It was an okay experience. I’ve stayed here before mostly due to the convenient location of being next to the train station, however I feel the hotel needs an update. Light switches were not working properly in the room and it left a tired feel to the property. The management team should consider updating the facilities to reflect most Mercure hotels
Kwaliteit van eten was goed, maar verwacht van een hotel meer groente bij t eten. Ze bezuinigen in het hotel op stookkosten. In het hotel was het aan de frisse kant. Kamers en badkamer staat de kachel op stand tegen bevriezen. Eer dat je kamer dan op temperatuur is duurt het uren. Heb de radiator om 16:00uur aangezet en was de kamer om 21:00uur pas een beetje aangenaam.
Voor mij geen Fletcherhotel meer.
We stayed here for a concert in the Gelredome. We found the location great for our purposes - only 20 mins walk from the station and under 40 mins walk from the stadium (although we are admittedly fast walkers!). The room was a really good size, comfortable beds and very clean. The staff were wonderful, some of the most cheerful and friendly we've met, and spoke very fluent English. We would definitely stay here if we came to Arnhem again :)
Check-in was quick. The room was clean and fine for one night. Drinks were available across from reception, but you had to wait a long time for help and it was quite expensive. Breakfast was good but nothing special; the orange juice came from a vending machine and was undrinkable.
Love it. I was assigned to a nearby job visit. This hotel was initially not easy due to the construction going on that blocked the direction that google map suggested, but it was manageable.
There is Lidl near by and a shop for dinner or lunch nearby too. There is a bus that is easily access which will bring u to the city center, so making it easy to get back to the hotel too.
Front desk staff was courteous and professional. The corner room on the ninth floor had a great view. Open bathroom is a little strange and toilet is extremely small. Compared to other van der Valk properties this one ranks much lower than others. Very slow internet, little choice of TV stations, no streaming services etc.
Nice family hotel. We were with the family for two nights. Pool and wellness were very good and the girls have had very good fun. Also nice that there was a table tennis table on the t**** floor.
Single room was not clean. Water leakage at bathroom ceiling colored brown so it was a sign of a long term leakage.
The room was also smelling bad.
The breakfast was really nice and an employee did lots of effort to bring back a bag which I left behind.