Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza)
Select date
-
Select date
1 night
1 room, 2 adults, 0 children
All properties in Hangzhou
Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza)
Opened in 2024
1st Floor, Yongjin Plaza, No. 135 Yan'an Road, Shangcheng District, Hangzhou, Zhejiang, China
Show on map
We Price Match
Last booked 9 mins ago
Highlights
Varied breakfast
Sparkling clean
Lots to do
Ideal locationAmenities
GymFree
Public parking
24-hour front desk
Luggage storageFree
Library
Restaurant
Service robots
Conference room
All amenities
9.5/10
The room is clean and tidy. Check in and out is convenient. I have a good stay. Recommended!!!!good
All 5,623 reviews
Surroundings
Metro: Ding'an Road
(490m)
Metro: Longxiangqiao
(860m)
Airport: Hangzhou Xiaoshan International Airport
(28.3 km)
Train: Hangzhou Railway Station
(2.6 km)
Train: Hangzhou East Railway Station
(10.7 km)
View on map
Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Smart Room (Double Bed) (Special Promotion)
1 Queen bed
No window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Smart room controls
Check Availability
5
Executive Smart Room - City-View (Double Bed)
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Smart room controls
Check Availability
4
Smart Room (2 Beds) (Special Promotion)
2 Single bed
No window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Smart room controls
Check Availability
5
Fresh Air Smart Twin Room
2 Single bed
Window faces hallway
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Smart room controls
Check Availability
5
Fresh Air Smart Triple Room
3 Single bed
Window faces hallway
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Smart room controls
Check Availability
6
Xinfeng Smart Double Bed Room
1 Queen bed
Window faces hallway
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Smart room controls
Check Availability
5
Fresh Air Smart Business Twin Room
2 Single bed
Window faces hallway
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Smart room controls
Check Availability
8
Premier Smart Family Room
1 Queen bed and 1 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Smart room controls
Check Availability
5
Delightful Smart Family Room
1 Queen bed and 1 Single bed
Window faces hallway
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Smart room controls
Check Availability
Hide Room Types
Guest Reviews
9.5/10
Outstanding
5,623 reviews
33 guests in a row gave their stay a positive rating.
- Cleanliness9.6
- Amenities9.4
- Location9.4
- Service9.5
Average for similar properties in Hangzhou
Review summary
Powered by AI
Accessibility and Convenience: The hotel provides 24/7 front desk service, free parking, and proximity to bus stops (e.g., Route 7 to Lingyin Temple). Shared building access with other establishments and nearby convenience stores add to the ease of navigation and daily needs.
M351869****
December 11, 2025
這個酒店真的超乎想象，外賣居然可以用機器人送，而且酒店地理位置非常好，附近有很多商場和景區可以購物逛街，非常方便，而且離西湖也非常近，出來旅遊是個非常不錯的選擇，地理位置非常好，不錯！
Translate
Guest User
December 11, 2025
I have amazing trip in Hangzhou when stay at Five star Hotel. Ms Tiantian supported me so well. Room is so nice, clean and comfortable.
Guest User
December 11, 2025
這家酒店真的是太棒了，外賣居然可以用機器人送到房間，而且進大門需要刷房卡，非常有私隱感，別的人都進不來，衹有住房的客人可以進來，而且服務的人員也非常的貼心，會給我們介紹酒店環境植物，並且告訴我們應該怎麼走，附近的商場也很多，出行非常便利
Translate
LYIN TEOH
December 11, 2025
房間衞生很乾凈，酒店有一個大露台可以在上面玩，外面可以用機器人送到門口非常方便，而且很有私隱感，附近的交通也非常方便，還有商場可以逛街吃的遊玩都很便利，而且去坐飛機的話可以坐一號線直達，非常方便，總之下次來杭州還會繼續入住的
Translate
M449890****
December 11, 2025
酒店的地理位置非常便利，離西湖非常近，步行300m就可以到了，非常適合來杭州出行遊玩，附近的商場也很多，吃飯什麼的非常便利，如果有機會還會再次入住，前台服務人員也很熱心。
Translate
M273741****
December 10, 2025
房間衞生很乾凈，設施是智能的，有小度可以控制早餐也挺好吃的，中西自助離酒店也很近，非常方便，去西湖步行300米就到了，附近有商場可以吃，咱們海底撈外面可以用機器人送進來，非常便利
Translate
1316166****
December 10, 2025
我的天呢，這個酒店離西湖是真的近 步行五6分鐘就到了去看音樂噴泉衹需要走10分鐘左右，酒店衞生蠻乾淨的服務人員，真的好，給我們推薦旅遊，還幫我們推薦美食，周圍交通也很便利。
Translate
M444379****
December 10, 2025
房間衞生很乾凈，酒店有一個大露台可以在上面玩耍，外面的話會用機器人送到門口酒店的地理位置很方便，去哪裡都很便捷，地鐵和車站就在附近坐壹號路地鐵站就可以直達非常的歡，如果有機會還可以再來這裏住
Translate
Services & Amenities
Most popular amenities
Gym
Free
Public parking
Additional charge
24-hour front desk
Luggage storage
Free
Library
Restaurant
Service robots
Conference room
Additional charge
Secretarial services
Wake-up call
Wi-Fi in public areas
Free
Laundry room
Gym
Restaurant
Conference room
Restaurant
Restaurant
Style: Buffet
Open for: Breakfast
Dining options: Property guests only
Business hours: [Mon - Sun] 07:00-09:30
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Public (not only for guests) is available Off-site parking, and Charge, CNY 10.00 (approx. PHP 83.79) Hourly. Limited parking spaces Reservation not possible
Public parking
Additional charge
Front desk services
24-hour front desk
Express check-in and check-out
Safe at front desk
Luggage storage
Free
Wake-up call
Translation tools available
Electronic ID reader for check-in
Tour and ticket booking service
Languages spoken
Chinese (Mandarin)
Health & wellness
Gym
Free
Public areas
Elevator
Ventilation system
Service robots
No smoking in public areas
Library
PA and sound system
Non-smoking floor
Cleaning services
Clothes dryer
Clothes steamer
Laundry detergent
Laundry room
Dry cleaning
Additional charge
Laundry service (off-site)
Laundry service (on-site)
Free
Business services
Conference room
Additional charge
Postal service
Fax/copying service
Additional charge
Secretarial services
Safety & security
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Security personnel
Intruder alarm
Smoke detector
CCTV in public areas
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00
Front desk hours: 24/7
The property will provide check-in details after booking
Guests Accepted
Guests from all countries/regions are welcome at this property
Child policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
CuisineChinese
StyleBuffet
Opening hours[Mon - Sun] 06:30-09:30 Open
| Height | Fee |
|---|---|
Children under 1.1m in height | Free |
Children between 1.1–1.4m in height | CNY 15.00 (approx. PHP 125.69) per person |
Children over 1.4m in height | CNY 30.00 (approx. PHP 251.37) per person |
Adult | Buffet:CNY 30.00 (approx. PHP 251.37) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Frequently Asked Questions
What’s the cancellation policy at Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza)?
The cancellation policy at Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza) depends on your room type and booking terms.What’s the cancellation policy at Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza)?
What are the check-in and check-out times at Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza)?
Check-in at Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza) starts from 14:00, and the standard check-out time is by 12:00.What are the check-in and check-out times at Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza)?
Is breakfast available at Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza)?
Yes, Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza) provides breakfast. Options include Chinese. Is breakfast available at Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza)?
Are pets allowed at Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza)?
No, pets are not allowed at Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza).Are pets allowed at Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza)?
How do I get to Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza) from the nearest airport?
The nearest airport is Hangzhou Xiaoshan International Airport, located about about 48 mins from hotel by car (28.3 km) away.How do I get to Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza) from the nearest airport?
Does Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza) offer airport transfer services?
No, Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza) doesn’t offer airport shuttle or transfer options.Does Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza) offer airport transfer services?
About This Property
| Nearest Airport | Hangzhou Xiaoshan International Airport |
|---|---|
| Distance to Airport | 28.91KM |
| Nearest Train Station | Hangzhou Railway Station |
| Distance to Train Station | 2.62KM |
| Nearest Subway Station | Ding'an Road |
| Distance to Subway Station | 0.49KM |
| Average Price From | PHP3804 |
| Hotel Star Rating | 3 |