Featured facilities: Hot springs, Conference room, Massage room
Amazing
50 reviews
9.5/10
1 night
From THB 8,041
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8,1/10
Very Good
GGuest UserI had a truly wonderful day at this hotel on March 2, 2026. The front desk staff, Ms. Qing, was incredibly professional and multilingual. She explained the hotel's policies and information clearly and politely, making me feel like I had stepped into a five-star hotel. I also enjoyed both dinner and breakfast; the food was delicious and perfectly suited my taste. Ms. Qing also handled the restaurant service, and I was amazed at how she could manage so many tasks simultaneously while providing such excellent service. She was very attentive not only to me but also to other guests, and I was extremely satisfied. The hotel was very quiet, and it was a memorable and lovely stay. I would definitely like to return when I have the time.
SSteve SiauwOne of the worst locations at Kinugawa Onsen area. Hidden in the mountain, no significantly beautiful view. Despite we need to pay for ”Hoshino Resort price”, unlike other cheaper hotels, we need to PAY for TAXI ourselves and getting a taxi during new year time is a terribly painful. Hotel staff lack of initiatives getting us cab instead we need to open different apps and such ... and on the way back the following day we ended up walking for 20 mins by ourselves .... Food is ok, onsen is ok, cleanliness ok, but nothing super ordinary. You can pay attention to details in decorations and inhouse services, but you can't pay attention to one of the most obvious services you HAVE TO provide to your guests, Hoshino ---- shuttle service .......
AAnonymous UserFirst of all, let me praise the hotel's service. It is simply a model. You can experience 100% care, 100% seriousness, and 100% diligence. In addition to meeting the various requirements of guests, a tip is that when you arrive at Kinugawa Onsen Station, you don’t need to take a ride. Let the hotel know in advance and the hotel will send a car to pick you up at the station. Of course, it will also be delivered to the station. In fact, the station is not far from the hotel, only a few hundred meters, and it is quite fast to walk there.
The restaurant's food quality is good, whether for breakfast or dinner, it is worthy of praise. Sometimes the restaurant is full of customers and the three waitresses keep running around. It’s so hard.
The hot spring water is so hot that I'll be sweating after a while.
The room is large in size and the facilities are average.
Because the price is not expensive, there are so many guests here that it is always full. Yes, a good hotel will naturally attract more people.
AAnonymous UserRight beside the station, which is good. Comfy bed. However the chair is very uncomfortable and the sound insulation between room and corridor is poor, for example you can hear people talk outside in the hallway and the cleaners loudly vacuuming at 9am. The refrigerator is not on by default. Instead you need to actually switch it on yourself (which wasn't clearly displayed).
GGuest UserRoom : Standard room spacious for 2 people
Bathroom : Spacious. I like the most.
Food : Breakfast - Simple but nice and tasty too.
Facilities : Laundry - cheaper and convenience. If you don't have coin, you can always go to their receptionist counter and ask for the change.
Extra : Iron & Iron Board - you can request at the counter.
Check In : Super easy and fast (provided that you have all the docs ready. Just give the booking number & passport to them)
GGuest UserI read the mixed reviews and was concerned about my choice, particularly those which highlighted some concerns on the service, etc. Generally, it's an acceptable hotel. We met friendly and very helpful foreign staff who were sincere. I think mainly because all the staff has to multi-task from the front desk to meals etc, they may not appear very attentive. But we had a good experience with the foreign staff so far, particularly Adihadara. I am not sure if I spelt his name correctly. I call him ”Adi” in short. He was eager to help my husband with our luggage and took note of our preference for a table at the window for our meals. The property does appear aged and some apparent wear and tear but their effort to maintain it at this level of general acceptable look and feel is commendable. At the end of our two nights stay, we did have an enjoyable time to chill and relax at the hotel.
GGuest User4.5 stars! Property is older but extremely well maintained. The corner western/Japanese rooms are spacious with two western beds and tatami area, single japanese bath and shower area and separate toilet area, mini fridge, tv, sitting area overlooking the river and table with four chairs as well as a massage chair! Onsen area has both indoor and outdoor areas separate for men and women and a cold plunge as well as multiple hot baths. Minus half a star for low staffing in the store/cafe areas (often no staff member to be found when kakigori desired), no in house lunch option and overly fatty meat on the 3rd night dinner (breakfast and dinner were LARGE and BEAUTIFUL but perhaps heavy on the yuba. Also, shuttle to the train station is only at 10 and 11am and getting cabs is difficult. However, would overwhelmingly recommend Nikko Senhime Monogatari!
GGuest UserHotel has a nice onsen (indoor and outdoor). Staff are helpful. When requsted for a fruit knife, i am impressed that staff handed to me in a second. Room was spacious and all of us slept so well. Room was totally quiet . No sound from cars, electrical stuff . We drove a rental car there and theres free parking opp the hotel .
SSariunaThe bus goes from the station right to the hotel. Hotel is very family oriented - there were a lot big of families with children and also young couples. Onsen is spacious and has a sauna. Unfortunately it’s not tattoo friendly so my friend wasn’t able to enjoy the hot springs. Hotel has private onsen but it was fully booked. The hotel room was in Japanese style and had a small balcony
TTsusieA premium hotel & hotspring in kinugagawa onsen,this hotel also is famous all over japan, because of superb hotspring creation made by a big rock,very new & romantic interior design especially in the lobby,w/ an luxurios chandelier,the outside view is amazing,the famous fureai bridge in kinugawa & river is in the front ,very nice autumn view outside,the room is big,but don't have a telephone & dresser,the food is superb but if you want to drink alcohol,you need to reserve from the front desk during check-in.Intagramable view inside & outside,but don't go here by walking with baggage because of the high stairs in fureai bridge,there's a shuttle bus but you need to pay 300yen.Overall,you can feel the scenic views even you don't go outside,Thanks always Trip.com for very nice booking,more power & God bless always
How much is the average rate for 4 star hotels in Tochigi Prefecture?
For 4 star hotels in Tochigi Prefecture, the average price on weekdays is THB 14,877, and the average price on weekends (Friday–Saturday) is THB 16,848.
Which 4 star hotels in Tochigi Prefecture provide swimming pools?