Very nice girls at the reception. New hotel. Excellent bed linen and blankets are very soft. But! The carpet is in vain, it is already old or visually not clean. Excellent breakfasts!! The cook is great. Everything is good.
But, when checking in, we were told that you can move around the territory of the eternal city on a golf cart for free, until 18:00. In fact, this service was not available. We had to move around on a boat for a fee.
There was no pool in the hotel either. Although we saw it in the photo. It turned out that the pool in the photo was from a neighboring hotel. We went with a 50% discount since it is the same chain. Overall, the impression about the hotel is positive. I liked everything very much.
We were thoroughly satisfied with our stay at this hotel. Upon arrival, the front desk manager kindly upgraded our room to a suite in celebration of my wife's upcoming birthday—a thoughtful gesture that set the tone for our visit. The suite, featuring a separate bedroom and living room, was impeccably clean and beautifully maintained.
Breakfast was delicious, offering a wide range of continental options. While I would have appreciated more local dishes, the variety and quality were excellent. Both the reception and dining staff were friendly, attentive, and eager to assist. The SPA area and swimming pool were spacious, clean, and designed to offer plenty of privacy, even when other guests were present.
Tip: About 100 meters to the left of the hotel, there’s a fantastic local BBQ restaurant with affordable, tasty food.
A heartfelt thanks to the hotel management and staff for the upgrade and making our stay truly memorable.
Facilities: Complete
Hygiene: Very good
Service: OK
Environment: Very good!
It is a tourist attraction! There are just a few places to eat! We rented a car and it was OK to travel! If you don’t have your own car, the garden is too big and a bit troublesome!
It is hard to imagine that in such a backward place, there is such a luxurious place, which is likely to be used by leaders for meetings!
The new hotel is clean and quiet, with floor heating and domestically imported bathroom equipment. The air-conditioning switch is on the wall of the wine cabinet, and the adjustment on the other wall panel is invalid, which is a bit puzzling. The curtains were too high and had no electric control, so they couldn't be closed tightly and light leaked through. The service attitude is very good. The breakfast was delicious. There is only an ATM in the lobby and no manual exchange. To exchange money manually, you need to go to the Hilton Hotel across the street. The exchange rate is the same as the airport (there are two Hilton hotels, not Hilton Garden Inn)
Highly recommended, beautiful environment, fresh air. Close to the river. Quiet and comfortable. Great service, high quality. Think of ways to solve problems. Polite and courteous. Smile service. If you don't care about the distance to the city, it is definitely the best choice.
I chose the hotel based on its location. It is very convenient to get to Samarkand City - there are traffic jams in the city in the mornings and evenings.
The hotel pleased me with everything, starting with the exterior.
Beautiful both inside and out.
The room is spacious - with two!!!
Very clean! Bed linen and towels are soft and snow-white. The room smells clean!
There is a separate temperature regulator in the bathroom, it is super comfortable.
For breakfast - a lot of different fruits, a fairly large selection of food, halal food.
All the staff are very responsive, but I would especially like to note the young man at the daytime reception, I did not remember his name, to my great regret. Because his attitude towards visitors is better than in a 5-star hotel - responsiveness and customer focus at its best!
In general, all the guys are very responsive and professional!
A separate plus is the 24-hour coffee shop, where there is a table with USB chargers.
The spa complex is quite large, but I did not have time to visit. Although the price of accommodation includes several procedures!!! Sauna and salt room, for example.
I will gladly recommend this hotel and will definitely come back myself.
Another important point - if you get there by taxi, you must definitely mark the hotel, because there is another location on the map at the same address.
Thanks to the hotel for the wonderful impressions of Samarkand!
Although it is a distance from the scenic spot, the price/performance ratio is very good
The room is clean and the hotel looks like a palace. It is first-class.
The staff were also very friendly, helping with luggage and providing the night show time at Registan Square.
It was fantastic! Starting with an impressive facade, taxi from the airport. Room delight! Clean! Excellent cleaning! Comfortable beds! Room is very bright, lots of mirrors! Everything works. Great breakfast! Special thanks for the extension of the room. I wish the hotel further prosperity. So keep! Very polite and responsive staff, cheerful hospitality. The magic tale of Samarkanda!
I was there off-season on March 8. There weren't many people in the hotel, the rooms were clean and tidy. There weren't enough robes in the room and I would have added something moisturizing for the body (cream) to the cosmetic set. A corkscrew and glasses. Overall, I recommend it, including using the spa area. There was no one there off-season, which is how I like it)
Great
14 reviews
9.2/10
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8.9/10
Very Good
MMladenowskiWe were thoroughly satisfied with our stay at this hotel. Upon arrival, the front desk manager kindly upgraded our room to a suite in celebration of my wife's upcoming birthday—a thoughtful gesture that set the tone for our visit. The suite, featuring a separate bedroom and living room, was impeccably clean and beautifully maintained.
Breakfast was delicious, offering a wide range of continental options. While I would have appreciated more local dishes, the variety and quality were excellent. Both the reception and dining staff were friendly, attentive, and eager to assist. The SPA area and swimming pool were spacious, clean, and designed to offer plenty of privacy, even when other guests were present.
Tip: About 100 meters to the left of the hotel, there’s a fantastic local BBQ restaurant with affordable, tasty food.
A heartfelt thanks to the hotel management and staff for the upgrade and making our stay truly memorable.
YYOLO around the worldAlthough it is a distance from the scenic spot, the price/performance ratio is very good
The room is clean and the hotel looks like a palace. It is first-class.
The staff were also very friendly, helping with luggage and providing the night show time at Registan Square.
CCharlotte Wing YuAfter a few rough nights at a Soviet hotel, words can’t describe how happy I was to see this hotel. The male receptionist was very welcoming when I arrived as he let me check in a bit earlier after a train ride. The breakfast fulfilled my needs as they have fresh fruits, vegetables, yoghurt, eggs, coffee… no complaint. The guy working at the breakfast area was also very helpful. After I finished gym, I went up there. He immediately asked me if I needed water. It shows that he’s attentive. I felt happy staying there. The reason I booked it was the gym. As an active person, I need to work out on my travels. The gym is not fully equipped but it provides with the basics such as a treadmill, a bike and weights. Location wise, it’s not in the center of the tourist spot but it’s walking distance. It took me 15 min to get to Registan. Don’t worry though as Samarkand is pedestrian friendly.
FFulankelinkingFacilities: Complete
Hygiene: Very good
Service: OK
Environment: Very good!
It is a tourist attraction! There are just a few places to eat! We rented a car and it was OK to travel! If you don’t have your own car, the garden is too big and a bit troublesome!
It is hard to imagine that in such a backward place, there is such a luxurious place, which is likely to be used by leaders for meetings!
OOlesya/BVery nice girls at the reception. New hotel. Excellent bed linen and blankets are very soft. But! The carpet is in vain, it is already old or visually not clean. Excellent breakfasts!! The cook is great. Everything is good.
But, when checking in, we were told that you can move around the territory of the eternal city on a golf cart for free, until 18:00. In fact, this service was not available. We had to move around on a boat for a fee.
There was no pool in the hotel either. Although we saw it in the photo. It turned out that the pool in the photo was from a neighboring hotel. We went with a 50% discount since it is the same chain. Overall, the impression about the hotel is positive. I liked everything very much.
GGuest UserA very Central Asian hotel. I think their breakfast is the best I have ever had during my travels, and the staff is also very polite. The lady at the front desk is also very beautiful. The location is also very good. Whether it is walking to the local bazaar or attractions, it basically only takes about ten minutes. There are also Indian restaurants and other local restaurants nearby for dining. very convenient
AAnonymous UserThe new hotel is clean and quiet, with floor heating and domestically imported bathroom equipment. The air-conditioning switch is on the wall of the wine cabinet, and the adjustment on the other wall panel is invalid, which is a bit puzzling. The curtains were too high and had no electric control, so they couldn't be closed tightly and light leaked through. The service attitude is very good. The breakfast was delicious. There is only an ATM in the lobby and no manual exchange. To exchange money manually, you need to go to the Hilton Hotel across the street. The exchange rate is the same as the airport (there are two Hilton hotels, not Hilton Garden Inn)
CChristianSkasThe location is in good surroundings, but somewhat beyond the tourist attractions. To register you run for a short 30 minutes. However, taxis in Samarkand are very cheap (approximately 1 dollar from hotel to register, 2 dollars to airport). The equipment of our room is new, modern and good. Confortable beds, large TV device, the bathroom small but with beautiful rain shower. Breakfast in the form of a buffet. Besides local specialities there were also fresh potatoes and melons. In total we can recommend the hotel.
Negative aspects: At the check-in, we were first intended to give us a standard room without windows instead of a room of the booked, higher category. In the room the sliding door of the shower was broken and replaced by a process. In addition, the hotel internet was not working on the complete second night.
AAndrey96I was there off-season on March 8. There weren't many people in the hotel, the rooms were clean and tidy. There weren't enough robes in the room and I would have added something moisturizing for the body (cream) to the cosmetic set. A corkscrew and glasses. Overall, I recommend it, including using the spa area. There was no one there off-season, which is how I like it)
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