Xiaoshan International Airport |
|---|---|
| Distance to Airport | 27.58KM |
| Nearest Train Station | Hangzhou Railway Station |
| Distance to Train Station | 2.97KM |
| Nearest Subway Station | North Jianguo Road |
| Distance to Subway Station | 0.1KM |
| Average Price From | PHP4822 |
| Hotel Star Rating | 5 |