4-Star Hotels in Okinawa Prefecture, Japan

Hotel is very amazing. Location is great. Very near the Monorail and Family Mart. Our view from hotel room is very scenic. If driving, there's a multi-storey car park if Mercure car park is full to park. I managed to park 1 night in the car park of the hotel and was an enjoyable experience parking inside an auto-generated car park. All the staff including those at the Reception and car park are super helpful. We booked the medium range of rooms and are happy with it. Caught the sun-set from our room. Happy to see monorail passing-by. Will definitely be back to Mercure if I visit Okinawa again.

This might be the best hotel on Senagajima… hmm… the sunset is beautiful, the sea view is beautiful, and watching planes take off and land is also beautiful… but… the hotel's hot spring had a rotten, watery smell, the restroom on the first floor was dirty, there were ants in the room, and it was clear that many facilities hadn't even been wiped down in a long time. The staff were actually quite patient, and English communication was fine, but then there was an unexpected incident: I am very sure my wife and I are mindful of noise levels in public, yet during dinner, simply because I borrowed a phone, an elderly Japanese man at the next table, without any warning, yelled “shut up” like an animal. And the nearby staff member did nothing… If it weren't for considering international relations and being in a foreign country, I really would have wanted to have a vocabulary contest with that animal-like old man… To be honest, this was my first time encountering such an incident in Japan, but the hotel staff’s inaction completely ruined my impression of the place.

We booked a 27-square-meter twin room, and it was very comfortable for a family of three. There was still plenty of space to move around even after opening our large suitcases. Since we have a one-year-old baby, the hotel thoughtfully pushed the twin beds together and against the wall beforehand, which was very considerate. The hand soap and shampoo provided by the hotel were of good quality and pleasant to use. There were also many free disposable toiletries available for self-service in the lobby, which was very convenient. Our room was cleaned thoroughly every day as long as we put the blue sign outside our door before 10 AM. The hotel's location is close to the tram station, and there are convenience stores and restaurants nearby. It was a pleasant and comfortable stay.

Decently sized room. The staff were very welcoming and friendly. It’s a good place to stay if you have rented your own car. Carpark for 1700yen per day. In its lobby there is a Familymart so and a souvenir store so overall it’s a convenient place! Didn’t get a chance to really explore its amenities as I’m out most of the days, but I would recommend for its price!

Located very conveniently near Makishi Station, and at the west end of Kokusai Dori. Clean hotel with nice amenities. No gym though. Overall we were ok with the stay here. But two episodes eroded the satisfaction over service standards: 1) Booked 2 rooms for a total of 5 pax, through Trip.com via the same booking on the same day.. however upon arrival, only one room was given the daily welcome drink coupon (Orion beer) while the other was not. When asked, they said it was a change in policy and not all rooms are given the welcome drink. From the reviews, we were already expecting welcome drinks for all. The uneven treatment between rooms made it worse. I feel the service staff did not handle it well. May I suggest Trip.com work with the hotel to state explicitly which room types will / will not be offered this benefit, for clarity. 2) one of the service staff serving welcome drinks at the bar showed a black face when my family member made a request that was fulfilled the day before. The order was grudgingly fulfilled and the server just turned away after putting the drink on the table. That was unprofessional. Hope the hotel can work on their comms and service standards.

The reason to go to this hotel is because it is extremely convenient and has a great view. We came here last year, but it was cheaper last year. We were surprised to learn that the car parking is now something you have to pay, which wasn't the case last year. Seems like a very cheap decision on their part considering the hotel is already pretty expensive. Also be prepared, the room will not be the newest or cleanest. It had a bit of mold on the wall around the AC unit, and the walls needed to be repainted and fixed on some parts.

We booked for a group of 8 women. The location was great, it was affordable, and spacious, which was fantastic! However, be aware that the circuit breaker trips very easily. We missed out on breakfast because you have to book it by 8 PM the day before, and we forgot two days in a row, which was a shame. The hotel staff who came to help when we had an issue were also very kind. You can borrow anything you need, so you can literally show up empty-handed. This is definitely the place to stay for large groups! Thank you very much. The view from the room was also superb!

The location was very convenient close to the Kokusai Dori street and if you come by the car there is a parking next to the hotel that cost only 1,200 Yen 24 hours Maximum or park at the hotel cost 1,650 Yen per 24 hours in and out anytime but first come first serve. I stay here total 4 night it was excellent.

Good point: 1) Excellent facilities: have jacuzzi, swimming pool, hot spring and bath place 2) Free shuttle bus offered with clear schedule 3) Have lot of restaurants, convenience stores and tourist place nearby 4) Easy to call taxi/ uber 5) Breakfast is highly recommended, great variety of drinks ( the tea choices are amazing )and delicious food 6) Free daily item to offered Bad point: 1) The room is too small, barely fit in 2 suitcases 2) Hygiene can be better , have dust everywhere 3) Air con is dripping to the bed, fridge is noisy 4) Corridor is too windy 5) Near Red light street, if you are family with children might be not a good choice

This hotel offers great value for money, and the breakfast spread is fantastic. They have complimentary drinks and beer every day. The Chinese staff are very friendly and welcoming. It's right next to the monorail but surprisingly quiet. The location is excellent, just off Kokusai Dori.